Maranello BMW

From the minute I walked into Maranello BMW I was greeted properly and welcomed to the dealership. I was immediately directed to David our salesperson who treated me with professionalism, courtesy and excep properly and welcomed to the dealership. I was immediately directed to David our salesperson who treated me with professionalism, courtesy and exceptional precision of knowledge on every aspect of the car I wanted To purchase. From tires to interior functionality. He introduced me to the Manager, Stefano who offered more than I expected in terms of extra financial options and making sure my experience was second to none. And it was! Rosemary is the Finance manager and worked very hard to get me the best financial package I was comfortable with. Bravo to the staff at Maranello BMW. They even made me an espresso!! Wow. Please visit them anytime. You will love it! More

I dealt with Kate Latis when I came in looking for an X5. I had shopped around at other dealerships but elected to go with Kate. Knowledgeable, friendly, and beyond helpful. Despite global shortages and such I had shopped around at other dealerships but elected to go with Kate. Knowledgeable, friendly, and beyond helpful. Despite global shortages and such, she did her best to assure me that she would do everything she could to facilitate a smooth process from start to finish. I had accepted that it may take months to receive my car but I got a surprise call from Kate telling me that they had secured an early allocation build and that my car had already in fact left the US and was on its way to Maranello. She was kind enough to walk me in the back when it arrived so I could get a sneak peak and took delivery 4 days later. I recommend Kate 11/10 times. More

Amazing service from looking for perfect car to delivery. Can not say enough about JP and the dealership as a whole. Can not say enough about JP and the dealership as a whole. More

R1200gs with 120,000 km on it. Still running like a charm thanks to staff at Maranello! Still running like a charm thanks to staff at Maranello! More

Service was great and repairs done to satisfaction. Would recommend for any motorcycle repair issues. Would recommend for any motorcycle repair issues. More

The customer service here is outstanding. The team was very informative and they keep my bike up to date leaving me with the peace of mind I need. Thanks a lot motorrad team and ill being see The team was very informative and they keep my bike up to date leaving me with the peace of mind I need. Thanks a lot motorrad team and ill being seeing you guys shorty More

I was very pleased with the service received from Gary Medeiros regarding our 2011 X3. Medeiros regarding our 2011 X3. More

Made an appointment two weeks in advance. 45 minutes after my arrival, Anna from Service advised that the part is out of stock and will arrive the next day so we had to reschedule. Anna offer 45 minutes after my arrival, Anna from Service advised that the part is out of stock and will arrive the next day so we had to reschedule. Anna offers a car wash for the trouble (I guess) and I accept. Almost an 1hr later and I go looking for Anna because I need to go. At this time I have waited in total close to 2hrs. After speaking to Anna, a few mins later and I get my car and to my surprise NOT washed. I go back to Anna's desk and she is not there ...actually rarely at her desk. So I called and left a voice mail and still no callback (4 days and counting). This was the most frustrating, irritating service ever. So unprofessional disorganized and a complete waste of my time. No value for its customers. More

Jonathan was great and friendly- he responded very quickly to my concerns and helped resolve the issue. quickly to my concerns and helped resolve the issue. More

Jonathon Wong at the service department’s intake/front desk provided exceptional customer service. This dealership is probably the best there is in Ontario; possibly all of Canada. desk provided exceptional customer service. This dealership is probably the best there is in Ontario; possibly all of Canada. More