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Moncton Chrysler Jeep Dodge

Moncton, NB

4.2
826 Reviews

1365 Mountain Rd

Moncton, NB

E1C 2T9

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Showing 826 reviews

May 15, 2025

The dearler is Awesome and Helpful. But they very very busy and hard to get on the phone. More

by Kingvikz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rene.
May 23, 2025 -

Moncton Chrysler Jeep Dodge responded

Thank you for leaving such a kind review. We appreciate you sharing your experience and we are working on options to improve the call tree to reduce wait times during peak hours. We apprecaite you choosing us, thank you !

May 15, 2025

We love are experience this we got what we where locking the colour and a very good saleman More

by mon-jp
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Harquail
May 23, 2025 -

Moncton Chrysler Jeep Dodge responded

Thank you for sharing your experience and the kind words. On behalf of Jason and the entire staff we appreciate it.

May 15, 2025

Disappointed with Warranty Support on a Nearly New Vehicle I purchased a 2024 Jeep Compass Limited Edition from Moncton Chrysler 11 months ago. The vehicle is fully paid off and currently has only More

by carlosmuise
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
None
May 23, 2025 -

Moncton Chrysler Jeep Dodge responded

We understand your frustration Jason. Moncton Chryslers Warranty Admin provided the OEM with digital imaging of your wheels to support a warranty claim. However, due to the nature of the damages to the wheels it was a denied claim. This is usually due to conditions where the claim is considered abnormal or there have been no other claims for the same issue on the same product. We appealed the decision in order to assist you but the OEM is firm this is not a warranty issue. With any warranty claim Moncton Chrysler is not empowered to make the decision if it is or isn't a valid warranty claim and all documentation for each claim is sent to the OEM. For any further resolution you would need to contact the manufacturer directly.

May 24, 2025 -

carlosmuise responded

I am writing to follow up on the denied warranty claim concerning the premature corrosion and oxidation on all four factory rims of my 2024 Jeep Compass Limited Edition, purchased from Moncton Chrysler in may 2024. As I previously stated, these rims have seen minimal use — only approximately six months on the road — and have been carefully stored indoors during the winter months while a separate set of winter tires and rims were used. They were never exposed to harsh weather conditions during storage, and their condition is entirely inconsistent with what should be expected from OEM rims on a vehicle with only 13,000 km of use. I understand from Moncton Chrysler’s response that the claim was denied due to the damage being considered “abnormal” and not reflective of a broader product issue. However, I would like to respectfully question whether the full context specifically the proper indoor storage and minimal wear was clearly communicated to the OEM when this claim was submitted. Premature corrosion on nearly new rims, under these conditions, suggests a potential manufacturing or coating defect rather than misuse or neglect. I urge you to reconsider this matter and stand behind the quality of your product. Please advise if there is an additional step I can take to escalate this claim or provide further documentation (e.g., photos of the damage, storage details). I remain hopeful that Jeep and Moncton Chrysler will stand by their reputation for customer care and product reliability. Thank you for your attention to this matter. I look forward to your response.

May 09, 2025

Today, my car was left in the parking lot with the door wide open when they were sone their work, and i leaned that i have been paying for all my oil change since i have the vehicle when they should have b More

by john
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rene, diana (diana was super useful)
May 23, 2025 -

Moncton Chrysler Jeep Dodge responded

We apologize for the unsecured door John. Our technician was sure it shut tight before he locked it and watching the camera footage it appeared the same. As for your oil change charges, I have sent your concerns to the Service Manager and he is going to assist to make that right. We appreciate you working with us to resolve this.

May 07, 2025

Great service when it comes to buying a new vehicle. Very helpful and informative. I've bought my last 4 vehicles here More

by degrouchie
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Thorley, Paul Goguen, Nadia Hebert
May 23, 2025 -

Moncton Chrysler Jeep Dodge responded

Thank you for the kind words and 5 star review. We appreciate really appreciate you choosing us for your last 4 vehicles and sharing your experience with Paul, John, Nadia and the team. You're the best.

May 06, 2025

The checking in over at moncton Chrysler is the very best, and the staff, can't remember their names, but I'm sure they know who they are, they even called me a cab to come home, all paid for by Chrysle More

by James Mcdonald
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The staff in the checking in department
May 23, 2025 -

Moncton Chrysler Jeep Dodge responded

Thank you for taking the time to leave such a kind review James. The team really appreciate the feedback and acknowledgement of a job well done.

May 06, 2025

Well everything went well too a point. But this was my first purchase and it wasnt the best experience. More

by Dee
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Sam and Jordan
May 05, 2025

Have been dealing with Moncton Chrysler for quit a few years and always been treated well and bought many vehicles. Great service from sales financing and service More

by Craigashirvine
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nadia Hebert, Matt Ivany
May 23, 2025 -

Moncton Chrysler Jeep Dodge responded

Thank you for leaving such a kind review Craig. On behalf of Matt, Nadia and the entire team we really appreciate you choosing us for your many vehicles.

May 02, 2025

The service was good but I scheduled a oil change and MVI, just did MVI and no oil change More

by josejani
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan McGrath
May 23, 2025 -

Moncton Chrysler Jeep Dodge responded

Thank you for the kind review Jose. I have escalated this to the service team to follow up with you.

April 30, 2025

Always pleasant service advisors. Routine maintenance completed in a very timely manner. I would recommend Moncton Chrysler to family and friends. More

by Kimchristiegallant
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roger Sealy, Joel Leaman
May 23, 2025 -

Moncton Chrysler Jeep Dodge responded

Thank you for leaving such a kind review. On behalf of Roger and Joel, as well as the entire team at Moncton Chrysler we appreciate you sharing your experience.

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