Menzies Chrysler
Whitby, ON
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566 Reviews of Menzies Chrysler
Purchase of Buick Lacrosse Rick Pellerin spent a lot of time with us and we never felt rushed. He was always available to answer questions or meet with us. We would recommend Ri Rick Pellerin spent a lot of time with us and we never felt rushed. He was always available to answer questions or meet with us. We would recommend Rick to others. Thanks Rick Debbie and Kevin More
Great friendly service Jeff responded right away to my request to come and test drive the vehicle and even came in on his day off to accommodate me. Truck was ready when I a Jeff responded right away to my request to come and test drive the vehicle and even came in on his day off to accommodate me. Truck was ready when I arrived we worked out a trade in value and the deal went through exactly as planned. When it came time to pick up my purchase all went smoothly. Would definitely recommend others. More
Great job getting me into a new truck, at the best price Excellent job of getting me the truck and options I wanted at a great price . They also explored all financing options to get me the best deal . Excellent job of getting me the truck and options I wanted at a great price . They also explored all financing options to get me the best deal . More
First class service! My used 07 DTS Cadillac came filled with gas, and beautifully detailed. The salesman that I dealt with was also very professional. I wouldn't hesitate My used 07 DTS Cadillac came filled with gas, and beautifully detailed. The salesman that I dealt with was also very professional. I wouldn't hesitate to recommend this dealership to anyone else. Well done. More
Very lackluster ound very minimal effort on part of the sales staff and furthermore even the Sales Manager when it came to my Use Car purchase earlier last year. I wa ound very minimal effort on part of the sales staff and furthermore even the Sales Manager when it came to my Use Car purchase earlier last year. I was no offered no assistance when test driving the vehicle even though the dealership was under construction and cars were crammed in within inches of each other. I had 2 strangers helping me to try and pull out of an impossible parking space with every sensor going off in the car simultaneously. When I purchased the car I had kindly asked for a tire rotation since the front tires looked visibly worn. Phil mentioned that could be done and this courtesy was not carried out. In comparison, when I had previously purchased from Formula Honda they had included a new set of Michelin tires and a Honda emblem for the front hood since the old one was scratched. Here, all I got was a detailing with some streaky drying. I also did not appreciate being asked financial information several times by the coffeemaker in the sitting area rather than being taken to the office which I was only granted entrance into when it came time to sign on the dotted line. Lastly, Phil and even the Sales Manager NEVER ONCE returned my calls when I needed to see documentation after the car was purchased. The response I received was Phil would have to call me back because these documents were locked away in some department or computer somewhere and he'd have to forage around and find it. Upon my frustration with having no assistance from Phil now that the sale was complete, I left several messages for the Sales Manager who never bothered to return my call. Oddly enough upon my 6th call to the dealership a lovely woman answered, appreciated my frustration and emailed over the correct documents to me within 5 minutes of ending the phone call leading me to believe this documentation was relatively easy to find and just no one else wanted to when a sale was no longer on the line. Shameful experience here for a dealership when there are so many others to choose from. If I could have found the exact car I had been looking for somewhere else, I would have gone elsewhere in a heartbeat. It's really too bad as a family member is now looking for a Chrysler 300 to buy and asked me whether I would recommend the dealership and it was a very quick No. More
This dealership was friendly, honest no pressure to buy Menzies is a great dealership our Salesman was very friendly and we were not pressured on the lot. I would recommend this dealership as one if the bes Menzies is a great dealership our Salesman was very friendly and we were not pressured on the lot. I would recommend this dealership as one if the best! More
Great Service Never any concern when bringing my jeep to Menzies. Great service. Trust the service advisors and the mechanics. I especially like when they offer to Never any concern when bringing my jeep to Menzies. Great service. Trust the service advisors and the mechanics. I especially like when they offer to let me see the problem instead of just taking their word for it. (Which I would regardless). Bill is great. 10/10 More
excellent service with only 1 issue The issue of the info in the listing right up was incorrect on the Xm radio but the manager adjusted the price to accommodate a purchase of an add on The issue of the info in the listing right up was incorrect on the Xm radio but the manager adjusted the price to accommodate a purchase of an add on More
Amazing Experience, Thank you Rick Pellerin and Zayn Fancy We have now bought 2 vehicles through Rick at Menzies. A new Jeep and a used Journey. Rick was amazing and took great care of us. All the staff wer We have now bought 2 vehicles through Rick at Menzies. A new Jeep and a used Journey. Rick was amazing and took great care of us. All the staff were fantastic to deal with. A real friendly family atmosphere. Thanks so much to everyone for spending the time we needed to make our vehicle choices. Can't say enough about the team at Menzies. More
For Excellent Customer Service See Granville Bailie! Our salesman Granville Bailie was knowledgeable and honest. It was a pleasure dealing with him from start to finish. I highly recommend Menzies Chrys Our salesman Granville Bailie was knowledgeable and honest. It was a pleasure dealing with him from start to finish. I highly recommend Menzies Chrysler for your next vehicle purchase. More