Morrey Mazda of the North Shore

What a bunch of arrogant idiot! They at first pushed to charge my credit card for a refundable deposit without proper authorization. Later called me saying they wouldn't business wit They at first pushed to charge my credit card for a refundable deposit without proper authorization. Later called me saying they wouldn't business with me because they were told I was comparing prices in Metrotown Mazda. What?! Since when price comparing is prohibited?! If such is their policy, why wasn't it mentioned in the first place?! Who do they think they are?! What a bunch of arrogant idiots. Don't go there. Period. More

HORRIBLE EXPERIENCE! Harassed by Kevin, service manager I wish I had the option to give ZERO stars. I seriously don't know how this place operates, given all of the bad reviews and things people have shared I wish I had the option to give ZERO stars. I seriously don't know how this place operates, given all of the bad reviews and things people have shared. I would highly suggest taking your car elsewhere...Metrotown Mazda is amazing! This place is full of a bunch of crooks. I was told by Kevin, the Service Manager that I needed a part replaced and that it would cost upwards of $1000.00. I took it to Metrotown Mazda and within seconds the service manager there had fixed my car and I was on my way for FREE. Also, it should be noted that the service manager at Morrey Mazda of the North Shore is known for verbally harassing customers. He's very rude and condescending. This place will definitely never get my service ever again. Seriously...save yourselves and go somewhere else or PLEASE GET A SECOND OPINION More

If I could give zero starts I would. Worst service ever!!!!! If I could give zero stars I would. I would never give this dealership my business. After being yelled at by the sales manager "Brad" for asking for a If I could give zero stars I would. I would never give this dealership my business. After being yelled at by the sales manager "Brad" for asking for a better deal I was humiliated and made to feel like I was below him. After being addressed as "kid" multiple times I was screamed at and told that I wasn't going to buy. (If I could of had a little less of a monthly payment I would have bought) More

Horrible experiences buying, selling and servicing vehicle! Salesman gave me very high quote to purchase a 2015 Mazda 3, and only reduced when I got quote from auto broker. Once I agreed to buy, dealership dete Salesman gave me very high quote to purchase a 2015 Mazda 3, and only reduced when I got quote from auto broker. Once I agreed to buy, dealership determined my trade in was $5000 cheaper than originally quoted and wouldn't budge even after speaking with manager. Worst experience buying EVER. Went to first service call a few months later, and was told my warranty would be voided if I did not bring my car in for servicing every 3 months (which is BS)! Do not frequent this place... More

go extra mile always been impressed with service dept. when I am in city. always very good about getting car ready in time for me making the ferry home. adjusted my always been impressed with service dept. when I am in city. always very good about getting car ready in time for me making the ferry home. adjusted my headlight when I just dropped in, no charge. my local ford dealer wasn't able to adjust. always friendly, even paid for me to take ferry in for recall More

So frustrating, lied to, jerked around. Took the car in because it had a miss. It is 25 years old, never had any trouble until now. They wanted to replace spark plugs, the were just replac Took the car in because it had a miss. It is 25 years old, never had any trouble until now. They wanted to replace spark plugs, the were just replaced by my husband. Then they said new plug wires. well Ok they had not been replaced. The they found a leak, a new casket and something else had to be done. I have never seen a drop of oil under that car but I let them do it. Then they said a ignition coil needed to be replaced, 456.00 out of the states. I told him to get it in Vancouver, an after market one. It saved me 40.00. Napa had it for 329.00 but they would not use Napa parts. Each time I asked about when it would be done I was led to believe that it would not be much longer. Today it is Friday afternoon and it still is not ready. I asked him to actually go and check, he never called me back although I asked him to. He said that they were working on it, same as always. What a run around. I am a senior with a very bad foot. I can't walk far so I have bee stuck here for 3 days, unable to get milk, cream or fresh vegetable or fruit. I told him that I needed my car to get around but well he did not really care and was starting to get annoyed with me. Would I ever use this Mazda Service again. I think the term is 'not until xxxx freezes over'. More

So Easy. Very Friendly Staff I bought my Mazda 2 in Victoria but I live in North Vancouver. I just went for my car's first service at the North Van location. It was SO easy to b I bought my Mazda 2 in Victoria but I live in North Vancouver. I just went for my car's first service at the North Van location. It was SO easy to book the appointment online and there were many time choices available. I was not looking forward to going because I've always just gone to places like Mr Lube with my old car and was never impressed with the service. The staff at this location were so friendly. Even the guy working in the back garage had a big smile on his face. My car is new, so of course it's easier to deal with than my old car, but regardless, I was impressed with the service. More

Honest Service I had brought in my Mazda for a tire repair and on the phone was quoted a price lower than what they normally charge. I'm appreciative of the the fact I had brought in my Mazda for a tire repair and on the phone was quoted a price lower than what they normally charge. I'm appreciative of the the fact that they honored the price quoted and they even washed my car. More

Highly recommended! We just bought a 2015 mazda cx5. Love it so far! Our experience at Morrey was great the minute we walked in the door. Our salesman, Vala, was extrem We just bought a 2015 mazda cx5. Love it so far! Our experience at Morrey was great the minute we walked in the door. Our salesman, Vala, was extremely friendly and knowledgable. We then negotiated over the phone and everything happened quick and easy. I highly recommend you check out this place if you are looking for good service and no pressure! More

Manager Was going to purchase a cx5 , it had won out against the other dealers by a close margin. Phoned ( can't get down there easy) talked to the salesman a Was going to purchase a cx5 , it had won out against the other dealers by a close margin. Phoned ( can't get down there easy) talked to the salesman asked for a price. They told me they couldn't give a price over the phone but what are you willing to spend . (From the manager)That's the opposite way of doing business I think . More