MINI Ottawa East

Frederic and Chafic made my trade upgrade to a Countryman SE a breeze. Professional, knowledgeable, accessible, friendly. I couldn't have asked for a better experience SE a breeze. Professional, knowledgeable, accessible, friendly. I couldn't have asked for a better experience More

Extremely professional, helpful with any request, always on time , great communication system, everyone warm and friendly in interaction on time , great communication system, everyone warm and friendly in interaction More

Tristan was very helpful in his explanation and video of what my Mini required after the check engine light was diagnosed. what my Mini required after the check engine light was diagnosed. More

This was a long distance transaction, I'm located 4 hours away. Was everything perfect when I arrived, no. Could it have been, perhaps. Did they do everything possible to make it right absolutely! To me t away. Was everything perfect when I arrived, no. Could it have been, perhaps. Did they do everything possible to make it right absolutely! To me that's the true test of a dealer, do they make you feel valued as a customer, are they ready and willing to work with you to resolve any issues. This dealer did that in spades. There was also a follow up call to check in. More

The staff and very friendly and very competent; the facility is attractive and comfortable and it is always a pleasure to do business there and the charge was completely in line with the estimate. Dri facility is attractive and comfortable and it is always a pleasure to do business there and the charge was completely in line with the estimate. Driving one of these modern Minis takes me back further in time than I would wish to mention but the feeling is just as pleasurable as it was way back then. More

Very polite and professional in the explanation of service work to be done before and after. Nice clean facility. service work to be done before and after. Nice clean facility. More

I love driving my MINI Clubman. My recent service experience was excellent. I appreciated the use of a loaner while my car was in the garage. My recent service experience was excellent. I appreciated the use of a loaner while my car was in the garage. More

First-rate service with a smile provided on time and within estimate. Who could ask for anything more? within estimate. Who could ask for anything more? More

I recently had my car serviced at MINI Ottawa, and I couldn't be happier with the experience. The service department was professional, knowledgeable, and efficient. The service advisor, Tristan, was es couldn't be happier with the experience. The service department was professional, knowledgeable, and efficient. The service advisor, Tristan, was especially helpful. He took the time to explain the work that needed to be done on my car and kept me updated throughout the process. More

Been waiting over 45 years to purchase my first Mini and now the wait is over. Love this car and love driving it. The S series is like a Porche 911 in disguise. It has great maneuverability, acceleration, a now the wait is over. Love this car and love driving it. The S series is like a Porche 911 in disguise. It has great maneuverability, acceleration, and just plain fun to drive in the city and the highways. The finishing and luxurious details of the car feels like a luxury vehicle and it’s obvious that under the chassis and hood it’s a BMW. More