Mountain Hyundai

Good dealership but only one problem it took 2 weeks to get ownership permit for the vehicle. Salesperson was very good and friendly at Hyundai. but only one problem it took 2 weeks to get ownership permit for the vehicle. Salesperson was very good and friendly at Hyundai. More

Professional staff. Grant provided me with detailed answers to all my questions and kept me fully informed during the process.The floor mats were not available at the ti Grant provided me with detailed answers to all my questions and kept me fully informed during the process.The floor mats were not available at the time of delivery and he offered to bring them to my house when the arrive. More

Friendly & professional staff Overall my experience with Mountain Hyundai was amazing. James was an excellent salesman, finding me just what I wanted/needed for a great price and h Overall my experience with Mountain Hyundai was amazing. James was an excellent salesman, finding me just what I wanted/needed for a great price and he even picked me up and dropped me off when I came back to have my windows tinted. I have nothing but great things to say about Mountain Hyundai and all the staff I interacted with there, but special thanks to James who truly made it an exceptionally easy, stress free experience. More

Amazing customer service Terry was very fast in answering my questions and concerns. Very reliable when I had a question seeking an answer to it (he reached out to his manager Terry was very fast in answering my questions and concerns. Very reliable when I had a question seeking an answer to it (he reached out to his manager and got back to me within the day). Very polite and respectful person. I thoroughly enjoyed my involvement with Terry as well as the manager Ian. Highly recommend this dealership. More

Friendliest dealership Andrew and the sales team members that I came in contact with were very friendly. They took care of of any issues that arose during and after the Andrew and the sales team members that I came in contact with were very friendly. They took care of of any issues that arose during and after the sale .I would buy from them again. More

Hyundai does not care for their customers I am very disappointed with the service I received at the Mountain Hyundai location. I had called in as I had just recently purchased a used Hyund I am very disappointed with the service I received at the Mountain Hyundai location. I had called in as I had just recently purchased a used Hyundai Santa Fe Sport and it was time for an oil change. I was just wanting to schedule my appointment for an oil change, when the lady on the phone stated due to the km's on my vehicle, I required service pack 4 ($369.95+tax). When hearing this I was quite shocked, as I just expected to pay the service pack 1 price ($47.95 + tax), therefore I confirmed with her, not once, but three times that it was REQUIRED for my warranty. Each time she confirmed it was required, therefore to maintain my warranty I proceeded and booked the appointment. While at the appointment, I had also brought attention to some peeling coating on my vehicle. The service coordinator stated it should be covered under my warranty and would contact someone for me and get back to me at a later time... still have yet to receive a call. Thereafter my appointment I had learned that the service pack 4 that I was told I was REQUIRED to receive to maintain my warranty, was actually optional and NOT at all REQUIRED. Therefore when receiving my follow up call to ask about my service I was quite displeased. I stated how I had yet to receive a call from the service coordinator regarding my coating and was lied to, not once, but three times that I was REQUIRED the package to maintain warranty. The lady one the phone stated she would speak to her manager and get back to me shortly, and I have never received a call back from her or any others at the dealership. Previous to this experience I had been a high promoter of Hyundai, I had talked many friends and family members into buying it. I've had Hyundai vehicles for years and never had an issue, but with this lack of care and customer service the Mountain Hyundai dealership has displayed has definitely changed my mind on Hyundai, as I have call twice since the service and talked to two people and never receive a return call. Mountain Hyundai has displayed the poorest customer service I have ever experience and I would advice you to not only go to another location, but possibly go to another brand all together. If this experience showed anything, it is that Hyundai does not care for their customers. More

Happy to have selected Hyundai! I found Desiree to be very helpful with my purchase. She understood my need for a need for an economical yet a dependable car. She went beyond her usu I found Desiree to be very helpful with my purchase. She understood my need for a need for an economical yet a dependable car. She went beyond her usual work hours to ensure I had my new car before the weekend so I would not be without a car. She followed up with me several times to update me with on items I was waiting for and to make sure of my satisfaction. More

Kind staff. Good dealership. They are professional and organized. I would recommend this for sure! Friendly staff. Helpful workers. Good quality vehicles. Explain Good dealership. They are professional and organized. I would recommend this for sure! Friendly staff. Helpful workers. Good quality vehicles. Explained everything well. I enjoyed the service. More

New car Amazing!! Did everything possible to get what I asked for. Was very nice to deal with. This was my second time at this location, because of the great Amazing!! Did everything possible to get what I asked for. Was very nice to deal with. This was my second time at this location, because of the great customer service. More

Overall a great purchasing experience! Friendly, knowledgeable and great customer service and sale skills. James Barr was absolutely wonderful throughout the whole shopping, test driving an Friendly, knowledgeable and great customer service and sale skills. James Barr was absolutely wonderful throughout the whole shopping, test driving and purchasing process! James is a true asset to this sales team! Thank you so much. More