Mississauga Kia

Francis Ong After driving Beetles for 14 years, I must admit I was a bit nervous venturing into the KIA world. However, upon my visit, Francis put me at ease and After driving Beetles for 14 years, I must admit I was a bit nervous venturing into the KIA world. However, upon my visit, Francis put me at ease and made the whole process a breeze. His honesty, knowlege and caring about the customer came across immediately. If you are looking to buy/lease a Kia, Francis is a great sales person to ask for! More

Thank you Francis Ong I recently purchased a KIA Forte and I was fortunate to have Francis as my sales person. He listened to what my needs were and showed me the car that I recently purchased a KIA Forte and I was fortunate to have Francis as my sales person. He listened to what my needs were and showed me the car that would be ideal for me; with no question or deterrence toward something I did not want. There was no hesitation in getting the paper work completed. Every timeline that Francis set was met. The work needed to deliver my car was completed in a timely manner with a follow up phone at each stage. This ensured my confidence in getting my car at my deadline. Each time I went into the dealership I was greeted by the staff and offered refreshments. I never considered KIA, this was a suggestion from my son...but Francis Ong won me over; he pointed out everything that was important to me in a vehicle and made lots of notes about any additions I would need. He knows his job. I would not hesitate to go back to KIA Mississauga or recommend my friends. Thank you Francis More

Great Job Mississauga KIA I recently purchased my KIA Optima from Mississauga KIA. The experience was wonderful. The hospitality was super from the point I walked in. The kno I recently purchased my KIA Optima from Mississauga KIA. The experience was wonderful. The hospitality was super from the point I walked in. The knowledge was great and I drove the test car which was exactly the one I was interested in buying. Francis was very polite and no pressure tactics was involved. Wayne worked very hard to locate the car (color and model) since it was almost the end of the season. When I picked it up, the prepare was excellent. The after sales inquiry about the car feature was dealt promptly and efficiently. The sales team is to be recommended along with the management who impressed me the short time I sat with them. The service team unfortunately I cannot respond about, since my car does very little mileage (pleasure driving only) has yet to see its first service. However I am sure that they are equally a great team and a quality bunch of knowledgeable and efficient people. A great job Francis. Thanks for a pleasant experience Mississauga Kia. Keep up the team work. Raj Patel More

Great overall experince I recently purchased my first car from Mississauga Kia and have to say that the overall experience was great. Francis was very a polite and detailed I recently purchased my first car from Mississauga Kia and have to say that the overall experience was great. Francis was very a polite and detailed orientated sale representative. Everything from picking a model, pricing to test driving was very pleasant. I also felt that Francis was a very honest person, I loved how there were NO games during the whole process and everything was very transparent. I highly recommend Francis to anyone who is looking for a vehicle. Thanks, Emily More

Our First KIA Experience We were extremely pleased with our first experience with KIA. Right from the very first moment meeting Francis, he made us feel very comfortable with We were extremely pleased with our first experience with KIA. Right from the very first moment meeting Francis, he made us feel very comfortable with no feeling of any pressure. This was very helpful for my wife; as we were there to replace her car of 16.5 years. This was going to be her second car. Francis was very detailed and answered all our questions. Wayne was also instrumental in us not just taking 1 but 2 KIAs. I really enjoyed this "car buying" experience. Both Wayne and Francis were a joy to deal with. Great team. I would highly recommend Francis to anyone who is looking for a vehicle. Thank you, Francisco and Rosa More

Thankyou Scott. Very attentive and informative. Good customer relationship. Knowledgeable And answered all questions asked. Follow up after service was much appreciat Very attentive and informative. Good customer relationship. Knowledgeable And answered all questions asked. Follow up after service was much appreciated. Will definitely consider shopping here again. Good luck Scott. See u next time. More

Not your typical Dealer Experience I have lot's of experience buying new cars and have dealt with my share of dealers and Sales People. Let's say i love cars but generally don't like t I have lot's of experience buying new cars and have dealt with my share of dealers and Sales People. Let's say i love cars but generally don't like the typical 'sales experience' probably because I am a Sales Professional as well. So when my wife and I set out to buy a new car I was expecting a lot of bad salesmanship and typical car dealer tactics and dreaded the idea of dealing with someone we hadn't bought from before. What made it worse is that we were considering a Kia Soul. Then we met Graeme Frail and the people at Mississauga. From the minute we met and started talking I knew this would be different. Pleasant introduction and no pressure, questions about us, our needs, our interests and why we came to this dealer and considered this brand and model. WOW, that's new a car guy who cared about us and wanted to know about us and what we thought we wanted and why. We had a blast, bought a great car, got a great deal and the entire process was pleasurable. Graeme and the staff at Mississauga were fantastic. This was no rollover deal for them, I was hesitant about the brand at first, did my research and I wasn't gonna get sold. I was given the full and complete option to buy, I bought on my terms, at my pace, and Graeme facilitated the process like a pro. I can't say enough about his professional and fun approach. His personality, his knowledge, his ideas and suggestions were spot on. We especially appreciate the after sale follow up and a very special personal touch Graeme added to our "Soul" Great Great Great, if you are in the market for a new set of wheels make sure you swing by and talk to Graeme Frail at Mississauga Kia!!!! Stephen and Mel More

Quite Happy With My Experience I was thrilled with the level of customer service I received from Mississauga Kia! Upon walking through the front door you were made to feel very com I was thrilled with the level of customer service I received from Mississauga Kia! Upon walking through the front door you were made to feel very comfortable. I would not hesitate referring any of my family or friends there...Rick made me feel like a million bucks, explained everything thoroughly and was very personable. Thank you Rick for making my first 'new' car purchase a truly wonderful experience. Even after the purchase of my vehicle Rick is still very responsive! More

From the phone call to the visit - I was totally impressed by the level of customer service! While I waited for my vehicle to be serviced I overheard a customer come in and complain about something impressed by the level of customer service! While I waited for my vehicle to be serviced I overheard a customer come in and complain about something.....I don't believe it had anything to do with this dealership. Both Paul and Ashleigh went ABOVE and BEYOND what needed to be done - Ashleigh showed him where to get coffee and how to make it and both Paul and Ashleigh were SO pleasant with him. I love going for my service appointments!!! I've need been disappointed!! More

I had what the service department said was an ABS issue that activated the ABS on one side of the vehicle during turns. The remedy suggested was to replace the tires. Which somehow fixed the problem for a that activated the ABS on one side of the vehicle during turns. The remedy suggested was to replace the tires. Which somehow fixed the problem for a week or 2. Now the problem is still there and I am afraid to drive the car on the highway as turning the wheel very slightly to the left while on the highways begins to rattle the drivers side front end. Feels like the tire is going fall off. This issue is still not resolved and I will be looking for a different dealer or a private mechanic to fix. FYI - This car is still under warranty More