Maranello BMW

So happy with the experience that i had..lewis was very friendly and did not hesitate to answer my concerns and questions ..very nice and helpful… friendly and did not hesitate to answer my concerns and questions ..very nice and helpful… More

Great customer service, let me know what was happening and how long it would take. Acknowledged me when I arrived and promptly registered me for the service I made the appointment for. and how long it would take. Acknowledged me when I arrived and promptly registered me for the service I made the appointment for. More

Incredible customer service!! Brought my car in for stalling in reverse. Once I got to my appointment I was given a loner car as they needed the car overnight. I was updated promptly on my x1. They hav stalling in reverse. Once I got to my appointment I was given a loner car as they needed the car overnight. I was updated promptly on my x1. They have a wonderful team of empathetic and caring. Personalizing the service and caring from start to finish. There is a reason I drive a bmw… not just because they handle like machines. The service is like red carpet!!! More

For the last 16 years my BMWs have been serviced at Maranello. Always it was a pleasant experience. Maranello mechanics do an excellent job - I never had a problem with a service or repair. The service Maranello. Always it was a pleasant experience. Maranello mechanics do an excellent job - I never had a problem with a service or repair. The service advisors are professional, efficient, and friendly. This time (July 25th) there was no exception. Lisa, my advisor, discussed with me all the service items needed to be done and precisely estimated work time. In two hours my car was ready after oil, cooling liquid, and spark pugs replacement as well as injector flush and vehicle check. Great job, Thanks a lot. More

Had an oil change and troubleshoot an idle issue. Paid$525.00 Idle issue not fixed Left phone message was not contacted Very unhappy.looks like a very expensive oil change. issue. Paid$525.00 Idle issue not fixed Left phone message was not contacted Very unhappy.looks like a very expensive oil change. More

Fantastic Experience. Experienced Sales Staff. David Sy Was Very Professional And Very Helpful In Deciding Which Bmw Is Suitable For My Needs. Definitely Buy Another Car From Dave Sy ... Was Very Professional And Very Helpful In Deciding Which Bmw Is Suitable For My Needs. Definitely Buy Another Car From Dave Sy ... More

I have just leased my second BMW from Maranello and happy to report my great experience. Very knowledgeable team, excellent customer service and love my new car. to report my great experience. Very knowledgeable team, excellent customer service and love my new car. More

I brought my car in for service and it was an easy drop off and pick up and all within a reasonable time. Thank you. off and pick up and all within a reasonable time. Thank you. More

We’ll trained team, both front line workers and technicians. I hope they are all well paid, they are the very best. Would not expect anything less, from BMW representatives. technicians. I hope they are all well paid, they are the very best. Would not expect anything less, from BMW representatives. More

It was an annual maintenance service plus a tire check this time. I easily made the appointment by using a previous year's email from Gina. The service started as scheduled and completed as told. The Tech this time. I easily made the appointment by using a previous year's email from Gina. The service started as scheduled and completed as told. The Technician did find a nail on the tire, Gina then gave me an honest opinion and directed me to the right place to patch it when being asked/choosing whether to fix it or replace it. All these above are motivating me to rate this year's services a 5 stars. More