Mark Wilson's Better Used Cars

Update . .. Had the car for 2 days and the check engine light is now on... This is a 2019 with less than 40k km's on it with a "clean" Carfax report. I am e .. Had the car for 2 days and the check engine light is now on... This is a 2019 with less than 40k km's on it with a "clean" Carfax report. I am extremely happy with my purchase with a but. *Tyler, my sale rep, was to responsive and straight forward to the point of having all the numbers talk done before I even saw the vehicle. *Iwona, in finance, was kind and honest and genuinely listened to my needs and offered coverage for that without feeling upsold. *The one aspect that I found disappointing was that there were some discrepancies in what was advertised vs. what feature were actually on the vehicle. Specific examples being, the car was advertised to come with Navigation, a 900 dollar upgrade, which was explained to me as being simply the apple car play and android auto function, which is a standard feature. The biggest was that the vehicle was advertised with the AMG style package, a 1500 dollar upgrade, where it did not contain it. So overall the sales people were fantastic, though the whole process was let down by being misled in the advertising for said vehicle. I am still very happy with my vehicle and would recommend Mark Wilson's with the caveat of double checking that the features advertised are in fact offered. - Alex More

Good experience. I felt I got a good price and they were easy to work with. I felt I got a good price and they were easy to work with. More

Follow up, The wife and I really liked the 2017 Red Jeep Cherokee Limited so I decided to go back to see if we could make a deal. A very nice, polite and knowledgeable young lady Lauren Ackerman left a mess Cherokee Limited so I decided to go back to see if we could make a deal. A very nice, polite and knowledgeable young lady Lauren Ackerman left a message apologizing for my experience I went through. I told her I would be there at 3 PM but wanted a new salesperson. At 3 PM she was at the front desk awaiting my arrival, we exchanged pleasantries and she introduced me to Frank Mazloumi a salesman. We talked and Frank got the keys and met me out front with the Jeep so I could take it for a test run. The inside was immaculate, looked brand new, the outside only had a couple of paint chips which Frank said they would take care of. Frank and I went inside so he could show me the the costs and what the payment would be before I made my decision. While we were talking a gentleman named Neil came over and apologized for what happened the other day. The figures looked very good and I wanted to add extended Warranty. He said to me to follow him and introduced me to the Fianace Manager Iwona Bowman. She was very pleasant and knowledgeable and went through everything in great detail so I understood everything, then we went on to Extended Warranty and she explained each type of warrany and what it covers and by the time we were finished everything was within my budget. Everyone was so friendly, m,aybe Ramsey just had a bad day the evening before. I was very pleased and can not wait to pick up the Jeep Tuesday. I would definitely recommend Mark Wilsons Better Used Cars Limited to anyone looking for a used car. More

Good overall but issues with car, team didn't put air in tire, then brought back, then from driver fender was glued on and cam off time I drove off in cold, they replaced. Had in 4x to fix grinding sound w tire, then brought back, then from driver fender was glued on and cam off time I drove off in cold, they replaced. Had in 4x to fix grinding sound when back up and each time they say they fixed bur not fixed. Got busy and have not brought back yet More