Londonderry Dodge Chrysler Jeep

New vehicle purchase great experiance We recently purchased a new dodge compass. Olga Bodnar was our sales person and Sean our finance person. We got everything we asked for at the price w We recently purchased a new dodge compass. Olga Bodnar was our sales person and Sean our finance person. We got everything we asked for at the price we wanted. No pushy sales. Very helpful. Made us comfortable. Made sure we knew how everything worked. I'd highly recommend this location. More

Used truck purchase Phoned in to inquire about a 3500 Ram that we saw on the internet. Danny took our call and told us it was still on the lot. He sent us a walk around v Phoned in to inquire about a 3500 Ram that we saw on the internet. Danny took our call and told us it was still on the lot. He sent us a walk around video of the truck within about 20 minutes of the call that we could view on the i-phone. I mentioned that it would be about 2days before we could get to town to see the truck. We made arrangements to put a deposit on the truck via e-transfer and made an appoitment to view. When we arrived the truck was parked right in front of the building with a sign hanging from the rearview mirror. It had our name on it and and notation "sold". It looked great. On the test drive the "check engine" light came on. We were able to make a deal for the unit and it the repair was made. I found Danny in Used Sales to be excellent to deal with, polite and no BS. Worked out a deal in about 15 minutes that suited us. Signed the deal in the sales managers office and we were on our way. More

Worst dealer I bought a dodge ram 1500 used for this dealer. The second day after having it the engine light came on . I took it in and they told me it needed a c I bought a dodge ram 1500 used for this dealer. The second day after having it the engine light came on . I took it in and they told me it needed a computer update which was a lie cause the next day the light came back on and I took it to a respect mechanic and the code was for the EGR valve which I had to pay to fix my self. Also the fog light they did replace was held on by two threads of the two bolt outta four that were in there and the cable wasn't even connected. Also there was some cosmetics on the front bumper that they said they would take care of which wasn't done. The assistant manager that was on duty at the time was also very rude and arrogant with me. But I needed the vehicle bad as mine just broke down and I was in school, all the paper work was done and I only had to deal with him for about 15min , other wise I would have walked out . Worst vehicle buying experience I have ever had. More

Worst experince I bought Ram promaster . No cruse control in van I try to contact manager and general manger answer was there is only one vehicle available in west I bought Ram promaster . No cruse control in van I try to contact manager and general manger answer was there is only one vehicle available in western Canada which I bought .it was not true I send them email with pic two vans available in Leduc Chrysler may be they think Leduc is part of eastern Canada .anyways I don't have to say anything good about this dealership .I felt rip off my self . More

Ignorant Sales & Finance reps Would absolutely not recommend even walking into this dealership. Walking in as a young girl, they immediately treated me as if I was less educated th Would absolutely not recommend even walking into this dealership. Walking in as a young girl, they immediately treated me as if I was less educated then them. They were extremely pushy and attempted to hard arm me into a sale that was not a good deal at all. They're approach with customer service was unsettling. Other dealerships were more then helpful. More

worst dealership to buy anything from poor service, poor follow up, less than friendly once your purchase is complete, rip off. Once the deal was complete their attitude totally changed. poor service, poor follow up, less than friendly once your purchase is complete, rip off. Once the deal was complete their attitude totally changed. I would sway anyone from shopping there More

Longtime customer lost! A longtime customer no more! Thought I was getting a good deal when Londonderry Dodge called me in to make a trade on my truck, save some money and ge A longtime customer no more! Thought I was getting a good deal when Londonderry Dodge called me in to make a trade on my truck, save some money and get a newer truck...sounded like a great deal! When I asked if the newer truck model had all the same features, they assured me it did. The only difference was the seats were fabric and did not have the cooling option, this was fine by me. The new truck was not at the dealership during the trade in and they did not provide me with a summary sheet of the new trucks features but I trusted the sales team I was dealing with. When I received the new truck I was very happy, only to find it did not come with a car starter. They had assured me every feature was the same and when I mentioned how I upset I was to find that it didn't have a car starter, they said they couldn't do anything. This will now be a $400-$700 expense out of pocket because i was lied to by this dealership. I cannot believe that after purchasing 3 separate vehicles from them they didn't care to resolve this situation. They have lost a customer for life and we will also advise all our friends and family to go elsewhere. Extremely disappointed! More

Couldn't be happier!! I met with Chelsea on wednesday night. I had only a vague idea of what I wanted. She showed me all the options, explained all the trim levels, and i I met with Chelsea on wednesday night. I had only a vague idea of what I wanted. She showed me all the options, explained all the trim levels, and if I was still questioning, she went back and found another option. I picked my 2016 ram sport up on Friday. I couldn't be happier!!!! Londonderry has my business for life. More

Takes advantage of new buyers, also no help from Service peo My experience so far with Londonderry dodge has been less then good. When I first went in to look at vehicles, I was a new car buyer and I feel as if My experience so far with Londonderry dodge has been less then good. When I first went in to look at vehicles, I was a new car buyer and I feel as if Londonderry dodge took full advantage of this. The gentleman helping me pushed and pushed even when I tried to think on it for a day. I should have myself had a bit more back bone but when you're being pushed as hard as I was I fell naive to their swindling. I have had friends who when buying vehicles (especially brand new) get exceptional service, as well as some perks such as a couple free oil changes, new mats, new tires etc., (only found out after buying my Jeep). Although the sales person does not have to do these things you would think that when they realized I was as new to buying a vehicle as I was, that instead of taking advantage like they did they would have helped me out. It has only been 8 months and I have had 3 recalls on my Jeep, and not to mention now when I go to speed up my Jeep will not go into gear and rev up far (5- 8 thousand RPM) and almost stall. Imagine being on a single lane highway and try to pass a semi and have your jeep not even go past 100 km while revving at 6000 rpm and having to get back behind the semi because you are afraid for your life. Also this happening while you drive to work in the city and not being able to speed up or afraid to pass because you know you cannot. And when I called to make an appointment they were not even helpful to decide the procedure of bringing your car in at an early time. I had an appointment at 7 am and waited a while with still no help. I had to leave to get to work. Overall I would say go somewhere else for both buying a car and doing repairs on your car. More

Pushy, fraud. My original encounter was great. The salesman was nice, but once they realized I wanted to continue my search at other dealerships to get a second opi My original encounter was great. The salesman was nice, but once they realized I wanted to continue my search at other dealerships to get a second opinion the sales manager Chad was very pushy, tried to make me sign papers without letting me read them and once I told him I didn't want the car he made me feel extremely guilty. Also he told me I should put down a 500 dollar refundable deposit to hold the car for a few days but its been multiple weeks since I told them I was no longer interested and they have yet to refund my money!! I will not be going back and no be recommending to anyone. This is the first review I've ever bothered to write More