Murray Hyundai White Rock

very good follow up and assistance in diagnosing problems. was glad to get the help I needed in a quick and professional way. good service lady. Christine was great and got me my answers with professional serv was glad to get the help I needed in a quick and professional way. good service lady. Christine was great and got me my answers with professional service. Danny is always good ansd very willing to try to get best service for me. More

Overall an excellent experience The staff were great to deal with. I think everyone on both sides needs to work on communication. Clear and direct always works the best. The staff were great to deal with. I think everyone on both sides needs to work on communication. Clear and direct always works the best. More

EFFICIENT AND ORGANIZED The service I had done on my Vehicle was explained in detail to me. Danny in the service department is always accommodating and helpful. The dealers The service I had done on my Vehicle was explained in detail to me. Danny in the service department is always accommodating and helpful. The dealership as is first class in all areas. More

Service centre Simple oil changes could sometimes take hours. Once we came in for a 1:45 PM appointment and we didn't leave until closer to 6:00 PM. Another time we Simple oil changes could sometimes take hours. Once we came in for a 1:45 PM appointment and we didn't leave until closer to 6:00 PM. Another time we came for a check up around 10:00am and was promised a courtesy car during the initial booking of the appointment. When we came in, the advisor tells us to wait because he has to get the car for us. After almost an hour of waiting, they tell us there is no car for the day and to come back the following week. Isn't this something the service centre should have advised to me prior to the appointment (I.e. through a phone call)? We also found that one of the service advisors had an especially condescending tone. It made me quite uncomfortable speaking with this person. It was especially evident, when the advisor would try to upsell items and and we would refuse. It was evident commissions were the motivation and not the customer's best interest. Overall, it wasn't a pleasant experience. We most likely will not be coming back to this dealership or service center. More

Peter is awesome! We bought a 2018 Elantra GT Sport. We love the car and this dealership. They gave us a great deal on the car and our trade-in. We live in Vancouver We bought a 2018 Elantra GT Sport. We love the car and this dealership. They gave us a great deal on the car and our trade-in. We live in Vancouver and would highly recommend making the trip to South Surrey. Thank you Peter for the wonderful deal! More

I needed a new reliable car and found one The people were very helpful and pleasant, I am very happy with my new car. Peter especially made us feel very comfortable and the team did what they The people were very helpful and pleasant, I am very happy with my new car. Peter especially made us feel very comfortable and the team did what they could to accommodate us at best. More

Great customer service All of the associates I spoke with were very friendly, helpful & accommodating. I would recommend Murray Hyundai white rock to anyone who is in the ma All of the associates I spoke with were very friendly, helpful & accommodating. I would recommend Murray Hyundai white rock to anyone who is in the market to buy a car. More

It was a good first appointment with my new vehicle Have enjoyed the time spent at this dealership so far, including buying my new Santa Fe vehicle from Shelley and having my vehicle serviced through Ch Have enjoyed the time spent at this dealership so far, including buying my new Santa Fe vehicle from Shelley and having my vehicle serviced through Christine. More

Fantastic Customer Service I got a flat tire and called Murray Hyundai to help me out. Theo helped me and gave me the number of the road side assistance, who arrived in under an I got a flat tire and called Murray Hyundai to help me out. Theo helped me and gave me the number of the road side assistance, who arrived in under an hour and helped me to inflate my tire in order to drive it to the dealership for repairs. He said to call back if I needed any further assistance, and I appreciated his willingness to help me through a frustrating situation. I was seen right away at the dealership without needing an appointment and received a free ride to and from my home while my tire was being repaired. The service was speedy and professional. They even washed my car for me! I am always pleased to work with Christine as she is completely transparent about what services may and will need to be done, and explains everything clearly. She followed up with me about another question I had via email within a day. I appreciate the EXCELLENT customer service at Murray Hyundai! They always put my mind at ease as I know I can trust them with my vehicle to do the best and safest service possible. I highly recommend them! More

first service new car Efficient. And Exceeded my expectations. Thank you so much. Christine was very helpful and an excellent communicator. Service was very prompt. I will Efficient. And Exceeded my expectations. Thank you so much. Christine was very helpful and an excellent communicator. Service was very prompt. I will be back for further service for the life of the car. More