My Car

Best experience buy a car I found Tim went over and above and sales person told and appreciate his calm demeaned and was very professional and very easy to deal with Thanks I found Tim went over and above and sales person told and appreciate his calm demeaned and was very professional and very easy to deal with Thanks Tim More

Hassle-Free Experience and a Great Deal Our old car was unexpectedly done in by a pothole, so we were in a hurry to find the right replacement at the right price. While searching the Interne Our old car was unexpectedly done in by a pothole, so we were in a hurry to find the right replacement at the right price. While searching the Internet we quickly found a good selection of candidates on MyCar’s easy-to-use website and narrowed our choice down to a car at their Kingston location. As we were planning to visit our daughter in Kingston that weekend we decided to stop by and test drive – something easily arranged over the phone. Arriving in Kingston a bit later than expected, we called the dealership and were pleased to have the salesperson readily agree to stay past the time he had planned to leave to accommodate us. We were also pleased to find that we were able to take the car for a test drive by ourselves, without the salesperson. Nor were we rushed even though we were late. We liked the car, but weren’t ready to make an offer until we had arranged for an independent inspection. As we live near Ottawa it was a lot more convenient for us to deal with their outlet in Richmond, so they arranged to have the car driven up from Kingston without obligation. We were impressed with the professional and courteous service we received, right from the first phone call with Tim Sen. He was also quick to follow-up on any questions that we had, and arranged to have the car driven from Richmond to our mechanic in Dunrobin for mechanical assessment that it passed with flying colours. On this basis, we decided to make an offer conditional on having them address several minor cosmetic repairs. Two days later the car was ready to be picked up. Impeccably cleaned inside and out, it felt, looked and smelled brand-new! Financing arrangements, licensing and registration were all handled efficiently in a single visit, and we were quickly on our way. The lack of high-pressure sales tactics, the respect for the value of our time, and the responsiveness and attention to detail exhibited by everyone we dealt with was much appreciated. We will definitely be returning to MyCar when it is time to replace our other vehicle, and recommend them without reservation to anyone looking for a hassle-free experience and a good deal. Rob & Janine Drinnan More

Professionalism I really appreciate the customer service, I got a car that was better than what I want and still within my budget. Thank to you guys I really appreciate the customer service, I got a car that was better than what I want and still within my budget. Thank to you guys More

Friendly, Professional Staff Our salesman greatest us at the door. We drove from Langley to New West to see the vehicle we saw online. Our salesman was very nice and professional. Our salesman greatest us at the door. We drove from Langley to New West to see the vehicle we saw online. Our salesman was very nice and professional.. and he got us the absolute best price he could on our new truck! Was a very good experience.. his sales manager was also super easy to deal with and very friendly. More

Amazing Service with best Price and Quality I would highly recommend this business to anyone looking for well-priced cars, sold by very personable and attentive staff. I was helped by Tim Sen I would highly recommend this business to anyone looking for well-priced cars, sold by very personable and attentive staff. I was helped by Tim Sen, who yet again proved to be of immense help. He quickly had the car I was interested in brought to the location nearest me and had me driving away in it in no time! The deal I got on the car was amazing, I honestly don't think you can find better pricing for the quality cars MyCar has on offer. More

Above and beyond We just bought a car from here. Tim and Tony went above and beyond to put us in a great car for a great price. Highly recommend MY CAR. Hands down bes We just bought a car from here. Tim and Tony went above and beyond to put us in a great car for a great price. Highly recommend MY CAR. Hands down best buying experience!! Gold stars for both More

Outstanding customer service! Sonia Greer Tim and Kerry provided us with exceptional service, respect and patience when we were looking to purchase a truck! (And car previously) They took the Tim and Kerry provided us with exceptional service, respect and patience when we were looking to purchase a truck! (And car previously) They took the time to Show us different trucks, answered questions and listened to what we were looking for. They ensured every detail was followed up and delivered on!! It has been a stress free experience and I would highly recommend them. Thanks again. We are thrilled with our Nissan Titan!! More

Friendly, Helpful, and Great Selection Mike and Tony both made this experience incredibly easy. There was no pressure, and all the help we needed to make our decision on our own time. The Mike and Tony both made this experience incredibly easy. There was no pressure, and all the help we needed to make our decision on our own time. The prices, selection, and quality were also fantastic, and we will definitely be returning. More

Great selection of many makes; good prices; no pressure I recently had need to get a car quickly. I was interested in a late model SUV and went to some new car dealerships, but the prices were sky high, sa I recently had need to get a car quickly. I was interested in a late model SUV and went to some new car dealerships, but the prices were sky high, salesmen put pressure on, and were just interested in a sale and not my best interest. I decided to check with My Car for a one or two year old version of what I was interested in, and there was a great selection. I test drove several different makes, and years, and trim levels of SUV's, and got a better overview than going just to one dealer which wouldn't allow comparisons with other makes. Mike Fleury helped me expand my list of suitable vehicles and I found one that really suited my needs. I then checked over a couple of trim packages of this model, and found one I loved. (My Car has a lot of vehicles on their Richmond lot.) My Car even allowed my mechanic to do a 'once over' for the vehicle to further reassure me it was a good purchase. Everything was professionally done, the price was way better than for a new vehicle (and fairly low mileage for a used vehicle). So far I am very happy with my purchase. This is the third vehicle I have bought from them over the years, happy with all of them. Kudos to this company. More

Great price, great people I'm sure patience to deal with a first time buyer is difficult, but I never got that sensation at all. Tim Sen allowed me freedom of choice, and helpe I'm sure patience to deal with a first time buyer is difficult, but I never got that sensation at all. Tim Sen allowed me freedom of choice, and helped me in the right direction to buying my first car. Would recommend highly to anyone that asks. More