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Moncton Chrysler Jeep Dodge

Moncton, NB

4.3
1,001 Reviews

1365 Mountain Rd

Moncton, NB

E1C 2T9

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Showing 1,001 reviews

August 19, 2014

Excellent Experience! This was by far my best experience at a dealership. All of the staff were very friendly, and dealing with Nadia was great and hassle free. I will defi More

by JR3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nadia Hebert
August 18, 2014

Horrible dealer This dealership is horrible they played dirty to get my car loan by upping the price of the car to make it look like I had a down payment. Horrible se More

by Crazykid968
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Prefer not to say
Aug 18, 2014 -

Moncton Chrysler Jeep Dodge responded

I would love to address Crazykid968 concerns if I knew who it is. I will personally look into his issues when I have more information.

Aug 19, 2014 -

Crazykid968 responded

For starters I was a first time car buyer needed to get a car quickly because my old car was in a bad accident. My credit application got denied a few times so they upped the price of my car by 4000 dollars to make it look like I have a down payment. Then I took my stuff to another dealer to get looked at to see if I could get a different car since I was told my oil changes would be around 50 dollars a change (non synthetic) my car turned out to be synthetic oil... They seen an anti-theft transfer when I addressed this to my sales person they said it was tire and rim warranty which I was under the impression that was included with my purchase price (a bunch of bull shit since I requested no extra warranty) I had a problem with one of my tires it was replaced under warranty but it took them 6 hours to do it to get all the approval they needed... I have done tire warranty before and was in and out in a hour... I had to be in Saint John for work and missed a full day of work because I couldn't get there... When ever I asked the service advisor for an update they would say I don't know ask Jason which was my service advisor which never seemed to be at his desk ... Which I get that people get busy but it would of took him a minute to look or ask someone. When I went to buy my car I went in looking for about 125 biweekly it ended up being 136 biweekly then Doug was really pushing extended warranty I kept saying no since I was already out of my comfort zone. The list can go on... I don't think there is anything that can be done to fix this... I feel so ripped off and cheated because I was a young student that just graduated and feel like I got taken advantage of.

August 15, 2014

Keep coming back because of Richard" We have purchased 3 vehicles from Moncton Chrysler via Richard Steeves. Richard is the main reason we going back to this dealership. I don't find th More

by clarke2014
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Steeves
August 14, 2014

Best car purchase experience ever My wife and I bought our first joint vehicle here 20 years ago and they were great then. We just purchased a 2013 Journey after years of buying GM pr More

by kdawson32
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Jones
August 13, 2014

VERY VERY GOOD SERVICE DWIGHT PETERS I bought a 2012 Dodge Journey, love the truck..Went in for service and bought newer model. Dwight was very very helpful. I would recommend going to se More

by carolearseneault
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dwight Peters
August 11, 2014

Worked until the problem was solved I took my 2010 Dodge Caliber in because there were sudden strange sounds coming from the brake area. While it took seven trips to finally figure out t More

by Rossy555
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave, Terry, Frank
August 09, 2014

Professional (Awesome) Team Work!!! I am totally happy with the service i received ..... I apologize for changing my appointment at the last minute which they were Happy to Help regardle More

by LittleDrug
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Service Advisor David Manager of Service Dept
August 08, 2014

Great people to deal with I bought the first new Jeep Grand Cherokee ever sold by Moncton Chrysler when they acquired the franchise in 1993. Since then I have purchased 4 more More

by Bob Steeves
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trevor Carson, Michael Squires, Drew Galloway, Darren Crossman, Daniel Gaudet
August 08, 2014

Worked Really Hard to Help The sales agent contacted me which was great...once i told her what i wanted what i could afford she helped 100% to get me into everything i was looki More

by Lenna Doiron
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
jennette holmden, Georgina Lynch
August 07, 2014

Very pleased with our experience! It was a pleasure buying our new Jeep from Richard! He answered all of our questions and concerns quickly! We will recommend the dealership without More

by mroylandry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Squires, Richard Steeves, Douglas Ellis
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