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Moncton Chrysler Jeep Dodge

Moncton, NB

4.2
725 Reviews

1365 Mountain Rd

Moncton, NB

E1C 2T9

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Showing 725 reviews

November 12, 2024

Upon attending Moncton Chrysler, I was assured that they would locate and fix the problem. They didn't fail... the problem was resolved and I am very satisfied, and it wasn't costly either. Thanks for a jo More

by Irish Stock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maintenance department.
Nov 13, 2024 -

Moncton Chrysler Jeep Dodge responded

Thank you for taking the time to leave such a kind review Irish. The entire team appreciates the recognition and it really does go a long way for them when peforming their day to day.

November 09, 2024

Too long time waiting for job. Was there for appointment at 1 o’clock and get out at 4:40 for an oil change and tire rotation.??? More

by gaétane et Rhéal Savoie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service automobile too long
Nov 13, 2024 -

Moncton Chrysler Jeep Dodge responded

Thank you for taking the time to leave a review regarding your experience. Based on the information provided we can understand your frustration. We are continously trying to adapt to provide a level of service for all clients and your feedback helps. One of those changes was to provide a guarantee time of 16:30, which looks like it may have been the case with your oil change. I will share your experience with the Service Manager as they continue to improve customer service and wait times.

November 01, 2024

We live 6 hrs from the dealership and bought a used vehicle. Sam and the team made our purchasing stress free and with the distance they made sure we had plenty of pictures and all info needed. Will d More

by Kellymcneil1971
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam and Jordan
Nov 06, 2024 -

Moncton Chrysler Jeep Dodge responded

Thank you for taking the time to leave a review Kelly. Sam and the entire team are appreciative of you leaving a review about your experience and look forward to assisting with any of your needs in the future.

November 01, 2024

Sales side is absolutely garbage,,,,service side are angels !!! I wouldn’t buy anything ever again from them ,,,but they can work on my stuff anytime!!! More

by muddbugg710
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Roger Sealy
Nov 06, 2024 -

Moncton Chrysler Jeep Dodge responded

Thank you for taking time to leave a review MuddBugg. The service team appreciate you giving them such kind compliments and look forward to continuing to provide an exceptional experience. After reading your review Roger was hopeful you would reach out so we could better understand your experience with sales as we would like to improve upon that.

October 31, 2024

Great service great customer relations as a service department should be the number one thin More

by northwind50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Diane
Nov 06, 2024 -

Moncton Chrysler Jeep Dodge responded

Thank you for taking the time to leave such a kind review ! We agree with your statement and the staff really appreciate when someone takes the time to mention the good experience had. We look forward to next time.

October 30, 2024

Very courteous and prompt service. Drop off and pick up was easy and I was impressed at the detailed explanation for my recall service and the help with some winter tires for my truck. More

by Cooler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department and parts
Nov 06, 2024 -

Moncton Chrysler Jeep Dodge responded

Thank you for taking the time to leave such a kind review. The entire staff appreciate your recognition and look forward to continuing with the experience.

October 29, 2024

Great, easy service, transparent salesman and finance manager. Really happy with my purchase. Thanks again! More

by KaibaschiKid
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Paul Goguen
Nov 06, 2024 -

Moncton Chrysler Jeep Dodge responded

Thank you for taking the time to leave a review for Paul. We appreciate your business and your trust in the dealership. We look forward to serving you again in the future.

October 28, 2024

Paul Goguen has been our go to for all our purchases at MCS and will continue to be. Great person and all around nice guy. The entire MCS team has treated us very well year over year, with great support an More

by cwalsh
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Goguen
Nov 06, 2024 -

Moncton Chrysler Jeep Dodge responded

Thank you for taking the time to leave such a kind review. On behalf of the entire team we appreciate you choosing Moncton Chrysler for your dealership and Paul is especially thankful for all the years you have been able to work together on a vehicle. All the best.

October 28, 2024

The employees at Dodge always great you with a smile. Roger found me a suv I really like. More

by shelley
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roger Sealy
Nov 06, 2024 -

Moncton Chrysler Jeep Dodge responded

Thank you for taking the time to leave a review Shelley. On behalf of Roger and the entire staff we appreciate the recognition, your trust and for choosing Moncton Chrysler. We look forward to seeing you again.

October 25, 2024

Service has been steadily improving over the course ofy ownership of my 2020 Dodge Caravan. I've had some experiences that required some special attention, and they were promptly dealt with. This recent ex More

by Tom F
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Harquail
Nov 06, 2024 -

Moncton Chrysler Jeep Dodge responded

Thank you for the kind review Tom. Service is ever evolving and we really appreciate you acknowleding their growth and the push for more improvements. We are hopeful we can continue to improve upon your experiences and assist you with anything you need with the 2020 Grand Caravan.