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Moncton Chrysler Jeep Dodge

Moncton, NB

Overview
Reviews
4.2
725 Reviews
Call Dealership (506) 857-3939
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1365 Mountain Rd

Moncton, NB

E1C 2T9

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Showing 725 reviews

July 22, 2024

The people at this location were very professional. The building inside and out was clean and organized More

by Kinsmart2005
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joel Leaman
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July 22, 2024

Excellent service in sales, parts and repair. My work was always on time and on budget. Best of all they are very friendly and never gave an impression that to them it was just a job. I have been More

by Toe knee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Renee in service, Paul Goguen
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July 19, 2024

I had a great experience when I visited the Moncton Chrysler Service department - from start to finish. Keep up the good work! Bill Dunn More

by bdunn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blonde women in the Service department
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Jul 25, 2024 -

Moncton Chrysler Jeep Dodge responded

Hi Bill, thank you for sharing your positive experience with our Service Department! We're delighted to hear that everything went smoothly from start to finish. Your kind words mean a lot to us. We look forward to continuing to provide excellent service for all your future needs.

July 11, 2024

Crooked thieves, salesmen there named Denny was trying to work out a deal for my Porsche for there corvette asking 30,699$ I said 16,000$ for my car he offers me 9000$ and then marks up the corvette 4000$ so More

by Kjbaker
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Denny Thibodeau
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Jul 12, 2024 -

Moncton Chrysler Jeep Dodge responded

Mr Baker, I have reviewed the information you provided to see what we could do to asssit you or provide Denny with some extended training. In hopes of reaching an understanding the value for your 2001 Porcshe Boxster with 190,000+ kms was well researched and compared with others available. The price of the Corvette was not increased it was the addition of sales tax due, which you feel was the price increase. I have reviewed all Denny's notes and conversation with you and I apologize if you feel he was unprofessional or disrespectful. The last conversation I see is Denny saying "I'm sorry Kyle we are just too far apart on this car, thank you for your time." to which someone replied "agreed to f@&% yourself lol." Since you have left 3 "1 star reviews" if you feel there was something that we could have done better, being that we were unable to reach your terms I would be very interested in hearing from you. Again, our apologies that conditions weren't agreeable and we couldn't make the deal you were looking for.

July 06, 2024

No 🌟 if there was one. ... I bought my vehicle from moncton chrysler... just ur phone number and ur file is there so they new the make the model of my vehicle... I made an More

by Telferkaylorn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kay telfer
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June 18, 2024

Friendly, efficient, kind,helpful, honest, knowledgeable staff who always treat me with respect and support More

by Nauss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rene service advisor , Nadia Hebert, Darren Crossman
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Jun 27, 2024 -

Moncton Chrysler Jeep Dodge responded

Thank you so much for your 5-star review! We're delighted to hear that you had such a positive experience with our team. Your feedback about our friendly, efficient, kind, helpful, honest, and knowledgeable staff means a lot to us. We strive to treat every customer with respect and support, and we're glad to know we achieved that with you. We look forward to serving you again soon!

June 17, 2024

Have zero problems when buying a new car. Always attentive and will always try to find something that fits your budget. More

by moonshines1997
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan McGrath, John Thorley, Joel Leaman
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Jun 21, 2024 -

Moncton Chrysler Jeep Dodge responded

Thank you so much for the 5-star review! We're thrilled to hear that your car-buying experience with us was seamless and that our team was able to find the perfect vehicle for your budget. Thanks again for the 5 stars, we look forward to serving you again in the future!

June 17, 2024

Great service in and out right on time very knowledgeable and courteous everything went smoothly More

by Macleodgerry63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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Jun 21, 2024 -

Moncton Chrysler Jeep Dodge responded

Thank you for your 5-star review! We're thrilled to hear that everything went smoothly and that you received knowledgeable and courteous service!

June 16, 2024

I had to take my vehicle in early by 45 minutes and was looked after by a friendly and knowledgeable member of your staff. More

by Donald Lirette
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
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Jun 21, 2024 -

Moncton Chrysler Jeep Dodge responded

Thank you so much for your 5-star review, Donald. We're thrilled to hear that our team could accommodate your early arrival and provide you with friendly and knowledgeable service. We look forward to serving you again in the future!

June 15, 2024

Diane in service is amazing Need more of her. Also need to change how you book an appt for service. The call center is horrible and not helping your dealership. Trust me. The reason I don’t book More

by jason.cahill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diane in service is outstanding. Brings back the meaning of customer service.
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Jun 21, 2024 -

Moncton Chrysler Jeep Dodge responded

Hi Jason, thank you for your feedback. We're delighted to hear that you had a great experience with Diana in our service department—she truly is amazing, and we’re lucky to have her! We're sorry to hear about your frustration with our call center. We take your comments seriously, we will review our appointment booking process to improve it and we're committed to making your next experience a 5-star one. We look forward to serving you again soon.

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