Mark Wilson's Better Used Cars
Guelph, ON
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1,856 Reviews of Mark Wilson's Better Used Cars
First time purchase fromMark Wilson Used cars. Frank in sales was great to deal with. I really like the No-haggle style. I woul definitely buy here again Frank in sales was great to deal with. I really like the No-haggle style. I woul definitely buy here again More
We were very hesitant on buying a vehicle from this company. Marc was very professional with us. He never gave us any miss information and and followed through on everything he offered. Iwona was the company. Marc was very professional with us. He never gave us any miss information and and followed through on everything he offered. Iwona was the same. When we received the vehicle it was very clean. Kutos to the detailers. A big thank you for everything they did for us. More
Awesome customer service. .. no pressure from sales man, Carl shout out to you! A pleasure meeting you and taking your time with us to explain the details how things work at yo .. no pressure from sales man, Carl shout out to you! A pleasure meeting you and taking your time with us to explain the details how things work at your place. Prices were good, when we went to pick up the car nicely detailed, clean, also a manual we needed, we went back to fix a stone chip, service department took the time to explain and book our appointment to fix the chip... in and out in less than 5 minutes. Take the time to go in and shop well worth it. Everyone so professional... will definitely refer customers to go there first. More
I am a repeat customer and Tyler Tucker happened to be assigned to me when I booked my appointment. No hassel, amazing customer service both for my Wilson's trade in to by my 2022 Ford Maverick. Upon si assigned to me when I booked my appointment. No hassel, amazing customer service both for my Wilson's trade in to by my 2022 Ford Maverick. Upon signing for my purchase, I got an excellent trade in value on my 2016 VW Beetle and my husband also asked for a touch up pen as a condition (I would have never thought to ask) and guess what I just received in the mail?! WOW, I'm even more impressed a small ask, but they came true buy it. Tamara in the Finance Department was steller also. Had my new (to me) truck the next week after taking it for a test ride. I can not say enough about the friendly, hassel free experience. Well done Wilson's I will definitely be back next time when I'm in need. Oh and it hard to impress my husband and you also succeed in doing that too. More
Buying a new car has been on my mind for quite some time as my husband and I are not getting any younger and the need for a spacious SUV was on the horizon. We did our research prior to heading to MWBUC as as my husband and I are not getting any younger and the need for a spacious SUV was on the horizon. We did our research prior to heading to MWBUC as we didn't want to waste their time and ours if we didn't know what we wanted. We watch YouTube videos, read online review to determine the 3 cars we wanted to test drive. I called and asked if I needed to make an appt as I wasn't sure if COVID protocol were still in affect. When talking to Tyler he mentioned it would be a good idea just to ensure someone was available to assist upon arrival. When are arrived for our appt we were greeted by front reception advising us to have a seat as Kelsie was with another potential buyer. We seat for a few min before Kelsie can out to greet us and bought us back to her desk for start the formal process. My husband and I already picked out a few cars we wanted to test drive and luckily there were still there. I really appreciated the fact that they let us drive the vehicle without a sale person in the car, not that I would have minded, but it let us talk candidly about the car our likes and dislikes. Once we decided on the vehicle that spoke to us we went inside to start the process of it becoming ours. I got to say the stress that was weighing on my shoulder had lifted that night driving out of the parking lot knowing in a few days we would have our new car. Our teams consisted of Kelsie and Elena 2 wonderful women who know their stuff. We will be recommending MWBUC to all our friends and family. Thanks again for making purchasing a car effortless. More
My husband and I had a situation where we needed to either repair an older vehicle or look for a younger car. We are aging seniors that have difficulty getting our head around our cell phone!! So, as y either repair an older vehicle or look for a younger car. We are aging seniors that have difficulty getting our head around our cell phone!! So, as you can imagine we were concerned about buying a car as we had heard you don't even need a "car key" anymore!!! Tyler kept very cool about us asking extremely dumb questions and we test drove many cars on their lot. We did end up with a car we liked and with help we are managing the bells and whistles!!! I did have a concern and the service department were very understanding and took time with our vehicle to see that my concern was addressed. I would definitely refer people to Mark Wilson's. More