Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Nanaimo Mitsubishi
Nanaimo, BC
201 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
201 Reviews of Nanaimo Mitsubishi
January 27, 2023
Understanding and patient, from my experience they don’t mind you asking questions about anything and everything until their ears fall off. mind you asking questions about anything and everything until their ears fall off. More
by DawsonVaillancourt
Employees Worked With
Scotty Aldred, Kayla Burley
January 24, 2023
Buying a new vehicle can be a stressful experience, and for me it definitely was until I stepped into Nanaimo Mitsubishi and spoke with Allison. I had been car shopping all day, needed a vehicle in a fairl for me it definitely was until I stepped into Nanaimo Mitsubishi and spoke with Allison. I had been car shopping all day, needed a vehicle in a fairly short window of time, and had just been getting increasingly stressed as the day went on. She listened to everything I had to say about what I had looked at, and what I had been offered, and came back with an unbeatable offer to get into a brand new 2023 Outlander. The entire process was extremely thorough and well explained, from the vehicle itself to the warranty and service expectations and financing, everything! It was a breath of fresh air and a big sigh of relief. I'd highly recommend Allison and the rest of the team at Nanaimo Mitsubishi to anyone looking at getting into a new vehicle! I'm happy I made the stop there! More
by CHAD.MOBERG
Employees Worked With
Kayla Burley, Alison Bates
January 21, 2023
Our saleslady Allison Bates was terrific to deal with. She was friendly and very helpful through the whole process of purchasing our vehicle. Would recommend her and your dealership to anyone that asks. She was friendly and very helpful through the whole process of purchasing our vehicle. Would recommend her and your dealership to anyone that asks. Thank you. More
by bcbosman2003
Employees Worked With
Kayla Burley, Alison Bates
January 15, 2023
So our issue started last week. We took our suv in to be serviced and my wife was treated like absolute garbage. The same day she was the looking at trading it in and the sales woma We took our suv in to be serviced and my wife was treated like absolute garbage. The same day she was the looking at trading it in and the sales woman was completely rude and condescending. We made a complaint with the general manager and asked for a different sales person. They informed us we would receive all call back from a different one and it didn't come. We ended up going to dodge in Duncan and they were great. The sales people there asked for all our information on our trade in we sent all the info to them and they didn't even open the text message. Super crappy customer service. They missed out on 3 sales this week because of their attitude. I drove 45 min to Duncan dodge for good service. Mitsubishi is less than 5min from my house. Stay away from this shady xxxx show. Don't deal with any lag auto stores. Worst experience ever. More
by jusdun01
Employees Worked With
Wayne McGougan, Justin McElhone, Hermon Nizghi, Matthew Fraser, Scotty Aldred, Tyler Chalmers, Jake Nepraunig, Dan Brule, Cole Sleeman, Devin Chapotelle
January 09, 2023
This was the easiest car dealership we have dealt with friendly staff made us feel at home and we got the car we wanted we have highly recommended friends to visits vi drives once again thank you so much friendly staff made us feel at home and we got the car we wanted we have highly recommended friends to visits vi drives once again thank you so much we are so happy that came in More
by Wadegood1
Employees Worked With
Tyler , Tyler Chalmers, Taylor Smith
