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Moncton Chrysler Jeep Dodge

Moncton, NB

Overview
Reviews
4.2
962 Reviews
Call Dealership (506) 857-3939
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1365 Mountain Rd

Moncton, NB

E1C 2T9

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Showing 962 reviews

November 20, 2025

When i called to make the app i was told it would take less than an hour. It took over 2 hours. Also advised them amherst chrysler would be paying yet i was given the bill. That took another 30+ min to g More

by K.blanchette
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I forget
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Nov 27, 2025 -

Moncton Chrysler Jeep Dodge responded

We really appreciate you choosing us for the repair to your vehicle Kate. Although we did have the note "Amherst was paying" no one had confirmed who at Amherst Chrysler was paying and no one called to give a purchase order or cc so our advisor was left guessing. When we reached out no one there knew either. Sorry about the confusion it caused, this is not a typical appointment for us where a third party commits to pay and we have to find the third party.

November 18, 2025

I scheduled a service for my truck. The attention, kindness and promptness of Diana Young were beyond outstanding. I am grateful and more than satisfied with her service. Tx. Priscila More

by Priscila
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diana Young
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Nov 20, 2025 -

Moncton Chrysler Jeep Dodge responded

Thank you for your kind words, Priscila! We are thrilled to hear that Diana provided exceptional service for your truck. Reviews like yours mean so much to the entire team at Moncton Chrysler. We appreciate you for choosing us with your business.

November 18, 2025

Great Service, Friendly Staff, They’re really open to any questions or concern. Would definitely recommend! More

by danikadaigle24
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zac Layden, Marie St Amand
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Nov 20, 2025 -

Moncton Chrysler Jeep Dodge responded

Thank you so much for the 5 star review! On behalf of Zach, Marie and the entire team at Moncton Chrysler we reall appreciate you taking the time to share your experience. We look forward to serving you again soon!

November 15, 2025

Rene was very courteous and knowledgeable. He was very helpful in getting my car fixed More

by ray
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rene
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Nov 21, 2025 -

Moncton Chrysler Jeep Dodge responded

Thank you so much for your 5 star review and sharing your experience Ray! It's wonderful to hear that Rene's expertise and friendly attitude were instrumental in getting your car fixed. We truly appreciate your business!

November 11, 2025

Very organized in a face paced environment. This is a busy dealer for a reason. From sales to finance, everything was easy and spot on. Friendly, professional, leaving you that "feel good" e More

by Jason B.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Martell
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Nov 21, 2025 -

Moncton Chrysler Jeep Dodge responded

Thank you for noticing how busy it gets Jason. We strive to maintain our decade of being the #1 volume Stellantis dealer in Atlantic Canada. We really appreciate your kind words and choosing us for your vehicle needs. If there is anything we could have done better our managers would love to hear more, as our entire team want to be part of your best vehicle buying experience. Thank you so much for your business.

November 10, 2025

I got a vehicle through Sam. She was awesome to deal with. Financing was great to fast and knowledgeable. Service department was great to vehicle was ready when they said it woul More

by Ron
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam
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November 08, 2025

They do not honour their warranty as our van has transmission issues and now they will not fix it. More

by antonio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
She works in Service dept
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Nov 21, 2025 -

Moncton Chrysler Jeep Dodge responded

Sorry you weren't able to get the coverage you wanted on your Promaster. Before warranty work can be approved we need to supply the cause / concern / correction to the OEM with pictures and mileage. Where the vehicle was bogged in mud from getting stuck the OEM declined the Moncton Chrysler the autorizatino to do any repair based on the overall condition of the vehicle. Other options would be to try insurance where the vehicle needed towed out or have someone dig out the subframe and mounts and retry a with the OEM. Best of luck, we hope you can get it repaired.

November 07, 2025

Great service department. Always super pleasant and helpful when I go in with my Jeep. More

by Elaine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diana Young
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Nov 27, 2025 -

Moncton Chrysler Jeep Dodge responded

Thank you for your 5 star review and kind words Elaine ! The Moncton Chrysler team takes pride in providing outstanding customer service and we are thrilled to hear that you had a great experience with your Jeep. We really appreciate your business and look forward to seeing you again soon!

November 06, 2025

I had an appointment for my truck at 10:30 for an oil change. I called at 1 PM to see if it was done and they said it was not a real appointment. It might not get done till 4:30 in the afternoon.. this i More

by Normcarson
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Matt Ivany
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Nov 27, 2025 -

Moncton Chrysler Jeep Dodge responded

Thank you for letting us know Norm. It is our intent to provide the best service possible and this is a miss. I have asked the Service Manager to look into what "not a real appointment" means and correct what happened. We appreciate your business !

Nov 27, 2025 -

Normcarson responded

Whenever they can make me an appointment, I will go get my oil changed, but I’m not leaving my truck there all day

November 04, 2025

Excellent customer service. Always a pleasure visiting with high class professionals service never disappoint. Will continue to recommend to family and friends!!! More

by Wayne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rene Blaquiere
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Nov 06, 2025 -

Moncton Chrysler Jeep Dodge responded

Thank you for your 5 star review and the kind words! We truly appreciate you taking the time to share your experience with Rene and deeply appreciate your support and loyalty. Thank you for your business.

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