Maclin Ford

CHRIS-PAUL-CANDACE Kudos to this triad of guys as they will walk you through in your purchase with no hitches. Although there were some manageable delays since it was a Kudos to this triad of guys as they will walk you through in your purchase with no hitches. Although there were some manageable delays since it was a busy week, they make sure everything is done smoothly. More

Great experience with Jean Giurguis I was helped by Jean Giurguis (service advisor). Although I had a couple unusual requests, he understood and followed through perfectly. The work was I was helped by Jean Giurguis (service advisor). Although I had a couple unusual requests, he understood and followed through perfectly. The work was outlined clearly in advance, he checked in halfway through the day, and explained what I needed to the technicians. My car was ready earlier than expected and Jean took the time to explain all the work that was completed as well as recommendations moving forward. Will come back! More

Used vehicle purchase Chuck was very helpful and extremely professional. He promptly returned by calls and offered insight and opinions on the many different options and v Chuck was very helpful and extremely professional. He promptly returned by calls and offered insight and opinions on the many different options and vehicles available. I never felt pressured and would strongly recommend to contact Chuck for your new or used car purchase. More

New F150 Great to deal with, never felt pressured and they were keen to sell me a vehicle, vehicle was ready and looked great when I picked it up Great to deal with, never felt pressured and they were keen to sell me a vehicle, vehicle was ready and looked great when I picked it up More

Routine Service The visit was for a routine Oil Change and Inspection. As we were driving home from the service centre it was noted that the brakes were pulsing when The visit was for a routine Oil Change and Inspection. As we were driving home from the service centre it was noted that the brakes were pulsing when applied. Phoned the service department when we got home. They got us in the next day for a brake check. They ID the issue and it was fixed under warranty. Thank you for the quick work More

Excellent Service I am very happy with my Edge!! Relocated back to Calgary, shopped online for cars before flying home and connected with Chris, he was helpful providi I am very happy with my Edge!! Relocated back to Calgary, shopped online for cars before flying home and connected with Chris, he was helpful providing details about cars available and he stayed in touch until I got home. Arrived and shopped around the lot to find my very close to new Ford Edge. Financing was available and easy to process onsite. Service at this dealership was excellent. More

Maclin ford.... stay away! The service has never been satisfactory. The only good thing I have too say is.... The employees in the service centre are nice, I feel so sorry for t The service has never been satisfactory. The only good thing I have too say is.... The employees in the service centre are nice, I feel so sorry for them to work for such a bush league company and dealer in Maclin. Aside from my truck being a big heaping pile of xxxx... I feel that this dealer really tries to bend the customer over. $1,100 to put a broken mirror back up? Are you kidding me. You (ford and Maclin) can pound sand! You're never getting another dime from me! First and last ford I ever have! More

Used car purchase Jonathon was very easy to work with as we're rest of staff I dealt with. Had an issue that needed to be fixed and service team were very accommodating Jonathon was very easy to work with as we're rest of staff I dealt with. Had an issue that needed to be fixed and service team were very accommodating More

Buying experience Spent the day looking at various f150 models, LImited, Platinum and the King Ranch, the trucks were within a couple thousand dollars of each other. Ma Spent the day looking at various f150 models, LImited, Platinum and the King Ranch, the trucks were within a couple thousand dollars of each other. Made a deal with the Manager Mike Hamelin for a percentage amount off window sticker regardless of which truck I chose. We decided to sleep on the decision of which truck we wanted. The next morning the salesman Bill Proulx contacted me and inquired if we had made a decision, I replied that we would take the King Ranch, and we would be in to pick it up based on the deal we had shook hands on the day before. Off to the bank I go and get a bank draft for the agreed amount, everything was going good, truck was cleaned fuelled up and ready to go all we needed to do was do up the paper work. This is where things went sideways, got into th admins office and her numbers were way off what we had agreed to, Mike was called in and he went on about losing money and he needed another $1000 above what we agreed to, this caught my wife, me and the salesman Bill by surprise. The poor admin girl spent the next hour trying to make the numbers work while Mike was phoning the GM for direction. She finally told us to go have lunch while Mike gets things worked out. We came back from lunch and went and seen the Adminstrator and she said she had not heard back from Mike yet. I tracked Mike down and asked, what's the deal? And he replied no deal, I need another $1000 dollars. MIke apologized and we left with no truck. Amazed , flabbergasted and frustrated. More

Good buying experience The buying process was good and relatively simple and fast. Jon is a good salesman and I would recommend him in the future. Overall good experience The buying process was good and relatively simple and fast. Jon is a good salesman and I would recommend him in the future. Overall good experience More