
Menzies Chrysler
Whitby, ON
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571 Reviews of Menzies Chrysler
Great buying experiance My wife decided she wanted a new Jeep Wrangler Sahara, after going to another dealership in Oshawa and having a terrible experience we when to Menzies My wife decided she wanted a new Jeep Wrangler Sahara, after going to another dealership in Oshawa and having a terrible experience we when to Menzies. Our sale lady Charlotte was courteous and very knowledgeable about the products. She worked with my wife and got her exactly what she wanted, I would very much so recommend this dealership and Charlotte to anyone who is looking for a vehicle, they a wide range of new and used to choose from. Thank you Charlotte for making this a very rewarding experience. John and Nicole More
Dont purchase a car here I was looking at Purchasing a SUV from Menzies, Received poor sales communication and bad attitude. they were not flexible in their price and are of I was looking at Purchasing a SUV from Menzies, Received poor sales communication and bad attitude. they were not flexible in their price and are offering elevated finance rates 1-2% higher than rest of the industry. So your low priced car, costs you more than a competitively priced car with lower finance rates. More
Great buying experience Searched far and wide in southern Ontario for the vehicle of choice and ended up at Menzies via Auto Trader. Found the choices were numerous and the s Searched far and wide in southern Ontario for the vehicle of choice and ended up at Menzies via Auto Trader. Found the choices were numerous and the sales approach very relaxing and stress free. Dealer location allowed for a great test drive on both highway and neighboring streets. Sales approach and dealer transactions were fast, efficient and professional. The vehicle was delivered on time and immaculate. Buying a vehicle was never easier. I now see why there are so many vehicles with the 'M' on the back. Would recommend this dealer in a heartbeat. More
Excellent Experience It was by chance that I called Menzies about a used car. So happy that I had Steve to deal with. No pressure. Just the way I like it. Thanks again Ste It was by chance that I called Menzies about a used car. So happy that I had Steve to deal with. No pressure. Just the way I like it. Thanks again Steve. More
My second buy from Menzies This is my second purchase of a new vehicle from Menzies. It was great from the Kathy the sales person to "Zane the finance guy". I will go back when This is my second purchase of a new vehicle from Menzies. It was great from the Kathy the sales person to "Zane the finance guy". I will go back when its time for the next new Dodge. Thanks More
SUPER SLOW AND POOR SERVICE I bought my car from this dealership and the speed of processing the deal was terrible, and the finance option and cost was too high, I secured financ I bought my car from this dealership and the speed of processing the deal was terrible, and the finance option and cost was too high, I secured financing from my bank for half the rate they offered. Brought the car in for an oil change 3 months later and it was the worst service I have ever had. Booked an appointment for 11am and drove into the bay and waited 15 minutes before anyone signed the car in. Then I waited, and waited and waited and 2 hours and 15 minutes later they had completed the challenging task of a $50 oil change. Never again, as my time is more valuable then sitting in a waiting room for a service that Mr. Lube does in 15 minutes. More
Great people and service I've bought my last two vehicles at Menzies and I'm very happy with the service and the treatment I've received there. All the sales team, parts depar I've bought my last two vehicles at Menzies and I'm very happy with the service and the treatment I've received there. All the sales team, parts department and service staff have all been terrific. More
Bad, Bad, Bad I went in approximately a month ago. I drove a couple of hours from out of town - (they probably used that to their advantage thinking that I would ha I went in approximately a month ago. I drove a couple of hours from out of town - (they probably used that to their advantage thinking that I would have a high tolerance to terrible customer service)... I dealt with Steve who honestly mentioned he was leaving at 8:30 pm like 3/4 times and the showroom closes at 9. I requested to speak to someone else and he insisted on helping me. So I gave it a shot, in the midst of our conversation I was interrupted twice as he had to engage with the family he was speaking to before me. Here I was thinking "ok, this guy keeps mentioning he's leaving at 8:30 and not giving me a chance to make a deal". I went out to see the car, it looked decent with some scratches - nothing major. I was motivated to buy the car but play ball a bit - new car dealerships can typically knock off at least $300 on a used car and still make a bit of profit. He said very sternly there's absolutely no bargaining, and market value pricing, etc... I said "let's take a drive" and he responds by saying "ok, but you know there's no budging on price". Not the most friendly talk from a "seller". Gave me the impression of "you need me(seller) more than I need you (buyer)". I then tried to see if my son's stroller would fit in the trunk and he says " you see, THAT'S how you people get scratches on the car". Are you kidding me? Is this guy in sales? I ended up voicing my concern with his sales manager who couldn't care less and bragged that Steve's the #1 sales guy in Chrysler Canada - sure, he is... Walked into his office and Steve was insisting on hearing feedback "to his face" and I gladly gave it to him. Unbelievable that occured and I'm disappointed that the sales manager didn't do anything to make it right. He asked me, "well do you like the car?" I replied "yes, but not for the advertised price". He said "sorry, market value pricing"etc... Long story short at that point, I couldn't care less anymore... I preferred to cut my losses (time/gas) vs dealing with this dealership. I ended up dealing with another GTA Chrysler who were awesome in comparison. More
An overall pleasant experience! I walked into the dealership on July 9th 2015 with the intention of looking at a couple cars I saw advertised on AutoTrader. I met with Granville, one I walked into the dealership on July 9th 2015 with the intention of looking at a couple cars I saw advertised on AutoTrader. I met with Granville, one of the sales consultants, and he was very welcoming and informative. Let me reiterate that I was not actually intending on buying a car when I walked in. I told Granville this, and that I was only really here to research and test drive to see if the car(s) were right for me. I ended up taking out a 2014 Chrysler 300S and absolutely fell in love with it. But the price was a little too high for my budget. I told the sales person this, and before I knew it, he was able to meet my budget, so I decided to proceed. I felt like he really wanted my business and was willing to work with my options I laid out. Overall an excellent experience, and I would recommend Menzies to anyone I know in the market for a new or used car. More
Great Experience! My husband and I were looking for a used vehicle and searched all over the internet when we came across one from Menzies . I had emailed an inquiry a My husband and I were looking for a used vehicle and searched all over the internet when we came across one from Menzies . I had emailed an inquiry and received a prompt reply. Loved dealing with our salesman. He answered any questions we had and was more than helpful with his suggestions regarding which vehicle would suit our needs. He gave us options and was incredibly eager to help us. Loved the customer service we were given and will look to them when we need our next vehicle. More