Maclin Ford

Service The was only one service rep on at the time I brought my vehicle in. That caused a considerable wait. Please note that the service rep on was doing The was only one service rep on at the time I brought my vehicle in. That caused a considerable wait. Please note that the service rep on was doing an excellent job More

We had a check engine light come on our 2017 Escape When we arrived the service folks had a technician check it for us right away. They would have repaired it immediately but we had another appointment When we arrived the service folks had a technician check it for us right away. They would have repaired it immediately but we had another appointment but they offered a loaner and we declined. They said it would not be an issue so we brought it back the following day and the repair was done within an hour More

Tremendous service and knowledge Chris Nechi, sales consultant, was exceptional. Friendly, knowledgeable, and no pressure. We took our 2015 in for service, and then bought a 2016, aft Chris Nechi, sales consultant, was exceptional. Friendly, knowledgeable, and no pressure. We took our 2015 in for service, and then bought a 2016, after test driving, using the 2015 as a trade in. Greg in service is always top notch, and Paul was friendly, persuasive, and responsive. More

Great Service Had a simple winter tire install and oil change scheduled. I indicated to the Service Adviser that I would work in the waiting room. He immediately Had a simple winter tire install and oil change scheduled. I indicated to the Service Adviser that I would work in the waiting room. He immediately provide me the WiFi password came in showed me where and how to make a coffee (which was very good indeed). He kept my apprised of the status of my vehicle. When the work was done - perfectly I might add he came out told me and told me not to rush I should finish what I was working on. Small things like this separate this dealer from others. Keep up the great customer service and vehicle maintenance. More

Quick and painless Very helpful and efficient. We told them what we needed and they made it happen. No hassle no pushy sales people. Overall great experience and would p Very helpful and efficient. We told them what we needed and they made it happen. No hassle no pushy sales people. Overall great experience and would purchase again through them. More

service was definitely below standard this time. Had power steering hose replaced and car stunk like oil when I picked it up and for the next four days. Mix up with shuttle pickup service left me ou Had power steering hose replaced and car stunk like oil when I picked it up and for the next four days. Mix up with shuttle pickup service left me outside waiting when driver wasn't on the way. No communication with service and shuttle I called the driver to confirm pickup. More

NEW FORD F150 Grahan and Candace 100% !!!!!!!!!!!!!! WELL DONE Kristi and I are very happy with both of you and also all the smiles from everyone else ! TAKE Grahan and Candace 100% !!!!!!!!!!!!!! WELL DONE Kristi and I are very happy with both of you and also all the smiles from everyone else ! TAKE CARE Larry and Kristi Sebolsky More

Great serrvice Great service from Chris he was very busy but took the time to walk me through the test drive and after stating that I wanted this car his assistance Great service from Chris he was very busy but took the time to walk me through the test drive and after stating that I wanted this car his assistance through out the purchase process was excellent. He impressed me the day I picked up the car all of the requests I had asked for were completed and he spent time explaining the operation of this vehicle with the knowledge that one would expect from an owner of a 2014 Ford Focus. I appreciate good customer service and Chris went above and beyond what I originally expected. More

Great experience I purchased a used Ford at a very reasonable price. The customer service was outstanding and the process was quick and straightforward. A lot of deale I purchased a used Ford at a very reasonable price. The customer service was outstanding and the process was quick and straightforward. A lot of dealers try to pressure you into purchasing extended warranties and obtaining credit but I didn't get that here. I dealt with several people who were all good but Mark Duffin helped me through the final purchasing process. From familiarising me with the entertainment system to driving me to the registration office, I was impressed with his conscientious level of service. I would recommend to others (great coffee as well). More

Very prompt service, available to arrange to needs easily Very helpful staff, Paul was particularly patient and flexible to accommodate our needs and requirements given we changed our minds so frequently. An Very helpful staff, Paul was particularly patient and flexible to accommodate our needs and requirements given we changed our minds so frequently. An extremely kind, helpful, friendly giant! Jocelyn was quick and efficient in finalising the finance of our lease. More