Londonderry Dodge Chrysler Jeep
Edmonton, AB
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271 Reviews of Londonderry Dodge Chrysler Jeep
We had the pleasure of meeting Fadey Abdulgany yesterday at Londonderry Dodge . He was so easy to deal with . He talked engines and the guy stuff with my husband and entertained my colour choice with a grea at Londonderry Dodge . He was so easy to deal with . He talked engines and the guy stuff with my husband and entertained my colour choice with a great sense of humour. If you are looking to buy a vehicle we would definitely recommend Fadey. My husband says he was very knowledgeable about the vehicles and honestly pointed out all kinds of information. In the sales world , like vehicles to have someone so honest is a rare find . Trust Fadey as he will direct you into the best vehicle suited for you . Thank you for your time , kindness and knowledge. Allyson and Dave More
Dealership of XXXXXXX ,Fraud/Cheat, Finance Lady called Dealership of XXXXXXX , Fraud/Cheat, Finance Lady called us DOGs as we said we are not interested in Extended warranty .they jut put in finance witho Dealership of XXXXXXX , Fraud/Cheat, Finance Lady called us DOGs as we said we are not interested in Extended warranty .they jut put in finance without asking us . More
Horrible experience!! We bought a Grand Caravan from these crooks on Sept 3. We dealt with Moe Smaili and Kurt Buban who both lied to us. They presented to us a fraudulent Carfax report which stated tha these crooks on Sept 3. We dealt with Moe Smaili and Kurt Buban who both lied to us. They presented to us a fraudulent Carfax report which stated that the van had no previous damage. However, after we purchased the vehicle, we found extensive hail damage on the roof which we hadn't climbed up to check. Moe Smaili said it wasn't his fault that he didn't report the hail damage and his manager Kurt Buban would not do anything to address the fact that they lied to us to make the sale. Do not go to this dealership - they are completely shady and crooked. If you are forced to deal with these crooks, do not talk to to Moe Smaili or Kurt Buban! Update on Sept 11, 2020: After posting this review, we were contacted by the General Sales Manager, Matt Stevensen. He found another van for us which was similar to one with hail damage. He made sure we were happy with the new van and put through all the paperwork very efficiently. We are happy with the vehicle we ended up with. I wish it hadn't been so difficult to get to this place. More
Used car guys are your typical bait and switch, bottom of the barrel, deceitful, “do anything to make a sale” vermin. I can’t tell people how bad a situation their department put me in—find another dodge dea the barrel, deceitful, “do anything to make a sale” vermin. I can’t tell people how bad a situation their department put me in—find another dodge dealer in the city, stay away from this one, More
very disappointing , unprofessional services , no customer Very disappointing customers services. Very unprofessional, made false promise, Lied to their customer , charge overprice for labour and parts. If you Very disappointing customers services. Very unprofessional, made false promise, Lied to their customer , charge overprice for labour and parts. If you are from a rural place, avoid this dealership like the plague. They will not offer you support once you are back home. I had to shop online from rural area, sale rep attitude changed when the deal was done. I requested the larger fuel tank, and when I confirmed by phone with the rep Brayden if the additional 4.5 g mean the big fuel thank he said yes. I ended up getting the smaller tank. I didn't realized when I got the truck for all theses issues.... They knew I was flying to edmonton, when I showed up, the light bar I was promised didn't arrived on time. despite the fact that it was negotiated to be installed on the truck they were going to charge me for the labour. I was also promise a cap LEER for the truck. they told me 1 day before the purchase that it would be 3-5 weeks to get it to the dealership knowing I flew to them and live in the Yukon. They offer the ship it to me at my own expenses. I then decided to purchase a soft cover for the 24 hours drive back. That was a same day purchased... after all that they charge me for labour and didn't even installed it properly and forgot the 2 caps on the side rail. to address the issue of the fuel tank. sale rep Rick didn't offer any compensation, I had to deal with the GM Mitch who offer some sort of fake deal which I would need to drive back to Edmonton. All I asked is a minor monetary compensation to get these previous issues dealt with where I live. More
An awesome experience. Mo, Ali, and Chad were fantastic. They have been so helpful and friendly during this whole process from finding what we wanted at the price we wanted to being so patient while we deal They have been so helpful and friendly during this whole process from finding what we wanted at the price we wanted to being so patient while we dealt with our leasing company. We recommend them highly More
Ohhh where to start!? I’ll go with just the facts. Low balled my trade in by 4500 apparently kelly blue book doesn’t count! Was looking at a ram for 55,999, they came down 400 dollars! Ya 400, so after th balled my trade in by 4500 apparently kelly blue book doesn’t count! Was looking at a ram for 55,999, they came down 400 dollars! Ya 400, so after the price was covered up I almost signed for 387 biweekly for 8 years, until this kid manager came in to the office, and wowed me with his arrogance. I almost thought I owed him something! Already irritated with this guy named curt he accidentally informed me that he took only 400 off the price, and also informed me that he would not come down at all! Long story short. I got the xxxx out of there. Jared More
Appreciated all the hard work Moe Smaili did for us! This is Aaron's mom, Alison. Brought home the 2010 truck! Service was great and working with Moe Smaili made our purchase a super pleasant experienc This is Aaron's mom, Alison. Brought home the 2010 truck! Service was great and working with Moe Smaili made our purchase a super pleasant experience. No pressure and dealt fairly with our questions and any concerns. He's a great guy and salesman! Appreciate all he did for us! I would refer him to anyone with no hesitation. More
Recommending Unneeded Work and Overcharging I have always had my vehicles serviced at a dealership. I bought a 2011 Chrysler Town and Country last year and had it in to Londonderry Chrysler for I have always had my vehicles serviced at a dealership. I bought a 2011 Chrysler Town and Country last year and had it in to Londonderry Chrysler for service and was not impressed. They told me I needed to spend $700 to repair a non-existent oil leak and another $2500 to get the air conditioning repaired. I took the van to another independent repair place here in town that has a good reputation and they confirmed there was no oil leak and repaired my air conditioning for a little over $700 ($1800 dollars less than Londonderry quoted). Overall, my impression of Londonderry service is that they are focused on finding as many things that need to be repaired as possible and then billing as much as they can for the work instead of focusing on providing good value added service to their customers. After this experience, I will never again have Londonderry do any maintenance work on my vehicles but will use the independent repair shop I found since both their service and prices are better. More
Absolute worst dealer and untrustworthy. Bought a truck after seeing it online on their site. Made a deal to ship it to the east coast. Salesman said everything was top on the truck and it was mint conditi after seeing it online on their site. Made a deal to ship it to the east coast. Salesman said everything was top on the truck and it was mint condition. 2016 ram 3500. Complete full service and inspection from their mechanics (supposably) . Truck arrived in New Brunswick with broken air vent in the dash, inner fender liners broken, power steering hose leaking (for quite sometime). Death wobble in the steering over 100 km/h. I called the used car sales manager, advised very calmly about the issues. He said you didn’t call loosing it on me about your problems I’ll work with you on these problems. Go to a dealer and get it fixed and we will work it out. All the time trying to convince me to give a good review for their dealer before resolving the issues. I got the truck issues repaired, at a very reasonable price. Tried to contact them on several occasions, with no luck. Less than 1 month after the rear differential let go, and they still won’t get back to me. If you are in the market for a new or used vehicle, do everything in your power to avoid these dishonest crooks. JT More