Maclin Ford

Used vehicle purchase Chuck was very helpful and extremely professional. He promptly returned by calls and offered insight and opinions on the many different options and v Chuck was very helpful and extremely professional. He promptly returned by calls and offered insight and opinions on the many different options and vehicles available. I never felt pressured and would strongly recommend to contact Chuck for your new or used car purchase. More

Maclin ford.... stay away! The service has never been satisfactory. The only good thing I have too say is.... The employees in the service centre are nice, I feel so sorry for t The service has never been satisfactory. The only good thing I have too say is.... The employees in the service centre are nice, I feel so sorry for them to work for such a bush league company and dealer in Maclin. Aside from my truck being a big heaping pile of xxxx... I feel that this dealer really tries to bend the customer over. $1,100 to put a broken mirror back up? Are you kidding me. You (ford and Maclin) can pound sand! You're never getting another dime from me! First and last ford I ever have! More

Used car purchase Jonathon was very easy to work with as we're rest of staff I dealt with. Had an issue that needed to be fixed and service team were very accommodating Jonathon was very easy to work with as we're rest of staff I dealt with. Had an issue that needed to be fixed and service team were very accommodating More

Buying experience Spent the day looking at various f150 models, LImited, Platinum and the King Ranch, the trucks were within a couple thousand dollars of each other. Ma Spent the day looking at various f150 models, LImited, Platinum and the King Ranch, the trucks were within a couple thousand dollars of each other. Made a deal with the Manager Mike Hamelin for a percentage amount off window sticker regardless of which truck I chose. We decided to sleep on the decision of which truck we wanted. The next morning the salesman Bill Proulx contacted me and inquired if we had made a decision, I replied that we would take the King Ranch, and we would be in to pick it up based on the deal we had shook hands on the day before. Off to the bank I go and get a bank draft for the agreed amount, everything was going good, truck was cleaned fuelled up and ready to go all we needed to do was do up the paper work. This is where things went sideways, got into th admins office and her numbers were way off what we had agreed to, Mike was called in and he went on about losing money and he needed another $1000 above what we agreed to, this caught my wife, me and the salesman Bill by surprise. The poor admin girl spent the next hour trying to make the numbers work while Mike was phoning the GM for direction. She finally told us to go have lunch while Mike gets things worked out. We came back from lunch and went and seen the Adminstrator and she said she had not heard back from Mike yet. I tracked Mike down and asked, what's the deal? And he replied no deal, I need another $1000 dollars. MIke apologized and we left with no truck. Amazed , flabbergasted and frustrated. More

Good buying experience The buying process was good and relatively simple and fast. Jon is a good salesman and I would recommend him in the future. Overall good experience The buying process was good and relatively simple and fast. Jon is a good salesman and I would recommend him in the future. Overall good experience More

Great service from sales!! Top notch Graham mitran was the salesman and was excellent!!! No xx told him what I was after and found it got deal done fast! Mike Hamelin sale manager got t Graham mitran was the salesman and was excellent!!! No xx told him what I was after and found it got deal done fast! Mike Hamelin sale manager got the pricing I wanted and very easy to work with. Overall best and easiest sales team every had pleasure of dealing with, no xx, no trying to sell me other xxxx!! More

Quick great deals no pressure Great help from start to finish. Wife and I bought new and used. They shipped around and got exactly what we wanted and needed for our life style. Hig Great help from start to finish. Wife and I bought new and used. They shipped around and got exactly what we wanted and needed for our life style. Highly recommend this store and these individuals to anyone More

Christien Stone review I contact the dealership with specific needs and my needs were accommodated by personable and professional staff in a timely manner. Thank you for yo I contact the dealership with specific needs and my needs were accommodated by personable and professional staff in a timely manner. Thank you for your services. More

Mandatory recalls on Ford Fiesta While I appreciated the warm welcome of the hostess, I was not overly impressed by the service quality and level of attention that was given to my car While I appreciated the warm welcome of the hostess, I was not overly impressed by the service quality and level of attention that was given to my car There was a delay in getting the part but the dealership never informed me ....until I called to arrange for a pick up time for my car. The car was returned next day, but the passenger door was not put back properly and as a result, my wife ended up trapped on the passenger door. I had to reschedule a meeting to take the car back to Maclin to have the door fixed. What was supposed to take 1 day took in fact 2 1/2 days The car was not spotless upon return, More

Brief fix for door issue + additional service I had a great experience bringing my car in for a service. Initially I just brought it in for an issue I was having with the door. I was prompted t I had a great experience bringing my car in for a service. Initially I just brought it in for an issue I was having with the door. I was prompted to do a vehicle assessment at no charge; this was of great value to me because it helps me understand the value of my car better. Additionally, my car had to stay in the shop for close to a week (due to an error with receiving the wrong parts), and I was able to "loan out" an updated and fully loaded Focus to drive for a week. This to me speaks volumes because a car for me is very necessary to do my job and there is no way I could survive without a vehicle for so long. Car was fixed and I was back in action 6 days later. More