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Moncton Chrysler Jeep Dodge

Moncton, NB

4.2
901 Reviews

1365 Mountain Rd

Moncton, NB

E1C 2T9

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Showing 901 reviews

August 14, 2025

All our vehicles have been serviced by Moncton Chrysler for the past 22+ years and the most recent experience of this week lends itself to why there is no reason to consider a change. Rene is a first clas More

by Service Record Status
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rene and Diana in Service
Aug 19, 2025 -

Moncton Chrysler Jeep Dodge responded

Thank you for the 5 star review and your kind words. We’re incredibly proud of the hard work our service members put in to make sure the customers get the assistance they need. Twenty two years is a lot of dedication by a customer, which we truly are humbled by and greatly appreciate. You are a big reason everyone comes to work, on behalf of all the staff at Moncton Chrysler, thank you.

August 14, 2025

Moncton Chrysler has treated me with the upmost respect and did everything to help me get a new vehicle and I Amy very grateful for that More

by Darlene Ok
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zach, not sure of the last name, John Thorley
Aug 19, 2025 -

Moncton Chrysler Jeep Dodge responded

Thank you for the 5 star review and kind words Darlene ! We are so happy that Zach and John were able to get you the vehicle you wanted. We appreciate you trusting Moncton Chrysler with your business and are here for you if you need anything else.

August 14, 2025

Rotated tires never readjusted tire pressure front to back. Everything else was really good no other issues. More

by billpearson1963
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service great
Aug 19, 2025 -

Moncton Chrysler Jeep Dodge responded

Thank you for letting us know Bill. I have shared your feedback with the team to make sure it was noted. It may not be the case here but sometimes the tire pressure monitoring sensor needs a few minutes of driving to resync with the reader to get the updated pressures. Our technicians fill the tires with a tire guage and not the tpms. Thank you for trusting us with your vehicle and we appreciate your business.

August 13, 2025

Have hard time to get Jeep fixed when it’s on warranty always get the run around or it’s Normal Cause it’s aJeep, did ask to see if they could measure my tires and contact Michelin tires case only 40 000 More

by nathlilizacky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John Thorley, Paul Goguen
Aug 19, 2025 -

Moncton Chrysler Jeep Dodge responded

We understand the frustration Nathalie. As the team metioned Michelin is very interested in assisting you and only requires the proof of tire rotations. The reason they wanted to measure the tires were to provide the pro-rata rating so they could apply warranty coverage pending where the rotations were completed. We will gladly assist you any way we can with your tire claim to the limit of our ability.

August 12, 2025

We are very happy with the service! Love the new truck! Would recommend Christian our salesman without a doubt! More

by Jessie_michaud.1991
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nadia Hebert, Christian Larocque
Aug 19, 2025 -

Moncton Chrysler Jeep Dodge responded

Thank you for the 5 star review Jessie ! We appreciate the kind words and on behalf of Christian and the entire staff we want to thank you for choosing us for your vehicle purchase. We look forward to your next visit.

August 09, 2025

Needed some Ball joints replaced on short Notice. Rene was very quick to accommodate me and get the work done. Also dealt with the warranty issue from another repair shop for. I'll be back. More

by clydegill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rene
Aug 19, 2025 -

Moncton Chrysler Jeep Dodge responded

Thank you for the 5 star review Clyde. Rene is fantastic and we are so happy to hear he was able to help out on short notice. We really appreciate you choosing us for your repair needs and look forward to the next time you are in.

August 08, 2025

We have purchased more than one vehicle from Moncton Dodge and always had a great experience. Most recently, we worked with Matt Vienneau who was very informative, patient and honest. Matt listened to o More

by Kate-lyons
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Vienneau
Aug 19, 2025 -

Moncton Chrysler Jeep Dodge responded

Thank you for the 5 star review Kate ! On behald of Matt and the entire team at Moncton Chrysler we really appreciate you choosing us and woking with Matt to get into a vehicle. We look forward to the next visit.

August 08, 2025

Went for 1st Oil change, waited for vehicle. Had to check in with Service Advisor myself as no one let me know if completed. Service advisor indicated was really busy and didn't have time to c More

by tgwm1975
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service advisor
Aug 19, 2025 -

Moncton Chrysler Jeep Dodge responded

Thank you for bringing this to our attention. We understand waiting for your vehicle is a key aggrivation point for customers and we do our best to reduce it. Typically when the appointments are made the customers that are going to wait get flagged so the team know there is someone waiting. This may not have been the case this time but in future appointments if they know you are waiting versus the standard pick up time they will do their best to get the information to you in the showroom. Thank you for your business, we look forward to improving on your next experience.

August 06, 2025

Friendly and knowledgeable staff who go above and beyond to ensure the best customer experience. Highly recommend!! More

by jhunter24rock
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jordan Greene, Drew Galloway, Victor Da Costa Gil, Christian Larocque, Joel Leaman
Aug 19, 2025 -

Moncton Chrysler Jeep Dodge responded

Thank you for the kind review ! We appreciate you sharing these kind words about the dealership and the staff here. Your comments are motivating and encouraging for the whole team beyond what you would expect.

August 02, 2025

Awful service. Waited 2 days for my vehicle to get looked at. Appointments were 730am and took all day to get vehicle back. More

by Neilmcnutt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
N/a
Aug 22, 2025 -

Moncton Chrysler Jeep Dodge responded

We can appreciate time is very important to all of our customers and the team does their best to accommodate. In trying to assist I was unable to find any appointment for McNutt. If there was an oversight or unnecessary delay we would want to correct that and would appreciate hearing from you so we can improve from this instance.

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