Mississauga Honda

One of the worst places to go for any kind of service. They just try to ROB you for your hard earned money. Honda has extended warranty for all 2016 to 2018 models for AC due to some leakage A service. They just try to ROB you for your hard earned money. Honda has extended warranty for all 2016 to 2018 models for AC due to some leakage AC will stop working. It should have been done free but they charged me diagnostic fee and asked me to replace both AC lines condenser etc and cost to do that all is 1900$ Paid the diagnostic fee took my car to my mechanic costed me 50$ for AC Gas fill up and its working fine since then. Try to stay away from them as they will try to rob you for everything they can. I will contact Honda Canada and inform them for this scam they are running More

This is all stemming from a car I purchased through Mississauga Honda less than 20KM ago. Last week 4/20/21 I took a perfectly operating car in to have my winter tires removed & balanced. After about 2 Mississauga Honda less than 20KM ago. Last week 4/20/21 I took a perfectly operating car in to have my winter tires removed & balanced. After about 20 seconds on the road I could tell it was listing to the left. They invited me to bring it back in and they will look at it for 200.00 plus under their maintenance plan. I opted for this which turned into a high pressure situation where they call with your car on a hydraulic lift and force you to make a decision about changing other parts on the vehicle ie rotors & brake lines. Which they make you feel like it was something you did wrong through neglect and irresponsible car ownership. That being said I told them to go ahead and make the changes. With all that being said and a grand later my car is still pulling to the left so I'm right back where I started. My take away is that their sales team is overselling their mechanics capabilities. I second opinion would be in order when visiting them... More

Great experience specifically with Chiazor Akogei. Great service and very prompt follow ups and very understanding person. I bought the car mainly because of him service and very prompt follow ups and very understanding person. I bought the car mainly because of him More

Went to get my car serviced and had an amazing experience everyone was super helpful and friendly, just wanted to thank Brent stack Service manager for going above and beyond! everyone was super helpful and friendly, just wanted to thank Brent stack Service manager for going above and beyond! More

Words can not describe how happy I am with Mississauga Honda. Derek the service advisor and Brent the head mechanic are superb. AFTER my brand new Honda had a computer failure and another dealerships in M Honda. Derek the service advisor and Brent the head mechanic are superb. AFTER my brand new Honda had a computer failure and another dealerships in Meadowvale kept my car for almost a month claiming they are working on it ..yes a MONTH and did absolutely nothing but trying to scam me for 4000 prepayment on parts I didn't need claiming its NOT warranty i went to Derek at Mississauga Honda and had a chat with him. Despite NOT being a client there since I bought the car somewhere else he took time to talk to me and explain my my options on how to fix the car. After the chat and seeing how well they treat me ive taken the car from the other dealer and brought it here. I had a good chat with Brent who id an amazing mechanic and the next day the car was FIXED!!!. They did in ONE day what the other dealership in Meadowvale couldn't do for a month of keeping the car all while telling me I need to be without car for another 2 months and spend countless 1000s of dollars. Derek stayed in constant communication with me. Answered all my questions as did Brent. Didn't let me worry or panic or stress. Everything was explained to me how why and when it happened. I was shocked ..absolutely shocked at the quality of service provided. Its amazing. Everything is transparent. Brent and Derek are legends imho and they owner of mississauga honda should keep them forever 😆 because with people like this you never have to worry about lack of clients. They have restored my faith in Honda servixe which was utterly shattered by the dealer from Meadowvale. Worth mentioning is as well is their parts counter. Carlos who runs it is a great guy who spend like half hour with me going thru diagrams looking for a tiny little plastic cover for a socket just so I could order it at 2.50 dollars. Its a 10 star service. And if the owner of that place reads this..you just won me over thanks to those guys and their work. Best Christmas gift I could wish for!!!..I hope Santa will bring them nice bonus for Christmas 😁 More

Hello, im only writing this review since I like this dealership and I leased 2 cars because of the great deals For the past 3-4 years and service I used to receive every time I go there. However, today dealership and I leased 2 cars because of the great deals For the past 3-4 years and service I used to receive every time I go there. However, today I had a poor service from one of the staff members. My car started making noises on the highway and since I moved to Waterloo, I couldn’t wait or leave my car at the dealership. When I entered, the lady asked me if I have an appointment. Since the sound of the engine happened while I was driving on the highway, I had to check it before driving back to Waterloo. I told her I didnt have an appointment. She - then- started to ramble about how busy they are and that they dont have time for me even though that I paid extra money to have an extra type of insurance when the sales guy told me I can drop in anytime I want. She didnt try to accommodate me or help me in anyway. She was rude and for the amount of money I am paying, I was not satisfied at all. I ended up risking the drive to go back to Waterloo Honda where they were very helpful and fixed the problem. This incident changed my view of this dealership and will affect my decisions in any future car services or purchases. I dont usually write reviews but I had to share this extremely poor experience. Thanks for your time - Hamdi More

I got the best service from Mr Ali Al jerian definatly i am recommending to my friends and others as well. Good Luck Mr Ali am recommending to my friends and others as well. Good Luck Mr Ali More

I went for the service of my Honda Accord in June 2020. Their assistant service manager had an arrogant attitude, and didnt want to respond to the questions. All he had to tell is that this is the way it w Their assistant service manager had an arrogant attitude, and didnt want to respond to the questions. All he had to tell is that this is the way it works. The worst thing is that whenever you go there to pick the car after service, no service advisor is there to explain, and only cashiers are there, who tell you to either come again to talk to the service advisor, or that the service advisor would call, which they never do. In my specific case, my battery got dead inside warranty, 1) They charge me the partial (50%) of the battery cost, which is equal to the full price of battery available in the market and in addition also charged be for the battery diagnostics. My point is when the fault is for battery, which has been determined by your diagnostics, why am I being charged for the diagnostics. Besides, the Honda OEM battery's warranty is for the shortest time available in the market even if compared with generic batteries. In addition, the car was returned to me without washing, whereas it was there USP that you can get your car washed up as long as you keep it, and I have pictures to prove it. The OEM tires of the car are creating a squishy sound, and the assistant service manager stated that these are not covered under warranty, less than 3 year, because you drove less, and this noise is because of that. More

Unresponsive Finance & Leasing people. They will pressure-sell you extra stuff when you are buying the car but never return your calls once you have become a customer. Left messages 5 times over 10 pressure-sell you extra stuff when you are buying the car but never return your calls once you have become a customer. Left messages 5 times over 10 days, two in person with front desk and General Manager, to get simple questions about lease answered but no calls were returned. This is post-COVID when dealerships are open for in-person visits. Buyer beware of poor customer service at this dealership. The other dealership nearby called back within 2 hours and answered all the questions to satisfaction. More

After multiple disappointing experiences at other Honda dealerships, I decided to give Mississauga Honda a chance and honestly, no regrets! The service manager, Phil reassured that both myself and my 2018 dealerships, I decided to give Mississauga Honda a chance and honestly, no regrets! The service manager, Phil reassured that both myself and my 2018 Accord were in good hands and he kept his word. You can tell he actually cares about his customers and I will definitely be back. Thank you! More