Menzies Chrysler

Excellent service It had been a long time since I bought a car so I was a little nervous going to the dealerships. I'm not a big fan of talking to sales people. I found It had been a long time since I bought a car so I was a little nervous going to the dealerships. I'm not a big fan of talking to sales people. I found Rick to be very polite and knowledgeable and a good talker. He made the experience feel like there was no pressure and we talked about several things like hockey. I didn't buy right away and Rick called me after a couple of days once again without any pressure at all just asking how I was doing and if there's anything he could do to help. I would buy again from Rick in a heartbeat. More

Menzies Chrysler- First Rate Excellent Sales Representative, Rick Pellerin. Very knowledgeable and helpful in my search for a new vehicle. Unfortunately, I ended up buying a SUV f Excellent Sales Representative, Rick Pellerin. Very knowledgeable and helpful in my search for a new vehicle. Unfortunately, I ended up buying a SUV from another dealership (Not Chrysler). I have previously purchased vehicles from Menzies. Always had a pleasant experience both with the sale and for service while I had the vehicle. If you're looking for a Chrysler/Jeep product Rick and Menzies is definitely worth a look. Great guy, no pressure. First class dealership and sales representative. More

Stereotypical used car salesman Looking at used minivan. Salesperson was initially apathetic, which can be forgiven as sales strategy. Said no accidents/damage. Car proof later showe Looking at used minivan. Salesperson was initially apathetic, which can be forgiven as sales strategy. Said no accidents/damage. Car proof later showed $2300 worth of repairs, but very vague on details. Said okay to have my own mechanic look at it. He then became confrontational and aggressive about my hesitation to continue and lack of knowledge of 'lien' laws in Canada. I asked to work with a different salesperson. Got call later from original person that sales manager would no longer allow the van to be inspected due to 'insurance reasons'. Doesn't get much fishier IMO. Spoke with Sales manager who verified the claim. Will never step foot onto that dealership again. More

Purchase made easy Our experience trading in a used vehicle and purchasing a new one was hassle free and a pleasant experience. There was never any pressure felt during Our experience trading in a used vehicle and purchasing a new one was hassle free and a pleasant experience. There was never any pressure felt during the process and the staff was friendly. We're looking forward to the use of our new vehicle. More

One of the Best With my family growing in size, it was time to trade in the small SUV for something larger. I was met by Rick Pellerin, who decided to take on my mis With my family growing in size, it was time to trade in the small SUV for something larger. I was met by Rick Pellerin, who decided to take on my mission. What I liked about Rick was his dedication to getting me into a vehicle that would work. He didn't try to sell me something I didn't want. I had a specific list, and he kept to that said list. Rick wasn't afraid to contact me, and we spent many days going after some fine vehicles. He continuously worked on the case, and was out there, rain, snow, shine or heat wave. Rick possessed that thing that many sales people lack. He cared, and was interested in what my family required...putting the human element back into the entire process. I'd say he's one of the best guys out there. Ask for Rick by name if you go to Menzies and need a ride. More

Fast, freindly and helpful This was our second time buying a vehicle from Menzies, our first being a used 2009 Journey in 2011. Back then the salesman we dealt with (can't remem This was our second time buying a vehicle from Menzies, our first being a used 2009 Journey in 2011. Back then the salesman we dealt with (can't remember his name) was very courteous, he wasn't pushing us into a sale and he walked us through everything. We drove that vehicle for 3 years and when it came time for me to upgrade we went in and saw Cathy Hamilton about a new (used) Dart. She was very helpful in pointing out that it was sold but she had a few new ones I could drive so I did along with my wife. I was sold so we did the paperwork and my wife asked about trading her journey up for a new one. Cathy answered all our questions with ease, dealt with us for 4 hours, even with fussy and screaming kids, she was nice enough to keep them occupied. We walked out with financing pending on 2 brand new vehicles. We were called at 10:00 Monday morning saying they had great news so we went in that evening and signed paperwork on our 2 new cars. Zain was excellent with the financing and he got use awesome deals on ext. Warranties and services. Alex, the sales manager went out of his way to help my wife find the exact options she wanted in her journey so she would be happy. On Wednesday, we picked up our cars and everyone we dealt with greeted us and saw us off with smiling faces. They even arranged to switch the trailer hitch from the old journey to the new one free of charge. The experience was incredible there and I would recommend anyone looking for new vehicles to see Cathy Hamilton at Menzies. More

Service for 2012 RAM 1500 This dealer constantly charged large amounts of money for service and 'forgot' to mention when certain work was due. Two regular services in a row wi This dealer constantly charged large amounts of money for service and 'forgot' to mention when certain work was due. Two regular services in a row with a cost of more than $1000 each... I do not consider this normal for a vehicle still under factory warranty. After the factory warranty expired (60000 KM) we took it for an oil change at a local shop, they reported the oil pan was so badly rusted it required replacing, this is at 62000 KM. The truck had been serviced regularly at Menzies since new, a total of 12 times (the last time at 57000 KM) and no one ever mentioned this and of course now is not covered! We bought our RAM 1500 new from them and the sales experience was acceptable but since then the service has been absolutely horrible. I would not recommend this dealership to anyone. More

Great Excellent experience . Over the years dealt with just "xxxx" sales and finance people . Not here they really cared . I have a very sick wife and both Excellent experience . Over the years dealt with just "xxxx" sales and finance people . Not here they really cared . I have a very sick wife and both Cathy Hamilton ( sales ) and Brian Macleod (finance) where both helpful , honest ,and caring . I would recommend Menzies Chrysler to all family and friends. A great team . More

Best buying experience we have ever had! By far the best buying experience my wife and I have ever had. They were very friendly and helpful finding the vehicle that met our needs. They made By far the best buying experience my wife and I have ever had. They were very friendly and helpful finding the vehicle that met our needs. They made financing a breeze and our vehicle was ready exactly when they said it would be. I would highly recommend this dealer and specifically our salesperson, Cathy Hamilton to anyone. More

Memorable Service! Menzies Chrysler in Whitby was a dealership recommendation a friend of mine made, and despite being hesitant to travel the distance, I was extremely s Menzies Chrysler in Whitby was a dealership recommendation a friend of mine made, and despite being hesitant to travel the distance, I was extremely satisfied with the quality of service. The entire staff was professional, and the specific representative I dealt with (Phil) was effective in addressing my questions and accommodating for my concerns. Definitely two thumbs up for Menzies. More