Nanaimo Mitsubishi

Coerced me to buy a 2015 RVR with an inoperable sport shifter which they said they’d fix right away but after the papers are signed it’s going to be weeks before it’s fixed. Because of this problem and t shifter which they said they’d fix right away but after the papers are signed it’s going to be weeks before it’s fixed. Because of this problem and the fact that the cargo space is inadequate for my work, I tried to return the car four hours after purchase and they absolutely refuse. They took my trade-in for $800 but then sold that to my friend for $1600 just hours later. More

Great customer service from sales through to financing to insurance. Everyone was friendly and professional. I didn't feel pressured into making a deal and I felt well informed when making my final decision insurance. Everyone was friendly and professional. I didn't feel pressured into making a deal and I felt well informed when making my final decision to purchase. I am looking forward to many years of good customer service and owning a quality vehicle. More

We have dealt with this dealership both service and purchase for a number of years now, and have always found the service excellent. We have never had cause to complain. purchase for a number of years now, and have always found the service excellent. We have never had cause to complain. More

Devin salesman was very helpful and friendly, he helped make my visit comfortable and I would recommend to family & friends make my visit comfortable and I would recommend to family & friends More

Always pleasent when we bring our vehicles in for service.very what more can I say service.very what more can I say More

Very nice to deal with. Listened to my requests in a new vehicle purchase transaction Listened to my requests in a new vehicle purchase transaction More

I recently purchased a new vehicle at Mitsubishi Nanaimo and was thoroughly impressed and pleased with the service received. Devin was on top of everything, ensuring we got exactly what we were looking for and was thoroughly impressed and pleased with the service received. Devin was on top of everything, ensuring we got exactly what we were looking for and more. He was detailed and honest. We appreciated all the information that was provided and the effort he put into our deal. Even after the sale, Devin has been in touch to ensure our new vehicle is everything we wanted. Justin was another major part of our deal and he was just as great. He did so much for us to ensure we were able to get the vehicle we were wanting. Thank you both for the great & efficient service. More

It was easy to purchase the car. Friendly dealership. Business was done quickly. Much appreciated Friendly dealership. Business was done quickly. Much appreciated More

Great service. The salesman and financing department were very professional, knowledgeable and conscientious of my wants / needs. The salesman and financing department were very professional, knowledgeable and conscientious of my wants / needs. More

Friendly, Energetic, Fun Professional, Thorough, Helpful, Kind, Knowledgeable, Personable, Trustworthy, Consistent, Timely follow-ups that displayed great care and attention to inportant details! Went out of Kind, Knowledgeable, Personable, Trustworthy, Consistent, Timely follow-ups that displayed great care and attention to inportant details! Went out of their way to create a joy and ease filled sales experience that was considerate of my specific wants needs,even my personality! These people have heart and helf my hand through each step from greeting me to negotiation, picking colors accessories, scheduling first oil change...I am loving my Mitsubishi Family and friends!! I recommend this dealership to all of my friends AND family! I feel support from the Nanaimo Mitsubishi years after my first car in 2017. This team of professionals will walk you right into the car of your dreams and who knows you might even end up with massage seats in that car! Stay awesome Nanaimo Mitsubishi💫💫💫💫💫🫡💜👍😇 Employees worked with Devin Chapotelle Cole Sleeman More