Menzies Chrysler

Excellent Customer Service Met with Tim T and he helped us find the right truck at the best price, without being aggressive or pushy. He responded to emails very quickly and con Met with Tim T and he helped us find the right truck at the best price, without being aggressive or pushy. He responded to emails very quickly and continues to be our go-to guy for other service requests. Very happy with our experience. More

repeat buyer I always find the staff at Menzies Chrysler great to deal with. Rick and Tim in Sales make the buying experience easy and the Service team continues t I always find the staff at Menzies Chrysler great to deal with. Rick and Tim in Sales make the buying experience easy and the Service team continues to earn my trust each visit. More

Great Service, 5 Stars I recently had some work done on my 2014 Avenger. I had the pleasure of dealing with a service advisor by the name of Bill. Recieved nothing but top I recently had some work done on my 2014 Avenger. I had the pleasure of dealing with a service advisor by the name of Bill. Recieved nothing but top of the line customer service & was always greeted with an optimistic tone. Will be back to this dealership for future repairs. A++ - Panda More

Service Excellence I feel compelled to bring to your attention the quality of customer service I recently received from one of your advisors. Bill Kelly is professional, I feel compelled to bring to your attention the quality of customer service I recently received from one of your advisors. Bill Kelly is professional, knowledgable and understands customers needs. He is the reason I will be back to Menzies Chrysler for my next visit. More

Love my jeep! The service has been great ! Bill has helped me out a great deal with my jeep - he's also a jeep owner :) the price and help made me want to write r The service has been great ! Bill has helped me out a great deal with my jeep - he's also a jeep owner :) the price and help made me want to write review ! Thanks ! OlllllO More

Great dealership We take our truck there to get serviced and Laura and Wes are always so helpful and polite. Also the receptionist cindy is always so cheerful and happ We take our truck there to get serviced and Laura and Wes are always so helpful and polite. Also the receptionist cindy is always so cheerful and happy when you first come in. More

Customer Focused Service I have been bringing my car to Menzies for the past six years after dealing with poor customer service at another Dodge/Chrysler dealer in the area. I I have been bringing my car to Menzies for the past six years after dealing with poor customer service at another Dodge/Chrysler dealer in the area. I have nothing but good things to say about the customer service they provide. They are up front if there are any issues, very courteous and always have seem to have something available if I need to get my car in sooner rather than later.. I will continue to bring my business to Menzies.. More

Excellent Service My 2014 Dodge Ram needed a windshield repair for a small crack. I was on a very tight schedule that week. The Service Crew not only got me in on short My 2014 Dodge Ram needed a windshield repair for a small crack. I was on a very tight schedule that week. The Service Crew not only got me in on short notice but got the job done very quickly and it is impossible to tell there was even an issue. The service was fast and very affordable. Much appreciated Menzies Chrysler!! More

Excellent Sales, Service, Worry-free experience We felt nervous when we started looking to purchase a truck initially, but Rick was great for answering our questions, finding out our needs and wishe We felt nervous when we started looking to purchase a truck initially, but Rick was great for answering our questions, finding out our needs and wishes, and steering us in the right direction from beginning to end. He helped us compare new vs. used for the best deal as we were unsure which route was the best value for us within our set budget. He was very patient as we asked a LOT of questions and made a few last minute changes. We felt very comfortable that we were getting the best deal and look forward to buying our next vehicle from here too! More

No Hassle On-line Purchase and Excellent Customer Service After dealing with a salesman at a local Cambridge dealer, that was more interested in trying to sell me a different model and spec Jeep from his lot After dealing with a salesman at a local Cambridge dealer, that was more interested in trying to sell me a different model and spec Jeep from his lot than find me a Jeep Rubicon with the spec that I was actually looking for, I did my own online search. I found exactly what I was looking for listed online at Menzies and at a vey good price too. I contacted Alex Nita via email to confirm that the Rubicon was still available and then firmed up pricing with him. Next I gave him information on a Jeep I had to trade and he made me a good offer for the trade all via email without having seen it. Alex arranged everything via email so that I would not have to make multiple trips to Menzies (1.5 hour drive one way) to conclude the deal. Alex then put me in touch with Phil Evans to finalize the deal and we arranged a date and I drove up and after a quick inspection of my trade the deal was done very quickly. Unfortunately there was some damage to the new Jeep that I only noticed when I got back to Cambridge. I contacted Alex immediately and without hesitation he arranged for it to be repaired at no additional cost. I did have to return to Menzies but Alex and Phil had another new Jeep for me to use in the meantime. The repair was done in a timely manner and my wife is now very happy with her new Jeep. The reason for only 4 stars is that I had asked for financing through a specific bank which was not done, and the damage on the Jeep should have been caught by the dealership during the pre-delivery inspection, which would have saved me the trip back for the repair. Overall though I think that this was the easiest vehicle purchase with a trade that I've ever done. I certainly have never bought a vehicle on-line before but it is easily done if you know what you want and you deal with someone that knows what they are doing. More