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Moncton Chrysler Jeep Dodge

Moncton, NB

4.2
856 Reviews

1365 Mountain Rd

Moncton, NB

E1C 2T9

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Showing 856 reviews

July 22, 2025

Excellent service as always thank you to Diana and Darren appreciate your help each and every visit see you again 😀 More

by Sandraglode43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darren Darren and Diana
July 21, 2025

Excellent service. Very friendly, professional, and accommodating. Would definitely recommend to family and friends looking to purchase a vehicle. More

by Stephane Cyr
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawn Daigle - Excellent, 5 stars
Jul 22, 2025 -

Moncton Chrysler Jeep Dodge responded

Thank you for the 5 star review Stephane. We appreciate you sharing your experience and the kind words. On behalf of Shawn and the entire staff at Moncton Chysler thank you for your business.

July 18, 2025

Nice to see after 2 or 3 yrs that some of same the service advisors are still there . More

by desrocheswoodworking
Recommend Dealer
Yes
Employees Worked With
None of the above
Jul 22, 2025 -

Moncton Chrysler Jeep Dodge responded

Thank you for the 5 star review ! We truly want to be the place where our customers and our staff want to be here and stay here. On behalf of the entire staff at Moncton Chrysler we appreciate your business and kind words.

July 17, 2025

Good service fast and never had issue with them, sale was smote also at the begenin More

by Dav
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sale
Jul 19, 2025 -

Moncton Chrysler Jeep Dodge responded

Thank you for the kind review Dav !

July 15, 2025

Had to keep on calling to get updates. Called and they said it will be done in 45mins and will call me when completed. Had to call back 4 hours later for update. Also kept going to voic More

by Jeff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/a
Jul 22, 2025 -

Moncton Chrysler Jeep Dodge responded

Sorry to here things didn't go as expected Jeff, certainly not our goal. I have passed your review along to our service team to see what we can do to prevent similar delays. We realize a customer's time is valuable and although we don't always deliver as we need, making the experience quick and effecient is improtatant and rests with the entire team. We really appreciate your business and your patience and we will investigate this further.

July 14, 2025

The check engine light came on after about 4000 km so I brought it in the deal and mention the brakes have a vibration in them also. After them giving me a loaner for the afternoon and going back when they More

by Donny Lemont
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shawn Daigle 5 star
July 14, 2025

I was so frustrated today. I got the text that my car was ready to pick up and I asked for a cab to pick me up at work. After 30 mins of no response, 3 texts and 5 phone calls More

by JW
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service department
Jul 19, 2025 -

Moncton Chrysler Jeep Dodge responded

Sorry for your experience JW and the confusion you experienced during your visit. Normally our system allows any of our Advisors to see your messages as they come in so they can respond. We will take your experience to the team as a learning experience and use it to improve. We very much appreciate you visiting us.

July 13, 2025

I have to question what is the purpose of making appointments. Mine was at 8.45am and my Promaster was only looked at late in the afternoon and nearly 4 pm before I had it back. More

by sintrac2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Jul 19, 2025 -

Moncton Chrysler Jeep Dodge responded

This is a very common question and a lot of it comes from the difference in how it works nowadays versus years ago. We book the appointments to control the flow as there are 40 - 50 appointments per day, the time is to meet the advisor who does their best to triage the issues, check for parts availability and what tech is needed for the repair based on if warranty is required, specialized tools or specialized training. From there we do our best to get the vehicle diagnosed, parts ordered (sometimes they need to come from a warehouse) and repairs complete. Based on those parameters the appointments are booked with a promise time of 16:30 unless the client requires it earlier. We may have miscommunicated this when the appointment was booked for you. Let us know next time and we can change the promise time if it is for routine maintenance. We appreciate you choosing Moncton Chrysler for your Promaster.

July 11, 2025

Great service, and great price. My daughter got exactly what she wanted in a jeep. More

by Cmetter
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan McGrath
Jul 19, 2025 -

Moncton Chrysler Jeep Dodge responded

We appreciate the 5 star review ! We are also glad to hear we could provide you with exactly what you wanted and Dan was able to help. On behalf of the entire team we appreciate your business and look forward to the next time we are able to assis you or your daughter.

July 05, 2025

Harnil did a great job,very pleasant and knowledgeable, was a great help with all the new features More

by mark-R.williams
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Harnil
Jul 09, 2025 -

Moncton Chrysler Jeep Dodge responded

Thank you for the 5 star review Mark. On behalf of Harnil and the entire Moncton Chrysler staff we appreciate you taking the time to share your experience, it means a lot to everyone to read these. Thank you for your trust and business.

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