Mercedes-Benz Barrie

Excellent Customer Service After visiting other mb dealers I went to Barrie mb and the visit was very pleasent. The sale guy, Fernando, is very experience, knows all the ways to After visiting other mb dealers I went to Barrie mb and the visit was very pleasent. The sale guy, Fernando, is very experience, knows all the ways to assist you in the car buying process and you will definitely be happy with the purchase. I got a very good price compared to other dealership More

Outstanding This is my third Mercedes from this Dealer, Although not all is perfect and it never would be there service does top and Rival most others. Reid Willi This is my third Mercedes from this Dealer, Although not all is perfect and it never would be there service does top and Rival most others. Reid Williams was our sales rep and even though it took three months for me to make up my mind on the next car I wanted as far as color and style, Reid stayed patient and understanding. Working with me all the way. If you are going into this dealer ask for Reid........ Everyone from sales rep to signing the paper work Eryca Smith was fanatic. My next Mercedes will be coming from this dealership and Reid. More

Extreme Disappointment Purchased GLC 350e from MB Barrie. Marina promised complimentary order from Collection catalogue - just an umbrella and coffee mug. Placed order on Ju Purchased GLC 350e from MB Barrie. Marina promised complimentary order from Collection catalogue - just an umbrella and coffee mug. Placed order on July 22. Marina finally promised to order it on Aug. 16 only after contact MB Canada. Still waiting to receive it as of Sept 11. Have placed countless texts and emails to Marina. Marina repeatedly said she would follow up or check on it but never contacted me. How hard is it to order a couple of items and have it sent it out ? More

Lies lies and more lies Don't waste your time with them, they tell you over the phone something is warrantied then send you a bill for diagnostics and the cost to fix it even Don't waste your time with them, they tell you over the phone something is warrantied then send you a bill for diagnostics and the cost to fix it even though they said it was warrantied. Never going there again. Four year old car with 65000 kilometers on it and already had timing belt changed as it was was shredding, turbo, leak in turbo and now alternator shot. Done with Mercedes. Audi from now on. More

excellent experience once again! We returned to Mercedes Barrie after a little over a year to get a bigger vehicle. Our initial experience with Danielle was excellent and this visit w We returned to Mercedes Barrie after a little over a year to get a bigger vehicle. Our initial experience with Danielle was excellent and this visit was just as pleasant. Danielle is personable and made the whole experience feel like a visit among friends to "catch up". Danielle knows her stuff and answered every question we threw at her. We test drove a new Benz and once again.. Danielle was able to work out a deal we were comfortable with. Danielle orchestrated a quick trade in and delivery date within 2 days.. this was done with pleasure and the desire to accommodate us in every way possible. This is the second Mercedes we've purchased through Danielle, we felt like family and we highly recommend her to anyone in the market. Barrie Mercedes is in a different league when it comes to customer service.. they know how to make the experience positive and how to gain loyal customers. 2 thumbs up! More

prey on customer, extremely rude, unethical These guys are one of the only remaining privately-owned MB dealerships left in Ontario. The way they operate is predatory, and nothing like MB corpor These guys are one of the only remaining privately-owned MB dealerships left in Ontario. The way they operate is predatory, and nothing like MB corporal stores. After ordering, manager and sales have refused to return calls or update ordering status, and were extremely rude until I have resorted to legal options. I really regretted ordering from them. Check the amount of "helpful" thumbups in the reviews, you'll know which of those reviews were authentic and which were written by the employees. More

Bad experience for new buyers My suggestion, just don't waste your time there. They are ridiculous people, not showing any credit to new buyers. We called in the morning, a sales My suggestion, just don't waste your time there. They are ridiculous people, not showing any credit to new buyers. We called in the morning, a sales rep sounded like pushing you so much: come on in please, we have the last day deal here today. When we drove there, it became a totally different situation. They took back what they said in the phone. The sales manager named John or what, it looked like he just didn't want do the business with us. More

Unwilling to work with buyer A misunderstanding was acknowledge by the sales rep. on the final sale price. Difference was $350. My daughter was willing to work with them. The m A misunderstanding was acknowledge by the sales rep. on the final sale price. Difference was $350. My daughter was willing to work with them. The manager would not move!!!!!! More

Marina Fawcett Is the best in Mercedec Dealer I got Mercedes AMG 63 S class and Marina Fawcett helped me to save $$$$ She is the best and honest person I have ever met in 18 years experience wi I got Mercedes AMG 63 S class and Marina Fawcett helped me to save $$$$ She is the best and honest person I have ever met in 18 years experience with Mercedes Benz Thank u so much Marina Fawcett More

"An Amazing Experience" We received exceptional service at mercedes-Benz Barrie! Kayla was very understanding and knew exactly what we were looking for. She was extremely pat We received exceptional service at mercedes-Benz Barrie! Kayla was very understanding and knew exactly what we were looking for. She was extremely patient, informative and helped us make the right decision. Everything went smoothly from the initial purchase to the delivery. Moreover, Kayla made sure to reach out to us and check upon us to ensure we were happy with the car and if there was anything else she could do for us. This type of customer service is very hard to see! Overall, we are extremely pleased with the services provided by both Kyla and the dealership! I would highly recommend Kyla!:) More