Maclin Ford

our car buying experience First of all my husband John brought our niece Sarah into Maclin Ford and she found the perfect vehicle for herself. John talked to Graham. Sarah an First of all my husband John brought our niece Sarah into Maclin Ford and she found the perfect vehicle for herself. John talked to Graham. Sarah and Graham worked out a deal for the Ford Edge and Sarah got exactly the payments she was looking for. Then Sarah sat down with Maranda and everything came together there also. A+ for both Graham and Maranda. A week later we drove into Maclin Ford just to look. We were very impressed with the Edge but we were looking for the Escape. We of course went right to Graham. We worked a deal for a trade in with Graham and bought the exact Escape we wanted. Then I met Maranda for the first time and I was very impressed. Maranda is very professional but makes you feel very comfortable when you sit down with her. They both worked a great deal for John and myself. Graham is a GREAT person to deal with as a salesman. A lot of sales men are quite aggressive but Graham is so easy to talk to and to deal with. No pressure, just calm and considerate of what people are looking for. Then there is Maranda. I ADORE her. She made the finance part of the purchase so easy and fun. I know I will keep in touch with Maranda on a personal level. Maclin Ford is very lucky to have these two people in their employ. Because of these two wonderful people, we would recommend anyone we know to go see Graham and Maranda if they are looking for a vehicle. More

enjoyable experience I had an excellent experience with the purchase of my new truck. They all are very efficient in making sure that the customer is satisfied. I had an excellent experience with the purchase of my new truck. They all are very efficient in making sure that the customer is satisfied. More

Excellent Buying Experience I came into Maclin Ford after visiting a few other dealerships and immediately I noticed a difference. The space is open and inviting, the sales peopl I came into Maclin Ford after visiting a few other dealerships and immediately I noticed a difference. The space is open and inviting, the sales people and sales managers immediately strike up conversation where as some dealerships don't seem to take young car buyers seriously and ignore them. I had spoken to one of their salesman on the phone before arriving and when I showed up he was ready to see me and the vehicle I was interested in was ready and waiting at the front doors. Really great group of people. I didn't get the feel that I was being played or taken advantage of as I have at other dealerships. The process was easy, simple and fast. They understood that I'm not wanting to waste hours looking around and going over numbers and being coerced into extra warranty or clear-coating packages I don't really need. Again I couldn't say better things about this place and I will be sure to tell others who are shopping for a new vehicle. More

Overall Experience Had a wonderful experience buying my first new car which I had saved up for. Maranda was attentive, cheerful, and not aggressive. A truly great expe Had a wonderful experience buying my first new car which I had saved up for. Maranda was attentive, cheerful, and not aggressive. A truly great experience with her. It has only been the last few weeks with the service department that has really been a huge disappointment. After my car battery died (on my new 2015 Escape that only had 500KM on it) I researched issues on why that might have happened. I noticed my gauges fluttering while the car was shut off the weekend before and found out that similar issues had happened with other Ford Escapes regarding the instrument clusters that would drain the battery. I put all of this information down when I dropped off the car and it was ignored. They replaced the battery and reset the instrument panel and said there was no drain. After going away for the long weekend and having my car sit for 3 days- low and behold - my battery was dead again. Had to boost my new car again and take it into Maclin. The mechanic told the service supervisor that there was no drain - it was only on the insistence of Denise that he looked again and finally found it. I have now been waiting for 2 days for a new cluster to be couriered up and installed. I will not be taking my car here anymore for service. It's too bad as I had such a good time buying the car, although now I'm wondering how they did not know about the battery dying when I bought the car. Seems to me if it was sitting for any length of time the battery would have been drained so why was I given this car?????? More

It was awesome My wife bought a new Escape and Bill helped us find the right one and was so patient and helpful to cater our needs effectively. My wife bought a new Escape and Bill helped us find the right one and was so patient and helpful to cater our needs effectively. More

Fantastic Experience! Had an amazing sales experience with Roman who listened to what I needed. He let drive the cars I was interested in and spent a ton of time with me. H Had an amazing sales experience with Roman who listened to what I needed. He let drive the cars I was interested in and spent a ton of time with me. He didn't pull anything sneaky and was transparent through the entire process. Paul and Maranda were patient with all my questions and made sure everything made sense. Overall was great experience! More

Thrilled with the experience Right from my inquiring email from an ad, I was given top notch service. Roman was prompt and courteous as was the rest of the staff in his absence. S Right from my inquiring email from an ad, I was given top notch service. Roman was prompt and courteous as was the rest of the staff in his absence. So from email to driving my dream vehicle within a week! We were treated extremely well when we picked up our vehicle and have received follow up e-mails checking in. This has been an amazing experience...thank you Roman and Maclin Ford! Allan and Colleen More

Eager group but took time to make the deal. Had a deal but vehicle became unavailable. Took some time to get a replacement and ended up buying one off the lot. Had a deal but vehicle became unavailable. Took some time to get a replacement and ended up buying one off the lot. More

very accomodating,friendly and very professional. Chris Nechi and Maranda treated thier customers well ,had lots of patience in explaining every detail regarding the vehicle. They are amazing with exc Chris Nechi and Maranda treated thier customers well ,had lots of patience in explaining every detail regarding the vehicle. They are amazing with excellent customer service and I would recommend them to my friends who would like to buy a car. More

Jonathen kirby- great job mate! After meeting jon at maclin ford i was blown away at his excellent knowledge and professionalism. He is thorough in his approach and has excellent After meeting jon at maclin ford i was blown away at his excellent knowledge and professionalism. He is thorough in his approach and has excellent follow up. A tremendous willingness to go that extra mile for his customers Bravo! More