Mississauga Honda

I am 80 years old and over this time I have purchased many vehicles however never have I been witness to the service I received from Amjad Al Bochi and the sales manager of Mississauga Honda these folks many vehicles however never have I been witness to the service I received from Amjad Al Bochi and the sales manager of Mississauga Honda these folks went well above normal sales marketing to make be comfortable with an as-is purchase the salesmen Amjad Al Bochi tested the vehicle and gave his report I was out of province and the sales manager made sure I was aware of the Carfax issues I recommend you take your best friend or family to these good people you will not be disappointed with the service I am sure !! Fred Leet Sydney Mines Nova Scotia More

I’ve leased five vehicles through Mississauga Honda. They were absolutely fantastic back in the day, but recently have dropped the ball on every level. Loyalty doesn’t mean anything to these people, the They were absolutely fantastic back in the day, but recently have dropped the ball on every level. Loyalty doesn’t mean anything to these people, their sales staff are unprofessional and the service department did not want to address issues with my brand new vehicle. Long story short I had to change dealerships at the recommendation of Honda finance. Will never go back to this dealership nor will I recommend Mississauga Honda to family friends, etc. More

It is great experiences to purchase new car from Mississauga Honda, Thank you for Sale person Jun LI help me a lot and very friendly, great working knowledge. Mississauga Honda, Thank you for Sale person Jun LI help me a lot and very friendly, great working knowledge. More

First off, there's no option for zero stars. This is probably the worst car dealership on the planet. Once they sell you a car, it seems reasonable to assess they totally wash themselves of any This is probably the worst car dealership on the planet. Once they sell you a car, it seems reasonable to assess they totally wash themselves of any responsibility or accountability. They fail to comprehend that customer service and future sales extend beyond the initial sale. Their service people led by their ignorant service manager Derek, are the most unprofessional people I have ever met. Instead of trying to rectify and defuse an issue, they escalate it. They have a loyalty program WEINS which is supposed to track your service appointments automatically, For those of you who are in the market for a new vehicle, please look elsewhere. They do not properly keep a track of these points. For almost 4 years I thought I was accumulating points, when in fact I was not. It was when I enquired about my balance, I was told it was zero. I even asked what the points were good for and the young lady there told me most people use it for detailing. They then asked me where I service my vehicle. My response was, 'you know me, I'm here all the time servicing my vehicle when it's due'. Long story short, they sorted it out by going through all my previous bills, How many people have been affected by this? I took my car in for detailing as I had accumulated over $470 in points value. Only to be given a bill for $348. I said this is supposed to be on my points. After a half an hour wait without proper explanation, I was handed my fob and a zero balance bill. Shortly after that, I get a series of extremely condescending texts from Derek telling me that I did not qualify for detailing. Why not address the issue right there and then as opposed to letting leave thinking everything was ok. I found this to be extremely cowardice and I him rude and highly unprofessional. I pity those who have to deal with him. The good thing is it's all in text. And unfortunately for him, he thought he was right. I even see Derek's name starring in complaints on this dealer rater page. Maybe proper customer service is needed for all of you. There is choice out there and the general public does not have to put up with this. More

Mississauga Honda does not stand behind their product. Do not trust them with your business. Worst customer experience! 12 months later my new CRV still doesn’t work and they won’t fix it! Do not trust them with your business. Worst customer experience! 12 months later my new CRV still doesn’t work and they won’t fix it! More

To much to describe and write here, but I will be as brief as I can. Please stay away from this place, it's not worth the potential risk. You never know the true worth of a dealership until there's a pr brief as I can. Please stay away from this place, it's not worth the potential risk. You never know the true worth of a dealership until there's a problem, and I found out the hard way. My problem is service related, they never diagnosed the problem properly and just made me pay a big bill and the problem was not resolved! Eventually, and after a lot of back and fort and emails to Honda Canada, the shop foreman resolved the problem and it had nothing to do with what they supposedly diagnosed, but of course they will still maintain that they were right. They ended up refunding me a very small portion of the bill, but only because I threatened to take it to court, in hindsight, that's what I should have done. I also noted negative comments here about the service manager, Derek McCourt, I can testify that he's a horrible person, he takes no responsibility for their mistake, he will never admit to any mistake, he only goes the distance to prove that he/the dealership is right! And another disappointing fact, Honda Canada is of no use, they basically said dealerships are independently owned! This was certainly the worst experience I've had at any dealership, especially given that in 2023 I spent a lot of money with them, thousands! I am just wondering now how much of that was just ripped off or unnecessary work done. This industry needs some very serious government intervention and regulations. They are abusing clients because they know we don't know better. More

In 2023, we purchased a brandnew vehicle 2023 Honda Odyssey for our business at this dealership. The salesman made some mistakes during the course of interactions but we still tried to be nice to him. Odyssey for our business at this dealership. The salesman made some mistakes during the course of interactions but we still tried to be nice to him. After a year, we were informed by our insurance that our vehicle was registered under a different name, not my business but my personal name. This totally messed up everything as all the bill of sales, and financial docs clearly mentioned the business is the owner/ buyer of the vehicle. After communicating with the salesman and Service Ontario, we learnt that they messed up and did not do registration properly at the first time registration. Now that we have incurred the loss of use since the insurance cancelled our policy. We have been in contact with Mississauga Honda by several emails and phone calls but no one has the responsibility to respond. Calling and talking with the receptionist who did not transfer me to the manager as I requested. They kept telling me someone would call me but none! Irresponsible and very incapable people/ human resources at Mississauga Honda belong to Weins Auto Group! Never purchase a Honda from now on! More

An excellent place to buy your first car. Fast, quick delivery with satisfactory customer rep services. I am greatly thankful to Zeenat who helped us and clarified all our pre-purchase doubts Fast, quick delivery with satisfactory customer rep services. I am greatly thankful to Zeenat who helped us and clarified all our pre-purchase doubts, she is an excellent salesperson and knowledgeable. Many thanks for the great help. More

He sold my first car and proceeded to provide 0 support afterwards with my questions and concerns. I guess he made his money already. He blocked my number after a few weeks afterwards with my questions and concerns. I guess he made his money already. He blocked my number after a few weeks More

These sneaky liars will just treat you like crap after getting into your bank account getting into your bank account More