Maclin Ford

Excellent service and good experience. I’d like to express my heartfelt gratitude to Anthony and Tyler for making my dream vehicle possible. Good job guys ! express my heartfelt gratitude to Anthony and Tyler for making my dream vehicle possible. Good job guys ! More

Buyer beware deal was agreed over the phone. Was lied to about the deal offered. Thousands of dollars difference between agreed to price and the different deal offered on arrival at the dealer. about the deal offered. Thousands of dollars difference between agreed to price and the different deal offered on arrival at the dealer. More

the best dealership and thanks for Kevin nice service the best dealership and thanks for Kevin he was super amazing. I will go back in the future and I will refer my friends there to them. nice service the best dealership and thanks for Kevin he was super amazing. I will go back in the future and I will refer my friends there to them. More

Awesome service we recently purchased a used F-150. This was one of the first dealerships that actually had the vehicle that was advertised.The service was exceptiona we recently purchased a used F-150. This was one of the first dealerships that actually had the vehicle that was advertised.The service was exceptional. Our salesman Kevin Mclaughlin went above and beyond to help us with our purchase! Tracy S. More

Worst new car experience What can I say more than the title. We knew the vehicle we wanted and were met with a frustrating buying experience. Salesperson was not knowledgeable What can I say more than the title. We knew the vehicle we wanted and were met with a frustrating buying experience. Salesperson was not knowledgeable and I do dislike outright lies. Struggled through and agreed on price and did deal. The sales manager - Damien - was truly rude/classic high pressure sales tactics. On pick up day for the vehicle frustration continued with us being almost unable to get vehicle because salesperson ignoring our appointment in order to chase next sale. Waitied for over an hour just to pick up car after completing bill of sale. The finance person was only reasonable and polite/professional person we experienced. Overall I would say Ford made this sale on the strength of its product and in spite of the dealership. I would suggest a different dealer if you want to buy a Ford. More

From 1st to worst This dealership has gone from a dealer that will deliver a vehicle 700km on new years day to one were they don't care about the customer who has been This dealership has gone from a dealer that will deliver a vehicle 700km on new years day to one were they don't care about the customer who has been loyal since 2011 and bought 2 f350's and 3 cars from them. Service employees have been changed 3 times in last 2 years and I only recognize 1 sales man. We were made a promise upon purchase of 2 new vehicles that management decided not to honor and when confronted about it was told your wife raised her voice to my service manager over their lack of action to support the products they put on their vehicles(tires that don't last 1/3 the life of wear) and after 1 month of inaction as we see it(offered 25% off new tires which is their current advertised deal) we had to call Michelin ourselves to finally get 60% off) so yes she was frustrated with them. I found out the promise made to us which sealed the deal to purchase 2 new vehicles was rescinded by management and when I went in to talk to the service and sales manager was told by sales manager that after purchasing over $300,00 in new vehicle from them since 2011 that he was good with loosing our business. Let me be clear...I have no problem with the salesman nor service staff we have dealt with to date but i will never buy nor have service done with Maclin Ford again due to the poor customer service from the Management team at this location! More

Awful Service I took my 6 month old truck in for repairs and when i went to pick it up, they accidentally hit a pole when parking it. I have an email stating they a I took my 6 month old truck in for repairs and when i went to pick it up, they accidentally hit a pole when parking it. I have an email stating they are liable for the damage but they refuse to book it in and pay for it. Worst experience ever!!!!! More

Above and beyond sverice department. Great Tech's Jennifer Foster in the Service Department was amazing. I can not express How amazing she was. Not only did she get all the warranty work taken care of Jennifer Foster in the Service Department was amazing. I can not express How amazing she was. Not only did she get all the warranty work taken care of as well as a couple minor things to help me out. Knowing my situation and the tough time me and my kids are going through she really truly went above and beyond to help me get my truck back on the road. The Tech that worked on my truck did an amazing job as well. I have been dealing with Maclin Ford since 2010 with my 1999 F250, I bought my 2011 F150 from them. I traded that in for the 2014 F150 with the ecoboost i have now with them. and they have taken care of all my mechanical work in those years as well. They never fail to amaze me and have always gone the extra mile for me. e More

Excellent sales team I was always leery about dealing with dealerships and sales persons. Reg was one of those that is a unique individual and very personable that put m I was always leery about dealing with dealerships and sales persons. Reg was one of those that is a unique individual and very personable that put me at ease. He kept it professional but yet relaxed and pressure. Listen to my needs and met it and exceeded my expectations. More

Worst ford dealership in calgary I saw a good deal posted online, so I inquired with the dealership about purchasing the the F150. They then told me they posted the wrong price and wo I saw a good deal posted online, so I inquired with the dealership about purchasing the the F150. They then told me they posted the wrong price and won’t honour it. Posting a doctored MSRP is illegal. The dealership lied about how much the vehicle initially costed to make the “sale price seem more attractive. Don’t go here ! More