Menzies Chrysler

Cory is the best sales rep!!!!!!!!!!!!!! The main reason why I changed dealerships from Durham Chrysler Fraser to Menzies was due to my loyalty to Cory Rawn. I have bought many vehicles in m The main reason why I changed dealerships from Durham Chrysler Fraser to Menzies was due to my loyalty to Cory Rawn. I have bought many vehicles in my lifetime, new and used, and have never met anyone more professional and trustworthy. He has the perfect personality and he represents Chrysler well. My loyalty is with him. In addition, I appreciate the great drive-thru service dept and friendly staff there. More

Excellent Customer Service We found the car we liked online and went to the dealership. We were met with a friendly face as we came in the door and then introduced to Vance. He We found the car we liked online and went to the dealership. We were met with a friendly face as we came in the door and then introduced to Vance. He was extremely friendly and made us feel welcome. We took the vehicle for a test drive and fell in love. He was so accommodating when we asked about a trailing hitch. They put it on and no extra charge. He was amazing!! Called us to confirm when we were picking up as we live out of town and was concerned as they still need to get the hitch on. I would recommend Vance Mackenzie in a heart beat. More

Fantastic Experience We found the car I bought online and went to the dealership. We went in and were greeted immediately and were passed along to Vance McKenzie. He was We found the car I bought online and went to the dealership. We went in and were greeted immediately and were passed along to Vance McKenzie. He was very helpful and knowledgeable. He was confident that the car I was looking at was a great deal and worth the value. He made me feel very welcome and appreciated. I would highly recommend working with Vance for anyone looking to come into Menzies Chrysler to purchase a new or used car. More

Don't be scammed Not impressed. Had the typical car salesman tell us all the great stuff and was rushed into buying a truck last year but his guarantee was you have Not impressed. Had the typical car salesman tell us all the great stuff and was rushed into buying a truck last year but his guarantee was you have the Walkaway protection. For any reason during the first year you can always bring back the keys if you don't enjoy it. Contacted Menzies and that's not the case and they won't stand behind their sales guy and their word. Wouldn't recommended being scammed. Go elsewhere where they stand behind their word. More

Great experience! I had a great experience at Menzies went I went in for service last week. Bill Kelly and his team were most welcoming and very helpful. I had a great experience at Menzies went I went in for service last week. Bill Kelly and his team were most welcoming and very helpful. More

Awesome It’s a very busy dealership on Saturdays but your sales team works great together at making sure they answer all your questions. I’d originally been j It’s a very busy dealership on Saturdays but your sales team works great together at making sure they answer all your questions. I’d originally been just texting Jennifer Carver on a used Jeep but in the end bought a brand New Jeep, I call “Hot Chili Mo”. Chad also helped my husband and I find the right vehicle 🚗! Can’t say enough on how great our experience was. AWESOME More

Was Left Holding a Lemon I bought a used car from Menzies Chrysler 2018 for just over $7000. I had issues with it from the time I bought it. The first problem was wobbling in I bought a used car from Menzies Chrysler 2018 for just over $7000. I had issues with it from the time I bought it. The first problem was wobbling in the steering wheel when going over 90kph. I took it in to have it fixed. They serviced for free but the problem was not fixed whatsoever. I took it back a second time and was shown the calibration results from the first service job and was plainly told that there was no significant adjustment so it was no wonder that there was still a problem. The second time I had them look at the problem it was better but still not solved. The car also failed to start for me on several occasions. I also had them look at this when the car was in for service but they were unable to come up with any solution so I had to drive around with an emergency starter battery in the car at all times. At this point my wife no longer drove the car as she was not comfortable with the idea of having to randomly use the emergency starter battery kit. At the end of the summer I took my family up to the north end of Kawartha Highlands Provincial Park for a canoe trip. Returning to the car it sure enough was completely dead. I though OK no worries I have the emergency starter. Well this time the car would not start no matter what I did. I was lucky enough to have a group of people to try and push the car and so on but the thing was dead. So no working car, with my family and a canoe with the sun going down after a few nights in the park. The situation truly sucked. Bottom line I had the car towed to my local Hyundai dealer in Bowmanville and it turned out I needed a $1600 repair. I wanted to get rid of the car at this point. I called Menzies and asked what they would give me for the car in a repaired and running condition on a trade in. I was offered a few hundred dollars for it by the manager over the phone. The conversation turned ugly from there. I was interested in buying another car from Menzies when I made the call. But as soon as I was offered less than 10% of what the car sells for on the used market not six months after buying it from them I was no longer interested in buying anything. So my $7000 car turned into a $700 car with a brand new set of Continental tires that cost me a grand and $1600 worth of new parts installed. This is math that does not keep customers. By the end of the conversation it became very clear that he had no concern for keeping a customer. He rather bluntly asked me why the *insert curse word here* where we even still talking if I was not going to buy another car from him. To be clear I had not once used curse words in our conversation. Not great management material. My first impression of the dealership was great. The salesperson I dealt with was Becky. I would deal with her again, she was direct, easy to deal with and the process was quick and clean. This review does not reflect on my dealings with her in any way. Service department was unable to fix any of the issues with the car. The used management Karl Durham was not even willing to charge me what it would have cost me to lease the car for six months and put the difference towards another car. He then would have made money on me at both ends of the deal and kept a customer. Instead he made the decision to offer me less than 10% of what the car was worth on the private market and got to deal with the rudest service I can recall receiving. More

Recently bought used and brand new Both myself and my husband recently traded in our vehicles to purchase newer used and brand new vehicles. We were very pleased with our support and se Both myself and my husband recently traded in our vehicles to purchase newer used and brand new vehicles. We were very pleased with our support and service. We would highly recommend Nate Scott in sales and Carl Fitzgerald for any of your questions or concerns at all both were very professional, helpful and we were overall quite happy with our experience with Menzies Chrysler More

Recall on Journey done quickly and professionally Service staff friendly and efficient with recall on my Dodge Journey. Vehicle was ready in less time than expected. Great work! Would and have recomm Service staff friendly and efficient with recall on my Dodge Journey. Vehicle was ready in less time than expected. Great work! Would and have recommend dealer to friends and family. More