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Moncton Chrysler Jeep Dodge

Moncton, NB

4.2
725 Reviews

1365 Mountain Rd

Moncton, NB

E1C 2T9

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Showing 725 reviews

September 09, 2024

Had an oil change appointment for 8:30 Never put my car in until 10:30 and didn’t get done until 11:30 .Then while paying I’m informed that they don’t have “express lube anymore More

by kfreddy80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service dept.,
Oct 06, 2024 -

Moncton Chrysler Jeep Dodge responded

Thank you for sharing your feedback. We’re truly sorry to hear about the delay you experienced during your oil change appointment, and we apologize for any inconvenience caused. We understand how frustrating it must have been to wait longer than expected, especially without prior notice regarding the express lube changes. We’re always working to improve our service and ensure better communication. Please feel free to contact us directly, and we’ll do our best to make this right. We appreciate your understanding and hope to regain your trust in the future.

September 05, 2024

Drew Paul Dwight and Nadia are so great and finance Don was amazing they always treat me so right. Thanks to you all for all you do. If looking for a new vechile please see one of these amazing people. More

by Kathy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dwight , Drew Galloway, Paul Goguen, Nadia Hebert, Douglas Ellis
Sep 28, 2024 -

Moncton Chrysler Jeep Dodge responded

Hi Kathy, thank you so much for the awesome review! We're thrilled to hear that our staff made your experience so great! Your kind words and recommendation means a lot to everyone here!

September 05, 2024

Staff are always willing to go above and beyond for their customers. From sales to service, all fantastic people which makes it easier to keep coming back. Highly recommend More

by Trav
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diana in service, Victor Da Costa Gil, Dan McGrath, Douglas Ellis
Sep 28, 2024 -

Moncton Chrysler Jeep Dodge responded

Hi Trav, thank you so much for your kind words! We're thrilled to hear that our team’s dedication to excellent service has made such a positive impact on your experience. We truly appreciate your continued support and your recommendation. If there's anything more we can do for you, please don’t hesitate to reach out. Looking forward to seeing you again soon!

September 01, 2024

The customer service representatives are always so nice and friendly and very accommodating, fast and friendly More

by erm.mel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Goguen
Sep 17, 2024 -

Moncton Chrysler Jeep Dodge responded

Thank you so much for taking the time to leave us a review! Our team strives to provide friendly and accommodating service, and we're thrilled to hear that we met your expectations. We appreciate your feedback and look forward to serving you again soon!

August 31, 2024

we thought we won't get approved for we went from 2 dealership before them we are looking for a family size suv, and we got approved smooth and easy under Moncton Chrysler Jeep Dodge Ram. Shawn and Joh More

by Glai
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawn Daigle, John Thorley
Sep 10, 2024 -

Moncton Chrysler Jeep Dodge responded

Hi Glai, thank you so much for your fantastic review! We're thrilled to hear that Shawn and John could help you find the perfect vehicle for your family and make the process smooth and easy. Enjoy your new Ford F-150 with all those extra seats! We appreciate your recommendation and look forward to assisting you with any future needs.

August 30, 2024

Good service but disappointed with the $100 “shop supplies” fee especially for what was done on my vehicle. I am very doubtful that any “shop supplies” were used. More

by Adam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diana Young, Delayne MacDougal, Rene Blaquiere
August 27, 2024

They were honest about what my vehicle needed and i appreciate that because honesty is hard to find these days. I am always testing mechanics and if they lie to me it will be the last More

by Mike.Arsenault60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roger Sealy
Sep 10, 2024 -

Moncton Chrysler Jeep Dodge responded

Hi Mike, thank you for taking the time to share your experience with us! We’re glad to hear that our team’s honesty met your expectations. We believe in providing transparent and reliable service to all our customers, and we're happy you felt that way. We appreciate your trust and look forward to serving you again in the future!

August 27, 2024

This is an excellent dealership which we have dealt with many times in the past years. I have always been loyal to my sales Representative Dan McGrath due to his excellent knowledge and personality in the c More

by brock_durette
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan McGrath, John Thorley
Sep 10, 2024 -

Moncton Chrysler Jeep Dodge responded

Hi Brock, thank you for your continued trust and support! We're thrilled Dan has consistently provided you with excellent service and made each experience smooth and enjoyable. Your loyalty means a lot to us, and we're proud to have Dan on our team!

August 22, 2024

Great dealer service department needs a better set up so they dont work on the wrong vehicles More

by Trucks98
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Harquail
Sep 10, 2024 -

Moncton Chrysler Jeep Dodge responded

Thank you for your feedback and for recognizing our dealership's efforts. We're sorry if there was a mix-up in our service department and appreciate you bringing this to our attention.

August 17, 2024

Service department customer service was amazing , friendly and kept me up to date, major disappointment in the mechanic who looked after my car. went in last week for my car making a weird rattle noi More

by Sross
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rene blaquiere 5 stars, Joel Leaman
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