MINI Ottawa East

I recently had my car serviced at MINI Ottawa, and I couldn't be happier with the experience. The service department was professional, knowledgeable, and efficient. The service advisor, Tristan, was es couldn't be happier with the experience. The service department was professional, knowledgeable, and efficient. The service advisor, Tristan, was especially helpful. He took the time to explain the work that needed to be done on my car and kept me updated throughout the process. More

Been waiting over 45 years to purchase my first Mini and now the wait is over. Love this car and love driving it. The S series is like a Porche 911 in disguise. It has great maneuverability, acceleration, a now the wait is over. Love this car and love driving it. The S series is like a Porche 911 in disguise. It has great maneuverability, acceleration, and just plain fun to drive in the city and the highways. The finishing and luxurious details of the car feels like a luxury vehicle and it’s obvious that under the chassis and hood it’s a BMW. More

These people are con artists. Complained of warranties that are very expensive and not properly explained. Financial manager made me believe that my issues are addressed. Be cauti Complained of warranties that are very expensive and not properly explained. Financial manager made me believe that my issues are addressed. Be cautious. Go find another dealership. More

Amazing customer service, honest, direct, efficient and keen eye to detail for service department work. keen eye to detail for service department work. More

Knowledgeable and friendly staff to answer all of my questions. Their approach left me at ease when making my purchasing decision questions. Their approach left me at ease when making my purchasing decision More

Great service from the salesperson. He was the first salesperson to call us back when a pre owned mini in our price range became available. He was the first salesperson to call us back when a pre owned mini in our price range became available. More

#1 Mini dealership in Ottawa because it is the only one. Every mini dealer webpage I visited (16 Mar 22) had the same landing page where freight/PDI and other admin fees were listed (West Vaughan, Montreal Every mini dealer webpage I visited (16 Mar 22) had the same landing page where freight/PDI and other admin fees were listed (West Vaughan, Montreal, Toronto, Vancouver). This information is not provided by Ottawa MINI. Ottawa MINI also added a MINI anti-theft charge of $460 which the sales manager said was mandatory, even though I stated I didn’t want it. Salesman provided misleading information about what options were available on base model (automatic doesn’t cost extra, all mini come with sunroof - must actually get premier package to get these $5700). Use this dealership with extreme caution. More

I was very happy with Chafic's help while shopping for my new vehicle. He was respectful and patient with me. Would gladly recommend him to help my friends and family. new vehicle. He was respectful and patient with me. Would gladly recommend him to help my friends and family. More

I was impressed by the sales manager , andrew Goodsell. Good answers to all questions, even naive ones. The service team is excellent and courteous, but there was a problem discussed in response to an e Good answers to all questions, even naive ones. The service team is excellent and courteous, but there was a problem discussed in response to an earlier question - which cost me about $500 more than I expected on my last check up. Mini may be correct but there is an ambiguity that I would like to discuss. More

Was in for the first service call on my new Mini cooper S 2021. Work was done but why spend the money on a client service area when you can't even get a coffee and the TV has no reception, just saying. 2021. Work was done but why spend the money on a client service area when you can't even get a coffee and the TV has no reception, just saying. More