Menzies Chrysler
Whitby, ON
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569 Reviews of Menzies Chrysler
Exceeded my expectations! The best experience I've had at a dealership, period. After having dealing with another local dealership in the area and getting the runaround with The best experience I've had at a dealership, period. After having dealing with another local dealership in the area and getting the runaround with service on my new 13’ Jeep, I decided to give up and trade in the vehicle. I went to Menzies as recommended by my brother and glad I did. The service I received was best in class, they were professional and friendly. The honest approach gave me confidence in my purchase and with the dealership. The specific Jeep I wanted wasn't on their lot, they didn’t try and steer me towards another model instead Melodie and Alex were able to source it and within a few days it was there! In addition to the service the dealership itself is modern and open concept; Viper in the lobby helps with that as well. The lot is one of the largest around with the most Jeeps I've seen in one place. The experience at Menzies as exceeded my expectations and I would recommend them to friends and family with confidence they will be treated the same way. More
No surprises We purchased our 2012 Caravan at Menzies and were very impressed by the totally honest approach of the entire staff during both the buying and subsequ We purchased our 2012 Caravan at Menzies and were very impressed by the totally honest approach of the entire staff during both the buying and subsequent maintance of this vehicle. This week we left the dealership with a new Jeep Wrangler and again had no surprises with our trade in or any extras added on after the fact, upon closing the deal. Thanks to sales rep Mike Fraser and manager Zain Fancy for a job well done! Stan More
BEST customer service. I'm a returning customer. Just bought my 2nd JEEP (2015 Cherokee Trailhawk) at Menzies. Hats off to Alex Nita and Rick Pellerin for putting together a great deal for me. They w Just bought my 2nd JEEP (2015 Cherokee Trailhawk) at Menzies. Hats off to Alex Nita and Rick Pellerin for putting together a great deal for me. They will work with you in order to give you best pricing/financing possible. No pressure tactics. Very informative. EXCEPTIONAL CUSTOMER SERVICE. You can't go wrong with these guys! I was probably a real pain in Rick's butt - I was texting him a lot before my Trailhawk purchase. Rick answered all my questions and concerns in a courteous and timely fashion. I also wanted to purchase the extended GOLD 5 yr/100,000 bumper to bumper warranty for added peace of mind (had it on my last vehicle and it came in handy) - I got it at near-dealer cost. Again, very impressed. I HIGHLY RECOMMEND this dealership. I was so impressed I even emailed Brad Menzies (owner) letting him no how happy I was with his sales team. Well done!!! More
Great Dealership Went in to the dealership for a test drive, walked away the next day with a new truck. It's rare to find quality customer service anymore. Steve i Went in to the dealership for a test drive, walked away the next day with a new truck. It's rare to find quality customer service anymore. Steve is a true gentleman and I would recommend anyone who needs a Chrysler product to go his way. The GM and finance guy were both equally professional. Good work boys. More
Didn't know what to expect, glad I came in As a first time car buyer there was a lot I had to learn. Doing my own research ahead of time let me know what to look for. I wanted quality, and deci As a first time car buyer there was a lot I had to learn. Doing my own research ahead of time let me know what to look for. I wanted quality, and decided to skip the raunchy dealers and headed over to Menzies. All their used vehicles were in great shape for an even greater price. No hidden fees and the sales representative (Tim) had my best interest in mind at all times! I've already said thanks, but once again, thank you for making my first buy the right one. More
Good dealer My second purchase of used vehicle from Menzies seven years apart. On both occasions service was freindly / no presure dealing. They aim to please wit My second purchase of used vehicle from Menzies seven years apart. On both occasions service was freindly / no presure dealing. They aim to please with quality, excellent no bull service. I'll be back. More
Used vehicle purchase Sales rep, Rick Pellerin was very professional and a pleasure to deal with. After taking possession of vehicle, radio quit working. A new one was or Sales rep, Rick Pellerin was very professional and a pleasure to deal with. After taking possession of vehicle, radio quit working. A new one was ordered and quickly installed. Good experience all way round. More
Alex, Zain,Rick & Staff Again I can not say enough! Your team encompass the meaning of customer care. You make buying a new car exactly what every customer would expect. Your Again I can not say enough! Your team encompass the meaning of customer care. You make buying a new car exactly what every customer would expect. Your pricing is better than Peel Chrysler and others that advertise to lure you in. Your understanding of the customers wants and clear no pressure sales keeps me comming back. Anyone who believes that price, integrity and service is important then Menzies Chrysler will not disappoint. My hats off to you all! Thanks Zain, Alex and Rick Susan & Dan Wasson More
1st new vehicle, 1st Jeep. Very positive experience. Picked up my first Jeep from Phil Evans of Menzies Chrysler. Menzies didn't have the model in the colour I was looking for and special ordered it for Picked up my first Jeep from Phil Evans of Menzies Chrysler. Menzies didn't have the model in the colour I was looking for and special ordered it for me. Phil never tried to steer me towards something they had in stock to make a quick sale, just asked what I wanted and placed the order with no drama. Once the build started on my Wrangler, Phil notified me and let me know when to expect delivery. Vehicle actually showed up ahead of schedule. When I arrived at the dealership to take possession, all paper work and licensing was taken care of, vehicle was spotless and tank was full. Doesn't get much better then that! Love the Jeep by the way. More
Melodie Newman is the Sales Rep you want! I hate buying cars! I hate being the next "UP" walking into the dealership and being sharked by the team, lurking behind a vehicle only to pop out wit I hate buying cars! I hate being the next "UP" walking into the dealership and being sharked by the team, lurking behind a vehicle only to pop out with the special of the day! Yes, Melodie met me on the lot, but it was different. From the first handshake, and sincere smile, I could sense a different experience; this during a -30 windchill! Mel's professionalism and knowledge were more than I expected from a rep with less than a year's experience in the product line and she was extremely patient with my indecision. We danced our dance for the better part of a month and in the end she was able to help me get into a brand new Ram 1500 Big Horn for just a little more than I would have paid for a used model. Her follow up and professionalism was great. I think Mel is a great asset to the Menzies Team and i would highly recommend her services to any looking to make a purchase new or used! Thanks Mel! More