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Myers Orleans Nissan
Orleans, ON
33 Reviews
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33 Reviews of Myers Orleans Nissan
June 20, 2024
I have a 2018 Nissan Qashqai that I purchased from Orleans Myers in the Spring of 2019 with 26K on it. In the Fall, November 16, 2023, with 51,000km on the car, Myers said that the rear brake pads and Orleans Myers in the Spring of 2019 with 26K on it. In the Fall, November 16, 2023, with 51,000km on the car, Myers said that the rear brake pads and rotors needed to be replaced. I had the work done. My total bill was $785.89 Today, June 2024 -- 6 months later! I bring the car in as I can sense the back breaks are off. I was informed by Nissan that my rear brakes need to be 'serviced and machine rear rotors' for $380 plus tax. This is 6 month slater! My car is at 55,441K That's 4K of driving in 6 months . When I asked why this happened, I was told that it’s because I don’t drive my car enough and I should have my breaks serviced regularly What is regularly? Every month? When I asked if this was still on the warranty and could they service the breaks at no cost I was told no because the issue was not with my breaks, but because if me and the fact that I don't drive enough and don't service the breaks regularly. I was made to pay the $150 diagnostic fee. They also said I need new front breaks and rotors. Insane. It begs the question what kind of breaks is Nissan Myers putting on their cars. I have brought my car to Myers for all my services. Zero Customer loyalty. More
by MB
Employees Worked With
Amy Ferguson
May 08, 2024
I have a 2020 Nissan Rogue that I got in the fall of 2020. In September 2022, with 25,000km on the car, Myers said that the rear brake pads (only 2mm left) and rotted rotors needed to be replaced becaus 2020. In September 2022, with 25,000km on the car, Myers said that the rear brake pads (only 2mm left) and rotted rotors needed to be replaced because they were not safe to drive with. I was surprised since the car was new. Myers said that it was a combination of rust buildup and the braking system when backing into my garage. My total bill was $999.91. Today, Spring 2024, I was just informed that my rear brakes (only 4mm) I will need to be replaced soon. Second replacement in less than 20 months later and my car has 44,000km. When I asked if it’s normal and why am I replacing brakes so often, I was told that it’s because I don’t drive my car enough. I asked Myers what is enough and if I drove it “enough”, on average how long should the brakes last. I was told that they couldn’t answer that because it varies depending on driving habits. I asked for worst case scenario (if I’m really hard on my brakes), still no direct answer. I researched the shortest life spanned for brakes in Canada. The answer is on average 40,000km up to 100,000+km. Be very cautious and do your homework. I recommend getting a second opinion before proceeding with any work. More
by B_desormeaux
Employees Worked With
Alex
September 08, 2023
I just had the most amazing experience leasing a new Nissan Qashqai from Myers in Orleans. The entire staff went above and beyond to make my leasing experience a pleasure. Scott was tremendous, explor Nissan Qashqai from Myers in Orleans. The entire staff went above and beyond to make my leasing experience a pleasure. Scott was tremendous, exploring options to stay within my budget. He gave me the best overview and tutorial of all the features of the vehicle. Marc Andre clearly explained all the financial paperwork and sought additional benefits. Truly a great experience. Judith B More
by Judith B
Employees Worked With
Scott Miller, Marc Andre LeBlanc
July 06, 2022
I bought a Nissan rouge back in 2018 unfortunately after 4 yrs I realized the sales person and the manager tricked me big time. They lied to me forced, me to get the extra protection plan for my lease which 4 yrs I realized the sales person and the manager tricked me big time. They lied to me forced, me to get the extra protection plan for my lease which doesn’t even exist. There is no such thing as unlimited kilometres like they stated. unfortunately after 4 yrs I’m disappointed and regret buying from them as now I’ve learnt from another Nissan dealership that I have to pay for the extra kilometres that I’ve already gone over. I trusted them and they just cared about getting their commission. Do not fall for any extra protection plan for kilometres as it’s a lie. More
by nasrin
Employees Worked With
Mike Nasser and Ivan pinto
May 07, 2021
I would put zero stars, I was helping a family member search for a used car,and found a little gem at Myers Orleans Nissan. Everything was going fine, saw the car fax a video walk around expressed our in search for a used car,and found a little gem at Myers Orleans Nissan. Everything was going fine, saw the car fax a video walk around expressed our interest on Thursday as to appointment for Saturday test drive, and discuss purchasing, due toperson purchasing living in Quebec work timing and curfew. Later that evening Colin called to inform me the car had been listed on a car auction and if we raced over they would by pass the offer on auction. Left a bad taste More
by HMR
Employees Worked With
Sales manager zero stars, Colin Mill
April 28, 2021
My husband and I booked appointment with Colin to purchase a well researched 2021 Rogue, he made the whole process painless as possible. I was very impressed that he went out of his way to talk to me purchase a well researched 2021 Rogue, he made the whole process painless as possible. I was very impressed that he went out of his way to talk to me even more than my hubby as I would be the primary driver,overall an excellent experience! More
by Karen
Employees Worked With
Colin Mill
April 08, 2021
Although we had made an appointment at least 3 weeks ahead...this is not the first time that we are faced with having to wait. The first time we were booked to have an oil change as well as a minor sold ahead...this is not the first time that we are faced with having to wait. The first time we were booked to have an oil change as well as a minor soldering of the rattling catalytic converter (which was the second time we were having it done). We dropped off the car at 9:30 a.m. and had tle car bring us over to Place d'Orleans to wait. How long can that work order take?...well at 3 p.m. we contacted them and they said it still wasn't ready...at 5 p.m. they picked us up at Place d'Orleans and brought us back to dealership where we waited until 5:45 to get our car. When we calmly addressed the issue of the unbelievably long wait, the service advisor had absolutely NO compassion and told us that we had been told that there would be no precise pick up time assigned....absolutely not a public relation person in our books. Today, we dropped off our car at 9:30...we were having a oil change, tire change and a regular maintenance and wheel alignment....and this time we had the shuttle bring us home. At 5 p.m. we called and asked if they forgot about us?...Amy, a manager? delivered the news that in fact it wouldn't be ready until tomorrow a.m. Not sure when she was planning to let us know? Now they are promising to have someone come over to pick us up at around 8:30 in the a.m.....let's see if that materializes...not too hopeful. Very dissatisfied customers, Denis More
by golden
Employees Worked With
Cody?, Colin Mill
March 10, 2021
Very unorganized Had a appointment for 9:00 and they Very unorganized Had a appointment for 9:00 and they told me to leave the truck with them and would get to it as soon as possible. And would call me Very unorganized Had a appointment for 9:00 and they told me to leave the truck with them and would get to it as soon as possible. And would call me later and let me know what they find. I told them what the problem was and they are still going to charge me $160 for a diagnostic. And they tell me that I could just go rent a car if I need to leave as it could take all day. More
by Jeannot
Employees Worked With
Colin Mill
July 09, 2020
Went to get brake inspected Went to get brakes inspected and right away there was a 90$ charge if it was not under warranty, just to look at it.Even though if it was just a clean Went to get brakes inspected and right away there was a 90$ charge if it was not under warranty, just to look at it.Even though if it was just a cleaning, which I was prepared to pay for, the 90$ was still there. I guess we have to be mechanic before we bring the vehicle in. So I brought it to another garage and they would not charge to inspect.The worst part is that I only purchased it less than a year ago as a 2019. More
by MC
Employees Worked With
Service
