Moncton Chrysler Jeep Dodge
Moncton, NB
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Delaney did a fine job at the service counter. ... She had booked me in for an appointment just before Christmas( the radio and all the electronics, including the heated seats) were not functioning ... She had booked me in for an appointment just before Christmas( the radio and all the electronics, including the heated seats) were not functioning.... It was concluded that the radio needed to be replaced. A new radio was ordered and installed as soon as it was received by the parts department...... Good to have my heated seats back......... More
Dave the serivice part representative was really respectfull,he helped and explain what i need to do and need to be performed on my car respectfull,he helped and explain what i need to do and need to be performed on my car More
I purchased a Wagonner from Moncton Chrysler Dodge and have to say the service has always been excellent with my vehicle since day 1 and continues to be great everytime. Very accommodating people. have to say the service has always been excellent with my vehicle since day 1 and continues to be great everytime. Very accommodating people. More
Was having an issue with a vehicle that another dealer had for 2 months and couldn’t seem to pinpoint the cause of it. I then took it to Moncton Chrysler for a second look and they were able to pinpoint t had for 2 months and couldn’t seem to pinpoint the cause of it. I then took it to Moncton Chrysler for a second look and they were able to pinpoint the issue in a timely manner. Kept me informed throughout the service period. More
From being greated as i walked threw the door to singing the last spot on the sale i was treated nothing but excelent the staff at moncton chrysler jeep dodge made me feel right at home and made sure i was the last spot on the sale i was treated nothing but excelent the staff at moncton chrysler jeep dodge made me feel right at home and made sure i was happy when i left i highly recomend them thanks again :) More
There was a miscommunication at the beginning. I believed my services were scheduled for 9 am but it turns out that was my appt to drop off the car. I had brought my laptop to work during the appo I believed my services were scheduled for 9 am but it turns out that was my appt to drop off the car. I had brought my laptop to work during the appointment but instead had to go home. I was not paid during that half hour. When my vehicle was ready (after they tried to upsell 3 things), I was told a cab would be at my house to pick me up at 12:30. I took a half hour off work. The cab never showed up. I texted the dealership twice and got no response. So I called the cab company only to be told no cab was requested. I had been waiting for 45 minutes at that point. I asked the cab company to send me a cab which they picked me up about 1h10 minutes AFTER I was supposed to be picked up. I had only taken 30 minutes off work but instead waited an hour plus it took a half an hour to drive there and back. It was a frustrating experience. I believe the work on my car was ok, other than the upselling.i said yes to recommending as I'm not convinced this experience is the norm, and I had great service prior. More


































