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Moncton Chrysler Jeep Dodge

Moncton, NB

4.2
714 Reviews

1365 Mountain Rd

Moncton, NB

E1C 2T9

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Showing 714 reviews

November 23, 2023

Nice to know jeep values their jeeps like they are garbage. I went to trade in a 2015 cherokee trailhawk and I was offered less then 20% of the new value. My jeep is in really good shape and has 180km More

by Robichaud_1103
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jesse
November 22, 2023

Worst dealer in the maritime, they identified a exaust leak on my vehicle was told parts where ordered a few days later my exaust let go so I called for a follow up and got the run around no parts where o More

by Linhost1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Drew Galloway, Ken Green, Kevin Greene
October 31, 2023

The injecter of my 2022 RAM 2500 needed fixing on Sept 21st, 2023. Dodge Moncton towed the truck to their facility that day. On the 27th, I went there to get my work tools and they were all gone! 4K worth More

by crystal_duguay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Parts manager
July 18, 2023

I attended this dealership with a trade that was low kms (under 90,000) in exceptional condition inside and out. My research online found similar vehicles selling for $22-24,000 so I expected to get an offe More

by kbarlow83
Recommend Dealer
No
Employees Worked With
Denny Thibodeau
Jul 31, 2023 -

Moncton Chrysler Jeep Dodge responded

Thank you for taking the time to leave a review about your experience Kevin. We are disappointed to hear it wasn't a good one as we strive to be a dealership that does everything we can to help customers. Granted we realize this building isn't new it is still work for 78 employees that come to work with the intent on doing their best. Based on your review we looked into everything about your experience and would love to discuss it further if you wish. If not, we are happy that you were able to make the deal you were looking for and wish you all the best.

April 11, 2023

Just bought 2023 Jeep Grand Cherokee L from this dealership 1 week ago. This is the 3rd vehice I have bought from Moncton Chrysler and they are super easy to negotiate with, Traded my 2017 Jeep Cher More

by beefboy2
Recommend Dealer
Yes
Employees Worked With
Matt Ivany
March 18, 2023

I have been looking to buy a Jeep Trailhawk for quite some time , after looking at many in Nova Scotia I decided to try Moncton. Honestly the most friendly and helpful dealership I’ve found. I would be q More

by Joy Crawford
Recommend Dealer
Yes
Employees Worked With
Shawna Martell, John Thorley
February 10, 2023

On à été servie par Jason Harquail, après plusieurs jours à magasiner et beaucoup de découragement en a été servie par lui en français, il a fait preuve de beaucoup de patience a répondu a nos nombreuse ques More

by Jessica lalonde
Recommend Dealer
Yes
Employees Worked With
Jason Harquail
September 24, 2022

WELL as usual a very shady dealer . . over priced and sneaky when someone ask a question about about the truck in question .. very common statement being passed on to customers ... ( oh More

by hswinimer1
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jason Harquail
December 20, 2021

Low trade value, tried to make to much on on both new and used. Taking advantage of pandemic and don't need to sell as theirs a shortage in trucks. More

by Davis
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Paul Goguen
Feb 01, 2022 -

Moncton Chrysler Jeep Dodge responded

Good afternoon Joey, Thank you for taking the time to leave a review. I have spoke to Paul about how you felt he may have provided you a poor overall experience, was unfriendly, did not provide answers to your questions and did not meet what your expectations. We apologize for your experience and always strive to do better. I also noticed Paul had taken the time to appraise your vehicle from some pictures you sent. Was there some research completed by you that would indicate he was "taking advantage" regarding the price of your vehicle ? I can look into this further if you wish.

Feb 02, 2022 -

Davis responded

I want to trade in but not for 45000 2020 warlock 10,200km blue crew

Feb 02, 2022 -

Moncton Chrysler Jeep Dodge responded

Davis, we would love to help, but please understand we have software, historical data and many other decisions that go into every appraisal. It is much more complicated than someone's best guess. Your Ram had an MSRP of $63,675 when it was new and 25% off at the time of purchase. You would have been able to buy you Ram for $47,000 without negotiating anything from the Dealer you chose for your purchase. Based on having only 10,200kms and the pictures you provided to Paul for the evaluation our Used Car Manager offered $45,000 - $46,500 without seeing it. Anything more would require us to see the Ram in person. In this case you would experience roughly $500 depreciation on a 3 year old truck, not a bad scenario compared to some others. Please let me know if there is anything else we can do to assist you.

Feb 02, 2022 -

Davis responded

The market is higher now for used trucks. I paid more for my truck then 47. And my truck is worth 49 to 55 at auction.

Feb 02, 2022 -

Davis responded

Your selling a 2020 with 68000km for almost 50. No deal made here.

December 08, 2021

My sales person Jason Harquail was very helpful. I first contacted him via email and he answered my questions and don’t want endless phone calls I prefer emails, He was quick replying and did a walk around More

by JJenkins
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Squires, Drew Galloway, Nadia Hebert, Joel Leaman, Jason Harquail
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