Moncton Chrysler Jeep Dodge

Outright lies. Worst customer service I have ever recieved. Tell me a problem is fixed when it isn't. Tell me a new part has been ordered and is on its way but it is Worst customer service I have ever recieved. Tell me a problem is fixed when it isn't. Tell me a new part has been ordered and is on its way but it isn't. Can't even be bothered to call me and let me know the part order has been cancelled. After 5 trips for transmission issues they now refuse to acknowledge that there even is a problem, even though I have it in writing. Outright liars! More

Great salesman We had a great experience dealing with Christian! He was patient and worked with us until we found the right deal. I could not be any happier with my We had a great experience dealing with Christian! He was patient and worked with us until we found the right deal. I could not be any happier with my new Jeep Grand Cherokee! More

Buying a new vehicle We went in on Saturday for a tire rotation on our van, my wife saw a Dodge Journey she liked so we took it for a spin. Georgina was really great (thi We went in on Saturday for a tire rotation on our van, my wife saw a Dodge Journey she liked so we took it for a spin. Georgina was really great (this is the 3rd car we have bought from her), helpful as usual and looking out for what we wanted and did not in any way make us feel pressured to buy anything, we took it home the same day. We were told the car would be cleaned, plated etc. and tomorrow is Thursday, now it is almost 11pm (we aren't the only people buying cars, trucks etc. I get it). The only thing I don't like is feeling that since we bought the car and have it, everything else really doesn't matter. The dealership is pretty good, Georgina and John was excellent, but I think this will be the last vehicle I buy there. Oh yea, I did get the automated thanks for buying email, that was pretty nice. More

Pleasant & Efficient I was very pleased with my recent purchase. Response to emails and calls where prompt and very helpful. Pick up of the vehicle was informative and tim I was very pleased with my recent purchase. Response to emails and calls where prompt and very helpful. Pick up of the vehicle was informative and timely. More

bought jeep 2018 Everyone at dealership was kind and understanding to my needs for a vehicle. Every question was answer I have no worries that I will enjoy my new ride Everyone at dealership was kind and understanding to my needs for a vehicle. Every question was answer I have no worries that I will enjoy my new ride. More

Fast and complete would recommend a visit to this dealership Some of the best prices in the province. Friendly service from both sales and finance Recommend to check out other dealerships but make Moncton Dodge Some of the best prices in the province. Friendly service from both sales and finance Recommend to check out other dealerships but make Moncton Dodge your last stop that's where you'll be leaving with a new or used vehicle More

Very patient and helped me find the perfect car for me Everyone at the dealership was great, Georgina was wonderful to deal with, she found me the right car in my budget range, was very patient as I test d Everyone at the dealership was great, Georgina was wonderful to deal with, she found me the right car in my budget range, was very patient as I test drove many different makes/models trying to find the right fit. I would definitely return to Moncton Chrysler and I would go back to Georgina without a doubt. More

Excellent service Service was awesome Claude really helped me, took the time to find what I was looking for,this was my first real buy and I am thankful that my sister Service was awesome Claude really helped me, took the time to find what I was looking for,this was my first real buy and I am thankful that my sister recommended this place,I would recommend Claude and Chrysler Dodge anytime.Thank You so much Claude. More

Claude Gauvin is great I would just like to thank Claude for looking after me today and his colleagues for all their help and great service!!! I am very pleased with all th I would just like to thank Claude for looking after me today and his colleagues for all their help and great service!!! I am very pleased with all they did for me today. More

Dishonest false advertisers The ad said my used vehicle came with off-road tires and winters. When I went to change my tires over this spring, the provided bagged tires were high The ad said my used vehicle came with off-road tires and winters. When I went to change my tires over this spring, the provided bagged tires were highway only tires. They claim that there were no off-road tires included and because the ad had been taken down I had no proof. When I pointed out that new Renegades were advertised as having off-road tires, they simply said that they don't come with off-road tires, and I had the factory tires. I called Jeep customer service and got the same story, even though I pointed out that new Renegades were STILL ADVERTISED AS COMING WITH OFF-ROAD TIRES on the Jeep.ca website, I was told that they don't come with off-roads and they weren't giving me any tires. I have filed a complaint with the Advertising Standards Council and am considering legal action. If you must deal with these people, make sure that you check EVERYTHING before you take ownership. Once they have your money, they simply don't care. More