Motor City Chrysler

Excellent The staff I worked with at Motor City Chrysler provided excellent customer service. Justin was very informed and able to answer any questions I had ab The staff I worked with at Motor City Chrysler provided excellent customer service. Justin was very informed and able to answer any questions I had about the vehicles I looked at. He came across as genuine and trustworthy, qualities that are much appreciated and sometimes difficult to find in salespeople. I felt confidant he was doing his best to ensure I found a vehicle that was a good fit for me. Kathleen was also very pleasant to deal with and similarly put me at ease in what could have been a daunting purchase process given this was my first new vehicle purchase. Finally, Ruby did an excellent job of explaining the various warranty packages available to me and was very attentive in answering all of my questions. All of the staff I dealt with were very accommodating and I have already recommended Motor City Chrysler to others based on my positive experience. More

Couldn't be happier!!!!! Not our first time buying Chrysler products......but by far the best!!!!! Wayne Rogers and Bill Matchett you two knocked this one out of the park!! W Not our first time buying Chrysler products......but by far the best!!!!! Wayne Rogers and Bill Matchett you two knocked this one out of the park!! We are very pleased with everyone there, we couldn't have asked for better. More

One trip, two cars This is the second vehicle we purchased today. How amazing to have put together a sales team that takes care of everything. The professionalism and or This is the second vehicle we purchased today. How amazing to have put together a sales team that takes care of everything. The professionalism and organization that we experienced today and the day we picked out our vehicles is top notch. More

Karen Girard Karen was fantastic. She is professional, yet knows how to relate to clients with her understanding of life and all that is involved with a major pur Karen was fantastic. She is professional, yet knows how to relate to clients with her understanding of life and all that is involved with a major purchase such as a car. Her guidance and patience was exceptional. She is a definite asset to the team....besides, she's really funny!! More

Disatisfied Customer I was truly disappointed when I brought my vehicle in for an oil change on May 11, 2015 to find out that the coupon I had purchased would not be honou I was truly disappointed when I brought my vehicle in for an oil change on May 11, 2015 to find out that the coupon I had purchased would not be honoured. I purchased the coupons in good faith, obviously your dealership has little to no regard in fulfilling its obligations. Over the years, I have purchased vehicles and had them serviced at your dealership. I can assure you that I will not be patronizing your dealership in the future and I will recommend that my friends not provide any business your way as well. Had I known that the coupon would not be honoured prior to the vehicle being up on the hoist with the oil being drained, I would have taken it elsewhere for service. I recieved one oil change for the price of two. That's a real bargain, for your dealership. It is certainly a different type of customer service that is foreign to me. Regards, Justin Kazakevicius More

overall experience with this dealership All staff were very helpful and accomodating throughout the process in a difficulet time. I would recommend friends, families and employee's to this d All staff were very helpful and accomodating throughout the process in a difficulet time. I would recommend friends, families and employee's to this dealership. More

service or lack of After my vehicle was finished I was called to the cashier.I had Peace of mind performed on my 2015 Grand Caravan. The service was done in 40 minutes After my vehicle was finished I was called to the cashier.I had Peace of mind performed on my 2015 Grand Caravan. The service was done in 40 minutes which was fast but was everything done that I paid for? It seemed pretty quick to change the oil and rotate the tires and do a 30 point check. I had to ask for a written report even though it says in the ad that it was included. I will keep coming to Motor City as long as I am under warranty but the service has to improve for me to return. More

Vehicle shopping was a great experience My experience was quite rewarding to say the least when Wayne Rogers went the extra mile to help me get the Chrysler Town & Country van that I had wan My experience was quite rewarding to say the least when Wayne Rogers went the extra mile to help me get the Chrysler Town & Country van that I had wanted. I would definitely recommend my relatives and friends to see Wayne Rogers when they are shopping for a vehicle. More

Fantastic service! Very helpful and easy to deal with. Gina really did find what I was looking for. I would like to say Thank you to Gina Fuerth and Ruby hupalo great Very helpful and easy to deal with. Gina really did find what I was looking for. I would like to say Thank you to Gina Fuerth and Ruby hupalo great customer service. I would recommend anyone to deal with them! More

Excellent customer service Best customer service at Motor City Chrysler. If you're planning on looking for a new vehicle they will find the perfect car for you. Best customer service at Motor City Chrysler. If you're planning on looking for a new vehicle they will find the perfect car for you. More