Menzies Chrysler

Menzies Service Dept Started using the Service Department about 18 months ago. The staff have always been professional and attentive. The service work has met my expecta Started using the Service Department about 18 months ago. The staff have always been professional and attentive. The service work has met my expectations and the work always completed on time. Nice folks in the Parts department as well. More

New car purchase. I spent most of my working life as an employee at Oshawa GM dealers . This is the first none GM new vehicle purchase my wife and I have ever made. Our I spent most of my working life as an employee at Oshawa GM dealers . This is the first none GM new vehicle purchase my wife and I have ever made. Our salesperson Rick Pellerin made buying our new Dodge Journey Limited a relaxed and enjoyable experience. Staff in the parts, service, general managers, and administration office were all just as willing to answer my many questions......and I did have lots of questions. The GM dealer we went too was such a disappointment. A blessing in disguise ! If I had to pick one word to sum up the entire experience at Menzies Chrysler it would be WOW! This is the type of buying experience that will make "Customers For Life" Kevin Oshawa, Ontario More

Rick Pellerin - 2 Thumbs UP! We were trading in our 2006 road runner for something to fit 7 with stow'n'go. Rick got us real close to our budget price and then the sales mgmt was We were trading in our 2006 road runner for something to fit 7 with stow'n'go. Rick got us real close to our budget price and then the sales mgmt was able to get it even closer. Smooth process and great customer service. He listened to what we wanted and had it on site. This made for a 2 day turn over even if the snow came it didn't delay the process! Thanks Rick, we'll send friends and LEO family your way! More

Excellent service It had been a long time since I bought a car so I was a little nervous going to the dealerships. I'm not a big fan of talking to sales people. I found It had been a long time since I bought a car so I was a little nervous going to the dealerships. I'm not a big fan of talking to sales people. I found Rick to be very polite and knowledgeable and a good talker. He made the experience feel like there was no pressure and we talked about several things like hockey. I didn't buy right away and Rick called me after a couple of days once again without any pressure at all just asking how I was doing and if there's anything he could do to help. I would buy again from Rick in a heartbeat. More

Menzies Chrysler- First Rate Excellent Sales Representative, Rick Pellerin. Very knowledgeable and helpful in my search for a new vehicle. Unfortunately, I ended up buying a SUV f Excellent Sales Representative, Rick Pellerin. Very knowledgeable and helpful in my search for a new vehicle. Unfortunately, I ended up buying a SUV from another dealership (Not Chrysler). I have previously purchased vehicles from Menzies. Always had a pleasant experience both with the sale and for service while I had the vehicle. If you're looking for a Chrysler/Jeep product Rick and Menzies is definitely worth a look. Great guy, no pressure. First class dealership and sales representative. More

Stereotypical used car salesman Looking at used minivan. Salesperson was initially apathetic, which can be forgiven as sales strategy. Said no accidents/damage. Car proof later showe Looking at used minivan. Salesperson was initially apathetic, which can be forgiven as sales strategy. Said no accidents/damage. Car proof later showed $2300 worth of repairs, but very vague on details. Said okay to have my own mechanic look at it. He then became confrontational and aggressive about my hesitation to continue and lack of knowledge of 'lien' laws in Canada. I asked to work with a different salesperson. Got call later from original person that sales manager would no longer allow the van to be inspected due to 'insurance reasons'. Doesn't get much fishier IMO. Spoke with Sales manager who verified the claim. Will never step foot onto that dealership again. More

Purchase made easy Our experience trading in a used vehicle and purchasing a new one was hassle free and a pleasant experience. There was never any pressure felt during Our experience trading in a used vehicle and purchasing a new one was hassle free and a pleasant experience. There was never any pressure felt during the process and the staff was friendly. We're looking forward to the use of our new vehicle. More

One of the Best With my family growing in size, it was time to trade in the small SUV for something larger. I was met by Rick Pellerin, who decided to take on my mis With my family growing in size, it was time to trade in the small SUV for something larger. I was met by Rick Pellerin, who decided to take on my mission. What I liked about Rick was his dedication to getting me into a vehicle that would work. He didn't try to sell me something I didn't want. I had a specific list, and he kept to that said list. Rick wasn't afraid to contact me, and we spent many days going after some fine vehicles. He continuously worked on the case, and was out there, rain, snow, shine or heat wave. Rick possessed that thing that many sales people lack. He cared, and was interested in what my family required...putting the human element back into the entire process. I'd say he's one of the best guys out there. Ask for Rick by name if you go to Menzies and need a ride. More

Fast, freindly and helpful This was our second time buying a vehicle from Menzies, our first being a used 2009 Journey in 2011. Back then the salesman we dealt with (can't remem This was our second time buying a vehicle from Menzies, our first being a used 2009 Journey in 2011. Back then the salesman we dealt with (can't remember his name) was very courteous, he wasn't pushing us into a sale and he walked us through everything. We drove that vehicle for 3 years and when it came time for me to upgrade we went in and saw Cathy Hamilton about a new (used) Dart. She was very helpful in pointing out that it was sold but she had a few new ones I could drive so I did along with my wife. I was sold so we did the paperwork and my wife asked about trading her journey up for a new one. Cathy answered all our questions with ease, dealt with us for 4 hours, even with fussy and screaming kids, she was nice enough to keep them occupied. We walked out with financing pending on 2 brand new vehicles. We were called at 10:00 Monday morning saying they had great news so we went in that evening and signed paperwork on our 2 new cars. Zain was excellent with the financing and he got use awesome deals on ext. Warranties and services. Alex, the sales manager went out of his way to help my wife find the exact options she wanted in her journey so she would be happy. On Wednesday, we picked up our cars and everyone we dealt with greeted us and saw us off with smiling faces. They even arranged to switch the trailer hitch from the old journey to the new one free of charge. The experience was incredible there and I would recommend anyone looking for new vehicles to see Cathy Hamilton at Menzies. More

Service for 2012 RAM 1500 This dealer constantly charged large amounts of money for service and 'forgot' to mention when certain work was due. Two regular services in a row wi This dealer constantly charged large amounts of money for service and 'forgot' to mention when certain work was due. Two regular services in a row with a cost of more than $1000 each... I do not consider this normal for a vehicle still under factory warranty. After the factory warranty expired (60000 KM) we took it for an oil change at a local shop, they reported the oil pan was so badly rusted it required replacing, this is at 62000 KM. The truck had been serviced regularly at Menzies since new, a total of 12 times (the last time at 57000 KM) and no one ever mentioned this and of course now is not covered! We bought our RAM 1500 new from them and the sales experience was acceptable but since then the service has been absolutely horrible. I would not recommend this dealership to anyone. More