Motor City Chrysler

The dealership that goes the extra mile for the customer We purchased a 2015 Dodge Journey at an agreed finance rate. Before the first month was over, our salesperson contacted us and informed us that they w We purchased a 2015 Dodge Journey at an agreed finance rate. Before the first month was over, our salesperson contacted us and informed us that they would recalculate the financing to 0%. I have never heard of that before. It was nice to see that the dealer was looking after the customer even after the sales was complete. More

Great job Wayne The new car is great. Wayne and everyone I dealt with at the dealership was very professional and helpful. I only have 1 complaint and that is with y The new car is great. Wayne and everyone I dealt with at the dealership was very professional and helpful. I only have 1 complaint and that is with your pricing policy in your parts dept,, as being a retired Chrysler employee and worked in the Toronto area I could always get parts at cost plus 10% and all you people would offer is LIST LESS 10%,,so as a result I had to get the parts and accessories for my new car at another dealer. Thank you L.C.Wendt More

Pleasant Experience We have been purchasing vehicles since1957, approx. 35 + vehicles, and we have to admit that this experience with our salesperson Gina Feurth and Kat We have been purchasing vehicles since1957, approx. 35 + vehicles, and we have to admit that this experience with our salesperson Gina Feurth and Kathleen Buckner was a pleasant, professional, accommodating and caring experience. We left the dealership feeling great with the service and our purchase. Many thanks, and a special thanks to Gina who went above and beyond! More

poor customer service Waited over an hour for a job that took less than five minutes. The person that fixed the car saw me sitting in the waiting area and told me the vehic Waited over an hour for a job that took less than five minutes. The person that fixed the car saw me sitting in the waiting area and told me the vehicle had been done for a while. My daughter and I were looking at new cars the Saturday prior to my visit. I do not think we are going to purchase from this dealership if that is the way you take care of your customers.when I talked on the phone to someone there and told them they were going to loose a good customer he told me that was ok they had plenty of customers. More

Great place to deal with. I had a rare request of the folks at Motor City Chrysler whereby I wanted to purchase a new car for my wife without her knowing about it. I have to s I had a rare request of the folks at Motor City Chrysler whereby I wanted to purchase a new car for my wife without her knowing about it. I have to say that Motor City went right out of their way to help pull off a complete surprise for her. After the deal was all finalized (great dealing with you folks for a great deal) we worked out the logistics of getting my wife into the dealership to pick up her new car. I had the excuse of having some service work done on her old car and that seemed to work well. When it came time for the delivery, we came to the dealership (from the showroom) and made our way to the service area. We've recently made the acquaintance of Craig Lanoue (the dealer principal) and we chit chatted for a couple minutes in the drive thru bay. My wife was completely surprised when she attempted to get to her Caliber and it wasn't there. However, a shiny new Jeep Cherokee was sitting there in its place with a great big bow on it (nice touch Motor City Family). Needless to say the surprise was huge and my wife was through the roof. A huge thank you to all the fine folks at Motor City Chrysler for their dedication to excellence and compassion for their customers. A special thanks to Craig Lanoue, Jason Bray, and Wayne St. Louis. Lastly, I am far from a 'rich' or 'privileged' type person who goes out and just buys his wife a car. I am just a regular hard-working guy who will make car payments just like most folks do. My wife is a selfless wonderful person who's last car was tired. More

Wayne is awesome Wayne Rogers was extremely helpful and I can't wait to continue this relationship. Great deal on a great vehicle. They took care of everything I asked Wayne Rogers was extremely helpful and I can't wait to continue this relationship. Great deal on a great vehicle. They took care of everything I asked for and went above and beyond More

Excellent experience From my initial visit to the time I actually purchased the car Karen made it very easy and comfortable as she wasn't pushy but expressed her knowledge From my initial visit to the time I actually purchased the car Karen made it very easy and comfortable as she wasn't pushy but expressed her knowledge and honesty which is much appreciated ! I would definitely recommend anyone to purchase their car at motor city but most of all recommend Karen for any guidance :) More

Awesome Painless and easy to deal with. Went at a comfortable pace. Truck was delivered on time Painless and easy to deal with. Went at a comfortable pace. Truck was delivered on time More

Awesome Service The service was awesome. The sales representative looked for hours to find exactly what I was looking for and stayed within my budget. If you're looki The service was awesome. The sales representative looked for hours to find exactly what I was looking for and stayed within my budget. If you're looking for a place to find your new car, Motor City Chrylser is the place to look. More

New Car I can't think of a thing they could do to improve the service, it was that great. Informative, courteous and polite. I would deal with them again. I can't think of a thing they could do to improve the service, it was that great. Informative, courteous and polite. I would deal with them again. More