Back

Moncton Chrysler Jeep Dodge

Moncton, NB

4.2
726 Reviews

1365 Mountain Rd

Moncton, NB

E1C 2T9

Directions

By Type

Showing 726 reviews

December 20, 2021

Low trade value, tried to make to much on on both new and used. Taking advantage of pandemic and don't need to sell as theirs a shortage in trucks. More

by Davis
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Paul Goguen
Feb 01, 2022 -

Moncton Chrysler Jeep Dodge responded

Good afternoon Joey, Thank you for taking the time to leave a review. I have spoke to Paul about how you felt he may have provided you a poor overall experience, was unfriendly, did not provide answers to your questions and did not meet what your expectations. We apologize for your experience and always strive to do better. I also noticed Paul had taken the time to appraise your vehicle from some pictures you sent. Was there some research completed by you that would indicate he was "taking advantage" regarding the price of your vehicle ? I can look into this further if you wish.

Feb 02, 2022 -

Davis responded

I want to trade in but not for 45000 2020 warlock 10,200km blue crew

Feb 02, 2022 -

Moncton Chrysler Jeep Dodge responded

Davis, we would love to help, but please understand we have software, historical data and many other decisions that go into every appraisal. It is much more complicated than someone's best guess. Your Ram had an MSRP of $63,675 when it was new and 25% off at the time of purchase. You would have been able to buy you Ram for $47,000 without negotiating anything from the Dealer you chose for your purchase. Based on having only 10,200kms and the pictures you provided to Paul for the evaluation our Used Car Manager offered $45,000 - $46,500 without seeing it. Anything more would require us to see the Ram in person. In this case you would experience roughly $500 depreciation on a 3 year old truck, not a bad scenario compared to some others. Please let me know if there is anything else we can do to assist you.

Feb 02, 2022 -

Davis responded

The market is higher now for used trucks. I paid more for my truck then 47. And my truck is worth 49 to 55 at auction.

Feb 02, 2022 -

Davis responded

Your selling a 2020 with 68000km for almost 50. No deal made here.

December 08, 2021

My sales person Jason Harquail was very helpful. I first contacted him via email and he answered my questions and don’t want endless phone calls I prefer emails, He was quick replying and did a walk around More

by JJenkins
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Squires, Drew Galloway, Nadia Hebert, Joel Leaman, Jason Harquail
November 26, 2021

Well, I decided to buy another truck from Moncton Dodge. The service is the best in the that a person can ask for! My salesperson Sam does the best job possible for her clients and I highly recommend her. T More

by Doug Heisler
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shauna Martell, John Thorley, Nadia Hebert
August 03, 2021

Service from the service centre is hit and miss at best, breaks seem to be more important than customer service, no concern for customer property, leaving doors wide open in an unsecured area with no techni More

by k.a.garber
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John Thorley, Joel Leaman
May 16, 2021

Fantastic dealership. Excellent customer service. Bought used by phone and financial done by phone. SUV delivered to my door. Recommend them. Very happy with purchase. More

by Debbiel
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug in financial and Alex who drove the car to me., Drew Galloway, Christian Larocque
April 06, 2021

“ 5 Stars’⭐️Would definitely recommend Tania Mailet.Not “ 5 Stars’⭐️ Would definitely recommend Tania Mailet. Not only did we get a great deal, she was very easy to work with and made the process simple a More

by Tamara & Todd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tania Maillet, John Thorley
April 06, 2021

“5 Star”I would highly recommend Tania. Not only did we “5 Star” I would highly recommend Tania. Not only did we get a great deal, she was very easy to work with.and made the process simple and fast. Tha More

by Tamara & Todd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tania Maillet, John Thorley
March 29, 2021

Would like to thank Richard Steeves for his assistance in the purchase of my new ram truck, he went above and beyond to provide excellent service. I would not hesitate to refer others to him in the future. More

by jchiasson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Steeves
March 06, 2020

I’ll make this short -A year ago I walked into Moncton Chrysler dodge wanting a Cherokee trail hawk . Found one that I liked and proceeded to make a deal - I stated that I would be paying cash - big mista More

by Leafs1971
Recommend Dealer
No
Employees Worked With
Drew Galloway, Joel Leaman
February 25, 2020

I would like to thank Claude Gauvin and mike squires and to all the staff involved.In the purchase of my 2018 Nissan Frontier you guys are awesome I’ve been a long life customer of Claude’s and plan on bein More

by Terry Geldart
Recommend Dealer
Yes
Employees Worked With
Michael Squires, Nadia Hebert, Claude Gauvin
...
11
...