Mercedes-Benz Barrie
Innisfil, ON
Filter Reviews by Keyword
By Type
68 Reviews of Mercedes-Benz Barrie
Rocco Ricci made my car buying experience a real pleasure! Rocco was a complete gentleman from the minute I walked into the showroom to the day I picked up my Vehicle. Rocco took care of me first class, every Rocco was a complete gentleman from the minute I walked into the showroom to the day I picked up my Vehicle. Rocco took care of me first class, every step of the way and turned a major purchase decision for me and my family into a simple one. Also, he was very quick to respond to emails and voicemails. I highly recommend Rocco Ricci to anyone looking for a Mercedes Vehicle! 👍🏻👍🏻 More
Waste of time Found car on website. Doesn't say anything about accidents. Called them... "car is great... you will like it...come and see...". Unless I asked I'll n Found car on website. Doesn't say anything about accidents. Called them... "car is great... you will like it...come and see...". Unless I asked I'll never knew that the car had accident before. Another issue is that they have car proof which says car had accident, but not saying anything about where was damage and for how much (I can't believe car proof doesn't show this information). OK. Decide to go and check car personally. Told them it's hour drive for me and I'm coming with little baby. They said ok. We will wait for you. When I came there, Mary said I'm sorry, but 10 minutes ago some one buy the car. I spend 2 hours (there and back) with little baby so they can say to me "even if you have appointment, we sold the car and decide not to call you and let you know, so you will not waste your time coming here" Just waste of time... More
David Bosley a real professional. I have purchased several vehicles over the last 5 years with David Bosley and it has been a great experience. I always walk out with the result that I I have purchased several vehicles over the last 5 years with David Bosley and it has been a great experience. I always walk out with the result that I want and the dealer and David are very knowledgeable of the Benz product and ALWAYS deliver on getting me in the right wheels. More
Rocco Ricci Listens to his costomers needs! My wife and I had the pleasure of dealing with Rocco Ricci for the purchase of our new 2016 C-300 4 Matic and I just want to say that Rocco always li My wife and I had the pleasure of dealing with Rocco Ricci for the purchase of our new 2016 C-300 4 Matic and I just want to say that Rocco always listened to our needs and there were no questions asked when I changed my order two months after the initial order was made because I changed my mind on the Grill choice. Rocco was very personable as well and wasn't just looking for a quick sale. He genuinely cares about his customers and it shows. Thank you Rocco for a job well done and the most memorable experience purchasing a car. Also a honorable mention to Jeff Parsons at the dealership as well who was outstanding to deal with as well. Jay & Suzy Q More
Got excellent service I recently purchased a silver C300 what a great experience from start to end. Rocco was my salesperson. Rocco took care of me like a family member. Fo I recently purchased a silver C300 what a great experience from start to end. Rocco was my salesperson. Rocco took care of me like a family member. For me Rocco is my number one salesperson. Anyone wants to purchase a Mercedes Benz go to Barrie and ask for Rocco. Thank you so much Rocco for excellent customer service you provided me. More
Jamie WIst was the BEST! Just purchased my new 2016 C300 from this dealership and it was the best and easiest car buying experience i have ever had. I drove all the way from T Just purchased my new 2016 C300 from this dealership and it was the best and easiest car buying experience i have ever had. I drove all the way from Toronto because I wasn't feeling it with the other dealerships. No pressure...just information Thanks Jamie!!! More
Glad I choose MB Barrie I purchased my new 2016 Mercedes Benz from the Barrier location. My sales representative Fernando exceeded all my expectations and really went above a I purchased my new 2016 Mercedes Benz from the Barrier location. My sales representative Fernando exceeded all my expectations and really went above and beyond to ensure that I was happy and received the best service possible. First week driving my new car and I couldn't be more ecstatic about my decision, thanks to everyone at MB Barrie! More
True Star Dealer Status We first went to MB Barrie In 2011 to research new vehicles with the intent to purchase the following year. Our first contact was with David Bosely We first went to MB Barrie In 2011 to research new vehicles with the intent to purchase the following year. Our first contact was with David Bosely who, while aware that we were not purchasing on that date, spent more than 90 minutes answering our questions and demonstrating a vehicle to us. David's professionalism and pleasant demeanor is what set MB Barrie apart and caused us to return in 2012 to purchase our 2012 ML350. The negotiation was somewhat blind; there was never a counter offer; however, we were prepared with our research and the pricing and therefore, believe that the negotiation was not really an issue. MB Barrie made the delivery experience truly one to remember. David Bosely spent a great deal of time ensuring that we understood the features of our vehicle before we left the dealership. The followup was exceptional while not bothersome. We service our vehicle exclusively at MB Barrie. Ron Hutchinson and his staff are tremendous. He always has put our needs and concerns first while being extremely fair. Ron goes the extra mile to try and ensure that we have a complimentary courtesy vehicle on those occasions when we are unable to wait for the service. I would be remiss if I did not mention the Parts Manager, John Brunner. John is knowledgeable, pleasant and always delivers the best pricing on tires and other parts not covered by warranty (wipers). Overall there is no hassle with every aspect of this dealership. When we attend the dealership it is refreshing that everyone knows our names and takes time to converse with us. We have also had the privilege to receive complimentary access to MB sponsored events. These only serve to positively enhance the Mercedes Benz ownership experience. The customer-oriented sincerity of MB Barrie causes me to recommend and share our positive experience as often as possible. It is clear why MB Barrie is a multi-year Star Dealer achiever. More
Go See Rocco Ricci greatest salesman alive! I was introduced to Rocco Ricci, back in february of 2015. We connected instantly with comical one liners to each other and at that moment, I Knew I f I was introduced to Rocco Ricci, back in february of 2015. We connected instantly with comical one liners to each other and at that moment, I Knew I found my guy. I was in the market for teh 2015 C400, and rocco helped me negotiate the right details that suited my needs. Rocco has been very professional, courteous, and not once did I feel the high sales pressure from other dealerships. He explained every detail of the car to me, and after taking the car for a test drive, I was sold. He continued his expertise, even after delivering the car. I have gone up a few times to see the dealership as my wife was in the market for a GL450. each time I went, Rocco greeted me as if I have been a live time friend, and immediately takes the keys to my car and sends it to get washed and minor detailed. I have never experienced any service from anybody quite like Rocco. He truly is a legend in this profession. I have since purchased a GL 450 and will be picking the truck up shortly. I can guarantee that my delivery will only be another fond memory to be stored in my head... I highly recommend anyone to just go see Rocco, and experience the joy and laughter I have every time I set foot in Mercedes Benz Barrie. More
"Well Worth the Drive from Toronto" My experience with the sales department has been very positive. I was referred to Rocco Ricci by a colleague. I made an appointment to see him on a Mo My experience with the sales department has been very positive. I was referred to Rocco Ricci by a colleague. I made an appointment to see him on a Monday night. When I called to tell him I was running late and coming from down town Toronto, he waited for me along with the sales manager Russ Pedersen. I had long relationship with my good friends at BMW, but once Russ let me take his CLS 63 AMG out for a drive that night, we came back sat down and I can tell you that we stuck a very good deal. I was very happy I made the trip and look forward to dealing with Rocco and Russ to find a new car for my wife. More