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Moncton Chrysler Jeep Dodge

Moncton, NB

Overview
Reviews
4.2
832 Reviews
Call Dealership (506) 857-3939
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1365 Mountain Rd

Moncton, NB

E1C 2T9

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Showing 832 reviews

February 20, 2025

The dealership was able to properly handled and resolved our issues and worry free. I will definitely recommend it to friends and family. More

by Raoul Ryann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diana Young
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Mar 09, 2025 -

Moncton Chrysler Jeep Dodge responded

Thank you for taking the time to leave such a kind review Raoul. On behalf of Diana and the entire team we appreciate you sharing your experience and look forward to your next visit.

February 19, 2025

Was there for an oil change and asked if they could do the stickers at the same time. They rejected our vehicle with 34,000 km on it. Took it to another garage it passed with flying colour's. Was told it More

by Ktobin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
N/A
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Feb 21, 2025 -

Moncton Chrysler Jeep Dodge responded

Sorry to hear you were disappointed with your visit Karl. Due the high volume of MVI's completed at Moncton Chrysler we are monitored by the Department of Public Safety with an inspector who reviews the completed MVI's. As a result we do not and would no not let things slip by when it is stated in the New Brunswick Official Inspection Station Manual. The update for June 2021, Section 2.8.2 it clearly states "REJECT VEHICLE IF - brake pads or brake shoes do not have FULL CONTACT with brake drum or brake rotor during application; i.e. corrosion build-up" which was the case. If you which to disciss the decision further we would be happy to assist and you can reach our Service Manager at 506.857.3939 or alternatively the NB Inspector at 506.856.2958.

Feb 21, 2025 -

Ktobin responded

Our vehicle has a new inspection sticker on it. We went to a different garage and it passed.

February 17, 2025

Service is always on point. Service advisors are friendly and professional. Always happy to bring my truck home for service. More

by Jono.phill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roger Sealy
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Feb 21, 2025 -

Moncton Chrysler Jeep Dodge responded

Thank you for taking the time to leave such a kind review Phil ! The team really appreciates the positive feedback and acknowledgement of a job well done. We look forward to your next visit.

February 14, 2025

Very proffesional and curtious staff. They were very helpful eventhough i had no appointment, they were able to squeze me.in very quickly More

by pierreparisien0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service desk cant remember the name
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Feb 21, 2025 -

Moncton Chrysler Jeep Dodge responded

Thank you for taking the time to leave such a kind review Pierre. It is great to hear the team were able to get you squeezed in and on your way without too much hassle.

February 14, 2025

Great service all around and the2023 atlas mint condition were so happy very honnest staff.. Would definitely buy there again. More

by marcobou3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roger sealy, Roger Sealy
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Feb 21, 2025 -

Moncton Chrysler Jeep Dodge responded

Thank you for taking the time to leave such a kind review Marco. Roger and the team apprecaite it and we are happy that we were able to find the best vehicle for you. Enjoy the VW Atlas.

February 13, 2025

Great friendly service! ! Everyone is helpful and insightful when asked a question!! Hats off to Miss Young in the service department !! More

by Hmd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Goguen, Douglas Ellis
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Feb 21, 2025 -

Moncton Chrysler Jeep Dodge responded

Thank you for taking the time to leave such a kind review. Diana appreciates your kindness as does the entire staff. Thank you for trusting Moncton Chrysler with your service needs.

February 13, 2025

Rene and the service staff looked right after me when I ended up with my work truck, a Ram 2500, derating. Got it fixed and up and running. More

by Keith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rene and Diana
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Feb 21, 2025 -

Moncton Chrysler Jeep Dodge responded

Thank you for taking the time to leave such a kind review Keith. Rene is very pleased you shared your experience and on behalf of the entire team thank you for sharing.

February 12, 2025

The staff was very friendly halepfull and precise great all arround experience ty. This is my secind vehical from the same salesman . Thanka joel More

by Firstlinegirouard
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Thorley, Joel Leaman
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Feb 21, 2025 -

Moncton Chrysler Jeep Dodge responded

Thank you for taking the time to leave such a kind review and THANK YOU for being such a great customer and trusting us with your vehicle needs. The entire team appreciate your feedback and the recognition for Joel and John.

February 11, 2025

They listen to detail. Make sure you're comfortable, if something wrong they phone you let you know what needs to be done. Staff is very knowledgeable and very friendly. Hi More

by Bobdor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Galloway, John Thorley, Paul Goguen
Report | Print
Feb 14, 2025 -

Moncton Chrysler Jeep Dodge responded

Thank you for taking the time to leave such a kind review Bobdor. It is great to hear you had such a good experience with the team and on behalf of everyone we appreciate the kind words. Thank you for choosing Moncton Chrysler ! We look forward to the next time you are in for a visit.

February 11, 2025

Hi this is my experience with this dealership they lied to me and ripped me off I would be very careful dealing with them More

by leebuch59
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jason Harquail
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Feb 21, 2025 -

Moncton Chrysler Jeep Dodge responded

Sorry to hear you are not happy with your transaction Lee. I have carefully reviewed your complaint and file with the team to better understand the concerns and you feeling ripped off. It seems there is a misunderstanding. The original purchase agreement you signed and the amount we received match exactly, which included the deposit. Your deposit was applied to the total purchase price and the bill of sale was for the balance. I also understand that you have been in contact with our General Sales Manager and your Salesperson to review the paperwork. They are certainly hopeful to come to a resolution in regards to the misunderstanding.

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