Maclin Ford

Unprofessional A 2012 Focus TCM problem was supposed to be an easy one, as it is a recall issue. But initially the wanted to push me to change Body Control Module. O A 2012 Focus TCM problem was supposed to be an easy one, as it is a recall issue. But initially the wanted to push me to change Body Control Module. Once TCM done, the starting issue dissapeared but the vehicle shakes every time it changes gears. Was told to change the clutch. Did it. Problem is still there. Now being told to change transmission actuator which costs 600+. Can't trust these guys. After three visits, I got one issue resolved in order to end up with a tranny issue. Very disappointed. More

Amazingly Fast and smooth I recently Purchased a new F150 from Maclin, I initially went in to enquire about a F150 that was being advertised in the paper. When I came to the de I recently Purchased a new F150 from Maclin, I initially went in to enquire about a F150 that was being advertised in the paper. When I came to the dealership Roman greeted me and immediately showed me the Truck that was being offered.I formed them that I wanted the truck and Roman and his manager started the process of setting up the finance and the trade in of my car.I was then passed over to Jocelyn to sign papers, then was handed over to Maranda who sealed the deal with her Charm and Chocolates. I would highly recommend Maclin For your next Ford Purchase More

Great Experience My wife and I recently purchased a 2016 Ford Explorer from Maclin and we would not be happier. Chris Nenchi and his colleagues at Maclin treated us v My wife and I recently purchased a 2016 Ford Explorer from Maclin and we would not be happier. Chris Nenchi and his colleagues at Maclin treated us very well. I would highly recommend this dealership to friends and family. Jason More

Excellent! Ray, Jocelyn and Kris were fabulous. They all went above and beyond our expectations. Thank you for putting us into the car of our dreams! Ray, Jocelyn and Kris were fabulous. They all went above and beyond our expectations. Thank you for putting us into the car of our dreams! More

Excellent customer service ! This was my first vehicle purchased at Maclin Ford. Ian was a pleasure to deal with. I would highly recommend this dealership to friends and family. This was my first vehicle purchased at Maclin Ford. Ian was a pleasure to deal with. I would highly recommend this dealership to friends and family. More

Great experience I first contacted Maclin via their on-line contact form - which is super convenient - and had a reply from chuck Dunlop within 24 hours, with answers I first contacted Maclin via their on-line contact form - which is super convenient - and had a reply from chuck Dunlop within 24 hours, with answers to all my questions. At that point, I was still looking at what options would best fit my vehicle needs. Two weeks later, however, following a second email, in which I outlined what I was looking for, I went to the dealership, met with Chuck and left about 90 minutes later, the happy owner of a new vehicle. What made the transaction excellent is the time Chuck took to find the right fit - both in terms of the vehicle, but also with respect to affordability: I laid out what I wanted to spend and Chuck found exactly the right vehicle and payments for me. Like, EXACTLY. Our family has dealt with many, many times over the years and have always had great experiences. We've purchased two new vehicles from this dealership. Chuck gets it the relationship is everything. He gets it that the win is not always the sale, but that a relationship means trust, referrals and happy clients. More

Great purchasing experience! I recently bought a new F-150 at Maclin Ford and was highly impressed. I dealt with Chuck Dunlop who made the entire experience very pleasant. No stro I recently bought a new F-150 at Maclin Ford and was highly impressed. I dealt with Chuck Dunlop who made the entire experience very pleasant. No strong arm sales tactics or high pressure confrontation, we were treated fairly, honestly, and provided the information we needed to make an informed decision. He included our daughter too, which made it special for all of us. For some of us, buying a new vehicle is experienced very rarely if at all - I wouldn't change our experience at Maclin Ford at all - fantastic! More

Awesome service!! I went in to buy a 2016 Ford focus SE from Ian Pronovost and thoroughly enjoyed my interaction with him and the dealership, I was paired with my new c I went in to buy a 2016 Ford focus SE from Ian Pronovost and thoroughly enjoyed my interaction with him and the dealership, I was paired with my new car the day after!! Thanks alot Ian, and staff you guys are great! More

Rude & unhelpful I have NEVER had a good experience here but am stuck in a lease so today I had the unfortunate experience of having to deal with Ian Pronovost today . I have NEVER had a good experience here but am stuck in a lease so today I had the unfortunate experience of having to deal with Ian Pronovost today .... their online specialist asked if I needed help (while I was looking up the # to call them), I explained what my inquiry was about and he said his manager would call/email me right away with answers. Mr. Pronovost got back to me with a dozen questions that had nothing to do with my Inquiry, I responded (yes very agitated with his response) at which point he then responded to me by belittling for me for asking for help. STAY AWAY FROM THIS PLACE not a single one of them is any better than this jerk !!!!!! More