MINI Vaughan West

Once again, Ferdinand has excelled in delivering outstanding customer service. Owning a MINI is already a joy—I love driving it—but the aftercare experience is what truly sets this dealership apart. outstanding customer service. Owning a MINI is already a joy—I love driving it—but the aftercare experience is what truly sets this dealership apart. Thanks to dedicated people like Ferdinand, every visit feels seamless and reassuring. To date, I’ve purchased three cars from various dealerships, and I can confidently say this is the best customer service I’ve ever received. Ferdinand is a true star at the Mini Vaughan West location, and his professionalism and care make all the difference. Thank you, Ferdinand, for raising the bar and making MINI ownership even more enjoyable! More

My wife and me are long term returning clients of Mini Vaughan West. All in all we're now leasing our #4 and #5 Minis from them. We know them for great service, expertise and performance in all sides of b Vaughan West. All in all we're now leasing our #4 and #5 Minis from them. We know them for great service, expertise and performance in all sides of business - from great deals in sales to quick resolutions of warranty repairs and higly disciplined regular services. Great kudos and thanks to the team! More

I went to vaughan Mini Service Center for a routine oil change and left extremely frustrated. After completing the service, they told me my oil pan was leaking. When I asked if fixing it would require anot change and left extremely frustrated. After completing the service, they told me my oil pan was leaking. When I asked if fixing it would require another oil change, they said yes meaning I now have to pay for the oil change twice. What’s baffling is they didn’t inform me about the leak before doing the oil change. If they had, I could have addressed the oil pan first and avoided this extra expense. This feels like a serious lapse in communication and basic customer care. On top of that, the invoice had my name entered incorrectly. When I pointed it out to the receptionist, she shrugged and said it was what the system generated. What if I need to use this invoice somewhere else? My full name matters, and this careless handling makes the service feel even more unprofessional. More

I am always happy and comfortable to take my vehicle here because I know the quality of work is excellent! Service advisors were friendly and efficient! because I know the quality of work is excellent! Service advisors were friendly and efficient! More

Bought my Mini 🚗 from here and couldn’t be happier! Great service Aaron was amazing. Friendly and easy buying process. Highly recommend them! Great service Aaron was amazing. Friendly and easy buying process. Highly recommend them! More

Great service very courteous Fernando the service advisor was very helpful he helped me in every way was very helpful he helped me in every way More

The service was excellent. Ferdinand Marfil, the service advisor, was friendly and very helpful. They were able to fit me in for an emergency appointment! Ferdinand Marfil, the service advisor, was friendly and very helpful. They were able to fit me in for an emergency appointment! More

The Mini Vaughan West staff during my winter tire replacement service were very good at their job. replacement service were very good at their job. More

Service advisor and Mechanic took time to understand my concern and dealt with it as quickly as they could while I waited for vehicle. Morning appointment and I left shortly after with a fresh coffee. Grea concern and dealt with it as quickly as they could while I waited for vehicle. Morning appointment and I left shortly after with a fresh coffee. Great service More

Amazing service from Ferdinand. He was friendly and also great communication and got our Mini serviced in no time. He was friendly and also great communication and got our Mini serviced in no time. More