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Nanaimo Mitsubishi

Nanaimo, BC

4.6
200 Reviews

2348 Kenworth Road

Nanaimo, BC

V9T 3Y3

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200 Reviews of Nanaimo Mitsubishi

April 27, 2022

My wife booked her car in 2 times this spring , both times was a waste . We have bad brakes and an engine light on and the car doesn’t idle properly. They didn’t look at anything. They just told her to More

by jskalina
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jake Nepraunig
May 26, 2022 -

Nanaimo Mitsubishi responded

We’re sorry to hear of your less than satisfactory experience. We would like to make things right. Please contact us at +12507585000 and we would be happy to help straighten out the situation.

April 18, 2022

Entire computer system failure. Dealer won't help for 1-1/2 Weeks. REALLY!! I am a senior in the country. How do I survive?? More

by Headsupnav@gmail.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Women answered for service Monday April 18, 2022
Sep 01, 2022 -

Nanaimo Mitsubishi responded

We’re sorry to hear about your less-than-satisfactory experience. We did try our best to make it up to you, we did help you get out a tow truck the next day and we also gave you a complimentary replacement 2022 Mitsubishi Outlander PHEV to drive for a couple of days while your vehicle was being repaired. As we let you know you had talked to our Call Centre, not the store which gave you the 1.5-week time frame not to mention it was the first week of being open so they were not sure what the right process was. Please contact us at +12507585000 and we would be happy to help straighten out the situation if there is anything more.

March 30, 2022

My wife was very close to making a deal here, but. .. Hermon walked in and ruined it. Don't shop here, terrible manager! More

by DISAPPOINTED
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Hermon
Mar 31, 2022 -

Nanaimo Mitsubishi responded

We’re sorry to hear of your less than satisfactory experience. We would like to make things right. Please contact us at +12507585000 and we would be happy to help straighten out the situation.

January 28, 2022

Chris Fenton ⬅️ This man! 🙌🏽🙌🏽🙌🏽Thank you for Chris Fenton ⬅️ This man! 🙌🏽🙌🏽🙌🏽 Thank you for going above and beyond, being so patient and doing y More

by mccabechanel
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Fenton
January 03, 2022

Purchased our first 2022 Mitsubishi Outlander in April, 2021. DJ was fantastic to work with. The service provided was incredible. We purchased our second 2022 Outlander in December, 2021. Justin was fantas More

by small-ham
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
DJ, Justin, Devin, and Kayla
September 20, 2021

To be honest, I have only looked at the new vehicles in their lot but I noticed a dealer charge attached to the MSRP invoice in window for additional 1650.00 to include smaller items such as floor mats, wh More

by Rawaitim
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Manager
September 11, 2021

We bought a new Outlander from Nanaimo Mitsubishi and they have been awesome. We had to wait to to take our vehicle as our insurance claim took a bit of time so when our rental ran out-they gave us a cou More

by Debbie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin, Kayla and others whose names I didn’t get😊
August 06, 2021

Dealership was clean and they had a warm and friendly staff. I highly recommend Chris to anyone looking to get a new vehicle. I will for sure be dealing with Chris again. More

by Joshua wilson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Fenton
July 30, 2021

DO NOT a deal with these guys…. They will bury you and ruin your credit! Nothing but lies and misleading statements. Justin Hesketh is a scam artist!!! He is rude and lies through his Gucci belt… told tha More

by Dylmac66
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Justin Hesketh, Scott Harrison, Zach Smith, Hermon Nizghi, Justin MCelhone.
June 29, 2021

Awesome service! Super helpful and wanna get you the best deal for you!! Highly recommend going down to see them! More

by Kfines
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan and Matt
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