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Nanaimo Chrysler Ltd
Nanaimo, BC
63 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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63 Reviews of Nanaimo Chrysler Ltd
March 27, 2024
Absolutely splendid experience with this young team of professionals. Fast, efficient and wonderful energy. 5 stars all around. Cheerio! - Rog professionals. Fast, efficient and wonderful energy. 5 stars all around. Cheerio! - Rog More
by Roger Montgomery II
Employees Worked With
Jacob Vey, Evan Kutney
March 08, 2024
It's hard even giving it a single star. 1 I have highest best warranty threw dealership 2 I ask for tires to be ordered for my tire & rim warranty, they order me wrong tires and make me p 1 I have highest best warranty threw dealership 2 I ask for tires to be ordered for my tire & rim warranty, they order me wrong tires and make me pay when they can't do job propper, they reset my computer when changed tire, now they cause my car stop auto stopping, 3 mechanical failure 4 I ask for my car to be in shop to get check engine light off, they tell me technicians not in, they can't even reschedule 5 they put nanaimo plate covers on my car and strip them with screws 6 I ask for them to be removed due to they can't perform a tire job propper or they screw someone's car up by stripping screws waisting my time and $$ quote me 800$ for a hitch when I get one for $150. My best recommendations goto a better dealership, this company has some terrible mechanics or terrible service attendance. I pay for best highest warranty and this company is being cheap not wanting cooperate. List could go on, tell me you'd give me deal if I recommend someone, and you gave me 0 value. Thanks I'd like to know if you want pay me $$ having your name on my car, I don't like representing bad dealerships that lack communication that aren't very good at dealing with buisnuiss. Otherwise, I'd like you remove your bad signage and remove the stripped screws. More
by Crowe18c
Employees Worked With
Tyler
July 14, 2023
Spent $110,000 on a brand new 2019 truck, did not get the options I asked for after waiting 3 month for the truck to arrive. Service has totally sucked!! Paid for life time oil change with an extra $1000 for options I asked for after waiting 3 month for the truck to arrive. Service has totally sucked!! Paid for life time oil change with an extra $1000 for synthetic, all good, but I have now moved from Nanaimo and the oil change package I paid for is only with their dealership and can’t be transferred to the city I need it. Would have been nice to know this before I paid all that money!!!! I do not recommend dealing with Nanaimo Chrysler in any way shape or form!!!! More
by rtrip67
Employees Worked With
Brad
October 15, 2022
Amazing staff , low prices ! A huge verity of vehicles to pick from!!! Amazing I always feel so welcome when I come here !!! A huge verity of vehicles to pick from!!! Amazing I always feel so welcome when I come here !!! More
by Breannadenholm69
Employees Worked With
Paula, Pam, Sandeep, Rob, Nate , Simon, I could go on
August 10, 2022
I just had my Mustang in there on Monday for new tires and I must say that Paula at the service desk is always very very helpful always smiling. She makes sure everything goes very smoothly for the custo and I must say that Paula at the service desk is always very very helpful always smiling. She makes sure everything goes very smoothly for the customer. I will return. More
by Cobrajet
Employees Worked With
Paula
May 13, 2022
Couldn't be more happy with the service here I would recommend anyone to go here if there looking for a new vehicle and to go see Joe work he is amazing great customer service easy to talk to and knows recommend anyone to go here if there looking for a new vehicle and to go see Joe work he is amazing great customer service easy to talk to and knows how to get you into the vehicle you're looking for 5 stars all around More
by Ericstevens2491
Employees Worked With
Joe work
May 09, 2022
A huge rave to the service department, and Paula specifically, in the service department. Paula has been consistently providing above and beyond customer service for an issue with my Jeep that I di specifically, in the service department. Paula has been consistently providing above and beyond customer service for an issue with my Jeep that I didn't even purchase there. I have never experienced such a high level of customer service from a dealership service department before (and I have been driving a long time) I will never go anywhere else again. You have me as a customer for life! Paula- you are the best! More
by adrian
Employees Worked With
Paula
April 14, 2022
Purchased a 2021 Jeep from this dealership and immediately it required servicing for some critical issues which was disappointing but what was even more disappointing was the poor service we recei immediately it required servicing for some critical issues which was disappointing but what was even more disappointing was the poor service we received while trying to resolve these issues. Either the service department flat out did not return my calls to book an appointment or would mislead me with false timelines and misdiagnosis. It’s unclear whether it’s lack of competence or just a blatant disregard for proper customer service. Would sincerely warn anyone looking to purchase a vehicle that this dealership is not the route to take if you want to have a respectable experience. More
by KL
Employees Worked With
Andrew, Becca, Paula
April 11, 2022
Purchased my dream car 2012 Subaru WRX STI recently from Nanaimo Chrysler. The salesman Blake Wood was Amazing ! Courteous, kind and impressionable. Paid attention to detail and made you feel comfortable. T Nanaimo Chrysler. The salesman Blake Wood was Amazing ! Courteous, kind and impressionable. Paid attention to detail and made you feel comfortable. Thanks to Chris for Super easy financing and rest of the staff who made this possible. Very professional with a Great atmosphere. Cheers ! Glen More
by G Train
Employees Worked With
Blake Wood, Ben Ani and Chris Morgan
