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Moncton Chrysler Jeep Dodge

Moncton, NB

Overview
Reviews
4.3
736 Reviews
Call Dealership (506) 857-3939
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1365 Mountain Rd

Moncton, NB

E1C 2T9

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Showing 736 reviews

June 15, 2024

Diane in service is amazing Need more of her. Also need to change how you book an appt for service. The call center is horrible and not helping your dealership. Trust me. The reason I don’t book More

by jason.cahill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diane in service is outstanding. Brings back the meaning of customer service.
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Jun 21, 2024 -

Moncton Chrysler Jeep Dodge responded

Hi Jason, thank you for your feedback. We're delighted to hear that you had a great experience with Diana in our service department—she truly is amazing, and we’re lucky to have her! We're sorry to hear about your frustration with our call center. We take your comments seriously, we will review our appointment booking process to improve it and we're committed to making your next experience a 5-star one. We look forward to serving you again soon.

June 15, 2024

Very friendly folks who do fast work. Prices seem lower than other dealers. Texting the customer to keep them informed of work on your vehicle is excellent. More

by tom
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christian Larocque
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Jun 21, 2024 -

Moncton Chrysler Jeep Dodge responded

Hi Tom, thank you for your wonderful 5-star review! We're delighted to hear that you enjoyed our friendly service, fast work, and competitive pricing. Keeping our customers informed through text updates is a priority for us, and we're glad it made a positive impact on your experience. Thanks again for the review!

June 14, 2024

Amazing went out ther way to help me love what they did for me recommending anyone go check out Pierre and denis More

by dbaisley052
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pierre beaudin excellent did the world for me , Denny Thibodeau
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Jun 21, 2024 -

Moncton Chrysler Jeep Dodge responded

Thank you for your fantastic 5-star review! We're thrilled to hear that our team went out of their way to help you and that you're pleased with the service you received. Your recommendation means a lot to us. We look forward to serving you again in the future!

June 13, 2024

I have no idea what you would like me to talk about so this will be the end of the written story More

by Donboud
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diana
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Jun 21, 2024 -

Moncton Chrysler Jeep Dodge responded

Thank you for taking the time to leave us a review! We appreciate your feedback and hope to make your next visit a 5-star experience. See you next time!

June 12, 2024

Great communication, same day resolution. Easy and efficient drop off. Will definitely always take my Jeep here More

by Unitedperformance76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Thorley, Darren Crossman, Joel Leaman, Denny Thibodeau
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Jun 21, 2024 -

Moncton Chrysler Jeep Dodge responded

Thank you for the fantastic 5-star review! We're delighted to hear about your positive experience with us, from great communication to efficient service. Your feedback on service is valuable, and we're committed to improving in that area. We appreciate your trust in choosing us for your Jeep needs and look forward to your next visit!

June 11, 2024

Good for sales but not great for service. Bought a vehicle that was safety inspected at dealership that was making a creaking noise that progressively got worse. Upper and lower ball joints w More

by Ultimatehockey1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joel Leaman
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Jun 27, 2024 -

Moncton Chrysler Jeep Dodge responded

Thank you for sharing your feedback. We appreciate your positive comments about our sales team but are sorry to hear about your experience with our service department. Ensuring our vehicles are in top condition is a priority, and we regret that this was not your experience. Regarding the service quote, we strive to offer competitive pricing and quality work. We will review our pricing structure and service processes to ensure better value for our customers in the future. We hope to have the opportunity to serve you better in the future.

June 07, 2024

Jeff in the service department is a great guy to deal with, always helpful and willing to explain the required repairs. He makes me trust this dealership! More

by Truckfreak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Lee
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Jun 28, 2024 -

Moncton Chrysler Jeep Dodge responded

Thank you for your positive feedback! We're glad to hear that Jeff in the service department has been helpful and informative during your visits. Your trust in our dealership means a lot to us. We appreciate your kind words and look forward to serving you again in the future.

June 06, 2024

I always feel like I'm in the loop an taking care of when getting manitence on my vechile More

by reneblaquiere04
Recommend Dealer
Yes
Employees Worked With
Service
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Jun 27, 2024 -

Moncton Chrysler Jeep Dodge responded

Thank you for your kind words! We're delighted to hear that you always feel informed and well taken care of during your vehicle maintenance visits. We look forward to serving you again soon!

June 05, 2024

Great service from sales force. Thumbs up to Darren Crossman. Very efficient getting things done and always make you feel at ease... More

by JJM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Darren Crossman
Report | Print
Jun 28, 2024 -

Moncton Chrysler Jeep Dodge responded

Thank you for your 4-star review and for highlighting the great service provided by our sales force, especially by Darren Crossman. We're pleased to hear that he was efficient and made you feel at ease throughout the process. Your feedback is valuable to us, and we strive to improve with each visit. We hope to earn that 5th star on your next visit!

May 29, 2024

I always get great friendly service at Moncton Chrysler Dodge. Due to them being extremely busy the wait time is a little long More

by dean
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad, Darren Crossman
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Jun 28, 2024 -

Moncton Chrysler Jeep Dodge responded

Hi Dean, thank you for taking the time to leave us a review! We're thrilled to hear that you always receive great, friendly service from our team. We apologize for the longer wait times and appreciate your understanding as we work to assist all of our valued customers. Your patience is greatly appreciated, and we're continuously striving to improve our efficiency. We look forward to serving you again soon!

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