Mark Wilson's Better Used Cars

Thank you! Thank you! After a bad experience with purchasing my last vehicle, i was extremely hesitant to buy from a dealer again. After dealing with Alyssa, Jim & Neil..i had a new found confidence purchasing my last vehicle, i was extremely hesitant to buy from a dealer again. After dealing with Alyssa, Jim & Neil..i had a new found confidence in the process. Everyone at Mark Wilson's Guelph made me feel comfortable kind of "at home" feeling. The prices were great, i went in knowing what i wanted, and came out with my new truck that i'm very happy with! Everyone was so friendly, i never felt pushed into anything, and when it came time to finance Alyssa worked hard to get the job done! Also would like to mention, Joe and the detailing crew! They worked hard to get my truck in tip top shape, joe even kept some guys late just to make sure the job got done and the truck was ready for us when went to pick it up! I found a minor issue after bringing it home, brought it back the next day to joe, and he fixed it right away!! Thank you Mark Wilson's Guelph for restoring my confidence in dealerships again. I will not buy another vehicle anywhere else!! More

I live in Hamilton and purchased a vehicle from Wilson's. The vehicle was serviced and detailed prior to me picking it up as they had promised. Once I had it there were a couple of issues which came up wit The vehicle was serviced and detailed prior to me picking it up as they had promised. Once I had it there were a couple of issues which came up with the car. I called them back and on 2 occassions they completely took care of my needs. Coming from out of town they even paid for a rental car for me!! The Sales team, their Manager (Neil) specifically and their Service Manager (Chris) are absolutely customer service oriented staff!! I will not be looking anywhere else in the future for a car, I will be back there for sure. From past experiences car lots will take advantage of you once they have your money, not Wilson's they are true to their word and treat you like family. I emailed the owner about my experience and he even responded to me within 1/2 hour!!! The owner is customer service focused as well, he still responds to his clients which is another example. Definitely will be back! Sincerely John Scozzari More

Not only does Wilson's have the best prices and widest selection I could find, but the people are friendly, helpful and do not use pressure selling approaches. We found the truck we wanted quickly, and th selection I could find, but the people are friendly, helpful and do not use pressure selling approaches. We found the truck we wanted quickly, and the process from there was a breeze. Friendly, helpful service is important, and the people at Wilson's have that figured out. We're definitely buying our next car there. More

My wife and I bought a 2010 Nissan Sentra. We looked at all the other cars, and nothing she liked better. So we paid in full, and Juan our sales guy was great. When we went to the business office, it was P all the other cars, and nothing she liked better. So we paid in full, and Juan our sales guy was great. When we went to the business office, it was PUSHY PUSHY sales. I've spent years in the car industry and now work in computers and I was appalled at the pushiness. It was at the point of telling us that if we didn't buy all these useless add ons we'd be back in a month to have it all fixed. My wife and I walked out and she looked at me and said did we buy the right car since its all going to need to be fixed unless we buy that stuff? I cannot say a bad thing about Juan, he did a good job. Until we took delivery. I cannot get ahold of him. And yes, I needed to. We didn't have the car a week and I had to send it back in for major pulling to the left, bad engine knock(which wasnt there when I test drove it) the back door making a popping sound and a few other minor things. Service department is open 9-5 Mon to Fri. Good luck getting there if you work. Trying to get a loaner car was like pulling teeth, but they eventually did give us one. So the car went to Nissan for the engine, and apparently a knocking engine is normal...yeah ok. They first thought it was the brand new tires, then the struts. So they tested the tires sent the car back to the tire company who said they were fine, and then had to replace the strut mounts, guess what. They still knock, worse even. When I called back, I was told to bring it in during business hours. Im sorry I work till 5, I cant drive from Listowel to Kitchener by 5 and NOT have a car. Ashley was great, working in a not customer friendly policy. Would I buy another car there? NO. Have I told my friends not to also? YES. Why? Horrible after sales, pathetic shop hours NOT even SATURDAYS??!?!?! Am I looking for a car to replace this one? You bet. More

Just bought a used SUV from Wilson's in Guelph a couple weeks ago. We found the staff quite friendly and not pushy at all. weeks ago. We found the staff quite friendly and not pushy at all. More

Best car buying experience by far in over 25 years. What was discussed was delivered and no bologny when delivering my trade and picking up my truck. I will certainly recommend all my family and friends to was discussed was delivered and no bologny when delivering my trade and picking up my truck. I will certainly recommend all my family and friends to do business with Wilson's. It was well worth the drive from Barrie to Guelph! More

Lowest prices I could find for what I was looking for, and very fast and friendly service. I liked not being pressured, and things were easy-going. Refundable deposit was nice, since I was coming from far and very fast and friendly service. I liked not being pressured, and things were easy-going. Refundable deposit was nice, since I was coming from far out of town. It was nice to feel like I dealt with normal people, everyday people. Highly recommended! More

Firstly, I must say that when I left home to go shopping, I was expecting the stereotypical "used car salesman" experience, but I was very wrong!! Neil and Miguel answered all of my questions, and they assur I was expecting the stereotypical "used car salesman" experience, but I was very wrong!! Neil and Miguel answered all of my questions, and they assured me that shopping around was not an issue. They even encouraged me to look around before committing, to make sure I found what I needed. I did look around, and I realized that the vehicle I wanted was right here in Guelph at Mark Wilson's, and nobody else could even come close to their price! They even detailed it for me (which others haven't), and treated my children very kindly too, even when they were spilling juice all over their desks. Thanks for the help guys, we love the Sienna!!! More