Midland Honda

above and beyond safety, cost, time and good advice extra precautions friendly - service faster with apprentice helping. advice on apple cable worked and this saved me money and time. Waiting room well extra precautions friendly - service faster with apprentice helping. advice on apple cable worked and this saved me money and time. Waiting room well stocked and staff made sure I had everything. Staggering clients thoughtful. Car runs well and I know everything was done well. Overall fun, cost effective and great experience during this difficult period. thanks More

Keep up the great work, always friendly and professional. It’s is a pleasure talking with staff. Maura explains everything very well. Thank you Midland Honda. Take care during these up setting times. It’s is a pleasure talking with staff. Maura explains everything very well. Thank you Midland Honda. Take care during these up setting times. More

Midland Honda Service was excellent! Gwen- as always- is top notch! Helping me with my car needs and care. Service is speedy and precise. Amazing team! top notch! Helping me with my car needs and care. Service is speedy and precise. Amazing team! More

Happy customer Great experience from start to finish. Came in to see a car on lot. Went for a test drive with no pressure from sales. Would recommend Great experience from start to finish. Came in to see a car on lot. Went for a test drive with no pressure from sales. Would recommend More

Always a pleasure to deal with in all departments. Josh handled our trade in and purchase of the new vehicle perfectly. Gwen, Erin and Nancy always handle our service needs flawlessly. Highly recommend Mid handled our trade in and purchase of the new vehicle perfectly. Gwen, Erin and Nancy always handle our service needs flawlessly. Highly recommend Midland Honda, especially the service department. More

Fantastic people working at Midland Honda! Honest and friendly what more could anyone ask for in a new car dealership. All the sales staff and receptionist were also fantastic. friendly what more could anyone ask for in a new car dealership. All the sales staff and receptionist were also fantastic. More

Customer service I was in an accident and needed a rental asap. Erin was super helpful in getting me into one and showing me how the electronic features worked. I'm no I was in an accident and needed a rental asap. Erin was super helpful in getting me into one and showing me how the electronic features worked. I'm not very techy. The insurance wrote my vehicle off and gave me a deadline for when the rental would be ending. I went directly to Midland Honda, found the exact car I wanted in the lot, went inside and Tom Murray and I went for a test drive. He showed me the service record on the car, was very knowledgeable and out-going, friendly, courteous and a pleasure to deal with. I never felt pressured or hurried. It was actually fun! And thank you for the honey, it's delish! This is the second car I've bought here and would not hesitate to buy another one, hopefully not because of an accident! PS not my fault More

Very poor customer service. Upselling. Odyssey wouldnt start. I have a $2,000.00 Honda + warranty. They replaced warrantied starter and upselled me a battery which in their words was dam Odyssey wouldnt start. I have a $2,000.00 Honda + warranty. They replaced warrantied starter and upselled me a battery which in their words was damaged by the defective starter. This cost me $277.27 of which labour was $59.98. The service manager says the $59.98 was for installing the battery only. I called Barrie Honda and their price was the same for the battery but FREE installation. After many other dealings with Midland Honda I have doubts about the condition of the original battery to begin with. At another oil change they rotated my tires without my knowledge and charged me for it. Barrie Honda and I understand Orillia Honda have much better customer service and are honest. More

There thiefs and liars Twice we brought in car for warrenty work twice they have stolen from us. Take your car else where. Buy your car else where. DONT SAY I DID NOT WAR Twice we brought in car for warrenty work twice they have stolen from us. Take your car else where. Buy your car else where. DONT SAY I DID NOT WARN YOU More

Up-Selling Midland Honda used to be a great dealership with honest people. I took my issues up today with the General Manager regarding all the up-selling that Midland Honda used to be a great dealership with honest people. I took my issues up today with the General Manager regarding all the up-selling that each and every customer in the waiting room was experiencing. After waiting for two hours to have my snow tires swapped out, I asked the General Manager why every customer in the waiting room was called aside and recommended that their filters be changed at a cost of $125.00 when they were only there to have their snow tires swapped. He came up with the excuse that EVERYONE"S car had to be checked as they were having problems. I asked him why with regular service visits would this be necessary when the appointment was made only to have the winter tires swapped. He just repeated the same answer again. This is definitely up-selling, so beware! I made an appointment for my tire swap and still had to wait two hours in the waiting room. The manager said that was fine because they offered me a shuttle. No it is not fine! I made an appointment and specifically said I would be waiting for my car. The manager could care less about my time waiting. I advised him that I spoke to him in person to give him a chance to make things right and he did not take advantage of this opportunity. He has now lost a Honda customer for life and he did not seem to care one bit. All he said was he was sorry I felt that way. No wonder everytime I go there the entire staff is different. I miss Steve House, he was awesome and honest! Good Bye Midland Honda after buying 4 cars from you. You are not going to sting me with your up-selling ever again. More