Londonderry Dodge Chrysler Jeep
Edmonton, AB
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271 Reviews of Londonderry Dodge Chrysler Jeep
Avoid this dealership at all cost They sold me a car on which damage was covered up. When I came up with it they made me feel like an idiot and try to get more money out of me. Staf They sold me a car on which damage was covered up. When I came up with it they made me feel like an idiot and try to get more money out of me. Staff is arrogant, careless of their clients after sale and really under trained in their skills. More
Sold me a crap truck They took my 2014 sport quad and down grade me to a basic model ST 4x2 say it would help me save only thing it save was 20 bucks and a crappy truck an They took my 2014 sport quad and down grade me to a basic model ST 4x2 say it would help me save only thing it save was 20 bucks and a crappy truck and get stuck and slide all over the road would never go back there Derrick dodge is way better More
New vehicle purchase great experiance We recently purchased a new dodge compass. Olga Bodnar was our sales person and Sean our finance person. We got everything we asked for at the price w We recently purchased a new dodge compass. Olga Bodnar was our sales person and Sean our finance person. We got everything we asked for at the price we wanted. No pushy sales. Very helpful. Made us comfortable. Made sure we knew how everything worked. I'd highly recommend this location. More
Used truck purchase Phoned in to inquire about a 3500 Ram that we saw on the internet. Danny took our call and told us it was still on the lot. He sent us a walk around v Phoned in to inquire about a 3500 Ram that we saw on the internet. Danny took our call and told us it was still on the lot. He sent us a walk around video of the truck within about 20 minutes of the call that we could view on the i-phone. I mentioned that it would be about 2days before we could get to town to see the truck. We made arrangements to put a deposit on the truck via e-transfer and made an appoitment to view. When we arrived the truck was parked right in front of the building with a sign hanging from the rearview mirror. It had our name on it and and notation "sold". It looked great. On the test drive the "check engine" light came on. We were able to make a deal for the unit and it the repair was made. I found Danny in Used Sales to be excellent to deal with, polite and no BS. Worked out a deal in about 15 minutes that suited us. Signed the deal in the sales managers office and we were on our way. More
Worst dealer I bought a dodge ram 1500 used for this dealer. The second day after having it the engine light came on . I took it in and they told me it needed a c I bought a dodge ram 1500 used for this dealer. The second day after having it the engine light came on . I took it in and they told me it needed a computer update which was a lie cause the next day the light came back on and I took it to a respect mechanic and the code was for the EGR valve which I had to pay to fix my self. Also the fog light they did replace was held on by two threads of the two bolt outta four that were in there and the cable wasn't even connected. Also there was some cosmetics on the front bumper that they said they would take care of which wasn't done. The assistant manager that was on duty at the time was also very rude and arrogant with me. But I needed the vehicle bad as mine just broke down and I was in school, all the paper work was done and I only had to deal with him for about 15min , other wise I would have walked out . Worst vehicle buying experience I have ever had. More
Worst experince I bought Ram promaster . No cruse control in van I try to contact manager and general manger answer was there is only one vehicle available in west I bought Ram promaster . No cruse control in van I try to contact manager and general manger answer was there is only one vehicle available in western Canada which I bought .it was not true I send them email with pic two vans available in Leduc Chrysler may be they think Leduc is part of eastern Canada .anyways I don't have to say anything good about this dealership .I felt rip off my self . More
Ignorant Sales & Finance reps Would absolutely not recommend even walking into this dealership. Walking in as a young girl, they immediately treated me as if I was less educated th Would absolutely not recommend even walking into this dealership. Walking in as a young girl, they immediately treated me as if I was less educated then them. They were extremely pushy and attempted to hard arm me into a sale that was not a good deal at all. They're approach with customer service was unsettling. Other dealerships were more then helpful. More
worst dealership to buy anything from poor service, poor follow up, less than friendly once your purchase is complete, rip off. Once the deal was complete their attitude totally changed. poor service, poor follow up, less than friendly once your purchase is complete, rip off. Once the deal was complete their attitude totally changed. I would sway anyone from shopping there More
Longtime customer lost! A longtime customer no more! Thought I was getting a good deal when Londonderry Dodge called me in to make a trade on my truck, save some money and ge A longtime customer no more! Thought I was getting a good deal when Londonderry Dodge called me in to make a trade on my truck, save some money and get a newer truck...sounded like a great deal! When I asked if the newer truck model had all the same features, they assured me it did. The only difference was the seats were fabric and did not have the cooling option, this was fine by me. The new truck was not at the dealership during the trade in and they did not provide me with a summary sheet of the new trucks features but I trusted the sales team I was dealing with. When I received the new truck I was very happy, only to find it did not come with a car starter. They had assured me every feature was the same and when I mentioned how I upset I was to find that it didn't have a car starter, they said they couldn't do anything. This will now be a $400-$700 expense out of pocket because i was lied to by this dealership. I cannot believe that after purchasing 3 separate vehicles from them they didn't care to resolve this situation. They have lost a customer for life and we will also advise all our friends and family to go elsewhere. Extremely disappointed! More
Couldn't be happier!! I met with Chelsea on wednesday night. I had only a vague idea of what I wanted. She showed me all the options, explained all the trim levels, and i I met with Chelsea on wednesday night. I had only a vague idea of what I wanted. She showed me all the options, explained all the trim levels, and if I was still questioning, she went back and found another option. I picked my 2016 ram sport up on Friday. I couldn't be happier!!!! Londonderry has my business for life. More